Order not received and looking at the other reviews this is not uncommon. No one has responded to my email. I would like my money back. What a shame.
Company replied
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See what reviewers are saying
Very poorly packaged. Opened the parcel and the outsides of all the little powder packets are covered in dye powder as are my hands and kitchen counter. They are unbroken packets so this is from the w... See more
Company replied
Just moving to the NL from the US, I was having a hard time finding textile dye and came across Aybel. The product arrive super quick which was greatly appreciated as I was up against deadline. I do w... See more
The color was brown-green and very different from yellow or gold that I expected. The color also stays in the washing machine and also changed my clothes in the next washings (i.e. the clothes not... See more
Company replied
Company details
Written by the company
Fabric dye in 59 colors, free shipping, suited for washing machine and hand dye.
Contact info
Netherlands
- aybel.eu
2.4
Poor
76 reviews
Hasn’t replied to negative reviews
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Reply from Aybel
Dear Customer
Thank you for your response. As Aybel's service team, we are committed to providing good solutions for our customers. And of course we understand your disappointment when something didn't go according to plan.
We do experience delays in delivery at times and even though we have no influence in it we apologize for the inconvenience.
Please note that you can always contact our customer service about issues with your order and we will work out a way of compensation.
The Aybel Team
Arrived late
29 March 2022
Reply from Aybel
Thank you for your response. As Aybel's service team, we are committed to providing good solutions for our customers. And of course we understand your disappointment when something didn't go according to plan. Please feel free to contact us directly so we can work out together why you have not received the shipment yet.
The Aybel Team
I was so happy with the product and the…
I was so happy with the product and the quick delivery. Absolutely delighted. Only compliments from me. 😌
18 March 2022
There’s nothing bad to say about the…
There’s nothing bad to say about the product itself. My first order wasn’t complete but the team at Aybel was quick to give me a refund. My second was perfect
23 February 2022
Turned out great 👍
8 February 2022
Good product fast delivery 🚚 cheers
28 January 2022
Great product
Great product. I only use it
with the boiling method.
I bleach the article first and let it dry
then follow the instructions for boiling.
End product is completely dyed and looks great.
17 January 2022
Great value for money and speedy service
14 January 2022
Great product ,great service ,great…
Great product ,great service ,great price ,all NICE
27 December 2021
Great product
25 December 2021
Delivery was as expected but the items…
Delivery was as expected but the items one of the was already open and sealed slighty with selatape which in the end i lost powder. I will re-order again once i move to my new place. Theres was a fail and i feel i paid to much for Delivery...
19 December 2021
Reply from Aybel
Thank you very much for your review.
It sounds like the package got damaged on the way as it is in our interest to only send out packages that are in perfect condition.
Please note that you can always contact our customer service for these issues and we will resend a new product.
Kind regards,
The Aybel Team
Awesome sauce!!!!!!
11 December 2021
Parcel arrived within time stated
Parcel arrived within time stated.
Colour was perfect.
Looking for something else to dye!
27 November 2021
Very happy - will be ordering again.
Very happy - fats delivery and the dyes (I purchased 2 black sachets) were easy to use and did exactly what I wanted them to. I will be ordering again.
18 November 2021
bad results
I followed the instructions on the sheet sent with the dye, and I respected weights and temperatures, but my shirt came out stained!
12 November 2021
Reply from Aybel
Hello, we are sorry to hear that the result was not satisfying. Please note that you can always contact us directly and we can work out what caused the problem and go from there. There are so many factors playing a role in fabric dying. Our customer service is there to help with exactly these issues. And of course, we also have our money back policy!
Best regards, The Aybel Team
Item ordered never arrived
8 November 2021
Reply from Aybel
Hello, we are sorry to hear that your order has not been delivered yet. We aplogogize for the inconvenience. Please note that you can always contact us directly regarding the delivery. Together we can work out what next step to take.
Best regards,
Aybel Team
Fabulous company
Fabulous company - great practical dying tips - I had a problem
With the pigment and they went out of their way to resolve the issue .
5 November 2021
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