Axuro Reviews 103

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers report not receiving their orders at all, even after waiting for extended periods. In some cases, people received incorrect products, such as small USB cables instead of the items they originally purchased. Reviewers also consistently mention issues with the delivery service, noting that tracking information was often unreliable or inaccurate, or showed delivery when no item was received. Attempts to contact the company for support were largely unsuccessful, with emails going unanswered and phone numbers being non-existent or leading to automated messages. Furthermore, many customers found it difficult to obtain refunds for their undelivered or incorrect items.

What people talk about most

Order

Clients share negative opinions on order. Many customers report never receiving their ordered items, such as... See more

Product

Reviewers highlight significant dissatisfaction with product delivery and receipt. Customers consistently... See more

Delivery service

Users describe negative interactions with delivery services. Many customers report that their ordered items,... See more

Customer communications

Customers express significant frustration and disappointment with the inability to contact the company.... See more

Refund

Reviewers consistently express significant frustration regarding refunds. Many customers report being unable... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TOTAL SCAM!!!!!!!! I ordered an inflatable pool with umbrella and never received it!! Tracking number is non existent, tracking company takes you to a foundation company in Georgia, I emailed them nu... See more

Rated 1 out of 5 stars

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they wou... See more

Rated 1 out of 5 stars

Company promise express shipping and products are from USA but its a lie and fraud, they actually base in china and if you think you paid for express shipping you did not, my product never arrived and... See more

Rated 1 out of 5 stars

After six weeks of following an apparent phony tracking app, they say they have been delivered. I’ve never received them. I contacted my credit card and they immediately refunded the $97 I’d paid.Ax... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

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1-star

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Rated 1 out of 5 stars

SCAM

NOT responsive. AT ALL. Took over 2 months to receive my 'fast shipping' product HOWEVER I didn't receive anything. COMPLETE SCAM!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

0000 no stars

0000 no stars , This is apiece of crap company or whatever you want to call it.There nothing but scams ,STAY AWAY . You want receive nothing but ear plugs ,and never respond to emails and forget the phone number. They can go straight to hell !!!

27 June 2025
Unprompted review
Rated 1 out of 5 stars

DEFINITELY A SCAM

A TOTAL SCAM! I ordered 2 splash pools with umbrellas. They were late so I emailed and did get a response that there was a delay but they were on their way. Ultimately, I never received them and now, of course, no responses to my emails. Will try working through credit card to get a refund.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could go less than one star

If I could go less than one star, I would I have ordered over a month ago and I still have not received anything. I’ll ask for a refund they’re refusing to give a refund. I would not encourage anyone to order from this company.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

This was a scam. It should get a 0 rating. I ordered the pool with umbrella in June and tracked it the entire time. It said it was delivered July 7th, but it was not. I contacted the company 3 times with no response or refund. I could not contact the shipper, and I talked to my local post office who said overseas companies always say they are delivering by USPS. Don't fall for it.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM RUNNING ON FACEBOOK ADS

Its a sophisticated scam running Facebook ads and TikTok ads then no matter what product you buy they ship you small iPhone cables. For example, I order two nightstands and they delivered two small USB to lightening port cables.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!!!!!!!

TOTAL SCAM!!!!!!!!
I ordered an inflatable pool with umbrella and never received it!! Tracking number is non existent, tracking company takes you to a foundation company in Georgia, I emailed them numerous times, called and phone number doesn’t exist. I only received a small tiny charger today. I am currently doing a chargeback with my credit card company and filing with the BBB.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Bought an umbrella sprinkler for my kids with the last of my hard earned money and they sent me a USB cable and there’s no customer service reply. BUYER BEWARE

21 July 2025
Unprompted review
Rated 1 out of 5 stars

They are SCAMS

They are SCAMS, order a small fridge they sent one USB Cable. I'm calling my bank to get the money back.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! AVOID! AVOID!

Scammers. ordered two collapsible cots and received a USB cable. Complained, they said they would rectify. Received another USB cable. All the other reviews sadly concur. AVOID!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Wish zero stars was an option. This is a complete scam. Ordered 2 pools with umbrellas almost 2 months ago. Tracking has not moved in over a month, and my emails to customer service have gone ignored. Will be filing fraud charges with my bank.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Axuro is the worst scam site I have…

Axuro is the worst scam site I have ever encountered.I ordered a vw van small fridge and received a 50 cent phone charger that had Nothing to do with what I ordered.Every review for them is negative.They are by far the biggest theifs of all time.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

I ordered a cot and it said it delivered but I never got it. I tried to call them and their phone number is disconnected and nobody responds to my email.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

It doesn’t deserve any stars at all

It doesn’t deserve any stars at all. This is a legitimate scam which is ironic to use those two words together, but that’s exactly what it is. I ordered the cutest little pool ever and I also got a little baby iPhone charger.

19 July 2025
Unprompted review

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