This company is a complete scam. They sell you “insurance” but you can’t find a single doctor who will actually accept it — even though their reps claim it’s part of the United PPO network. I wast... See more
Company replied
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See what reviewers are saying
We’ve used your company probably 20+ years - beautiful website, good policies, good prices, great service when a claim is needed. I do feel like the website mechanics need updates & this new “find & p... See more
We admitted our patient for generic knee pain and was not aware of any pre existing issue. The medical support was also not aware of any pre existing issue and requested any xray. Before the xray... See more
Company replied
It is the personal interaction that works with company personel. Azimuth's ability for me to be able to call Valerie about my claim status and then have her take a personal interest in my call is pric... See more
Company details
Information provided by various external sources
https://plus.google.com/b/117297111517498154763 http://www.linkedin.com/company/2729578 Twitter: @AzimuthRisk Azimuth Blog: http://azimuthrisk.blogspot.com/ Foursquare: https://foursquare.com/azimuthrisk
Contact info
North Pennsylvania Street 1, 46204, Indianapolis, United States
- azimuthrisk.com
2.8
Average
69 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Azimuth corrected a mistaken double…
Azimuth corrected a mistaken double billing immediately. Doesn't get any better than that!
23 March 2023
Think hard before making the purchase
According to the company, If some one gets viral laryngitis and they are asked to see their PCP to get blood works before staring treatment for laryngitis, the blood works and pcp visit are not covered because “they are pre existing conditions”. What a joke.
27 March 2023
Unprompted review
Reply from Azimuth Risk Solutions
Dear valued customer,
We are sorry to hear about your negative experience with Azimuth. We take pride in providing excellent service and paying every legitimate claim since our founding. We have been serving thousands of individuals around the world, and our repeat customers trust us for their insurance needs.
We understand that claim denials can be frustrating, and we want to assure you that we have an appeal process in place. We are always willing to review any claims decision.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
Best regards,
Azimuth Insurance Team
Easy to get around website great…
Easy to get around website great coverage for international trips will use again for sure!
10 March 2023
Excellent customer service again by…
Excellent customer service again by Rachel. She does an amazing job.
16 February 2023
It is the personal interaction that…
It is the personal interaction that works with company personel. Azimuth's ability for me to be able to call Valerie about my claim status and then have her take a personal interest in my call is priceless. All Azimuth mail or text corresponance with their clents could have an employee name (at least their first name) signature rather than just a department name. Good job well done!
22 February 2023
I've been with Azimuth for years
I've been with Azimuth for years. Always treated with respect, any help I need and the two time I put in claim, there were no problems
1 February 2023
Got the job done with a great placement…
Got the job done with a great placement at the right price. Well done!
16 December 2022
Highly Recommened. Very trustworthy
Everyone I worked with was professional and helpful. They answered all my questions and helped me find the right solution for our family, which turned out not to be the most expensive. No high pressure tactics at all. Simply shared the facts and shared honestly what fit us the best. I highly recommend Azimuth and look forward to working with them for many years to come.
16 August 2022
Reply from Azimuth Risk Solutions
Thank you. We appreciate the trust you have placed in us and will work hard every day to earn it.
Great company to work with.
23 June 2022
I was disappointed with the exclusions
I was disappointed with the exclusions. To exclude coverage of my wife of even thyroid cancer given that she has had completely stable TSH for over 12 years was unwarranted and not fair. Scientific data has proven there is no association of thyroid cancer with stable TSH for more than five years so why the exclusion?
13 June 2022
Reply from Azimuth Risk Solutions
Naturally we try to extend coverage to every Applicant. That's why we are in business. However, due to certain medical conditions, we can only offer coverage with a Medical Rider with restrictions or exclusions on coverage for a certain period of time. It is then left up to the Applicant if they accept the Medical Rider with our offer of coverage. As a potential customer you have the option to accept or decline our offer for coverage. We hope you found a suitable company that suits your needs. As always, please feel free to contact us if you desire to discuss further.
The experience was seemless and easy
The experience was seemless and easy
I extended my stay overseas, took less than a minute to extend
12 May 2022
The application process couldn't be easier
The application process couldn't be quicker or easier. This season we had no claims, so nothing to report on that front. Last year we did need to file a claim for emergency surgery. It was a long process that took a lot of effort, but in the end we raeached a fair and acceptable conclusion.
3 May 2022
My needs were handled quickly and…
My needs were handled quickly and efficiently. Thank you!
31 March 2022
I always use Azimuth Risk Solutions…
I always use Azimuth Risk Solutions when traveling out of the country. The company has been professional and quick to help if needed. I find using their website to book our insurance is quick, easy and affordable. It gives us comfort knowing we are protected and will be taken care of if the time is ever needed.
11 February 2022
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