This company is a complete scam. They sell you “insurance” but you can’t find a single doctor who will actually accept it — even though their reps claim it’s part of the United PPO network. I wast... See more
Company replied
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See what reviewers are saying
We’ve used your company probably 20+ years - beautiful website, good policies, good prices, great service when a claim is needed. I do feel like the website mechanics need updates & this new “find & p... See more
We admitted our patient for generic knee pain and was not aware of any pre existing issue. The medical support was also not aware of any pre existing issue and requested any xray. Before the xray... See more
Company replied
It is the personal interaction that works with company personel. Azimuth's ability for me to be able to call Valerie about my claim status and then have her take a personal interest in my call is pric... See more
Company details
Information provided by various external sources
https://plus.google.com/b/117297111517498154763 http://www.linkedin.com/company/2729578 Twitter: @AzimuthRisk Azimuth Blog: http://azimuthrisk.blogspot.com/ Foursquare: https://foursquare.com/azimuthrisk
Contact info
North Pennsylvania Street 1, 46204, Indianapolis, United States
- azimuthrisk.com
2.8
Average
69 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
simply this insurance do not pay any…
simply this insurance do not pay any claim.
pure scam. waste of money
17 January 2022
Reply from Azimuth Risk Solutions
Thank you for your response to our survey. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We service thousands of satisfied customers every year. Please respond to service@azimuthrisk.com and I will try to assist you further.
The Azimuth team took care of us like…
The Azimuth team took care of us like family. Answered any questions we had and guided us through the whole process. Highly recommend!
11 January 2022
Thanks for the quick response for…
Thanks for the quick response for overseas travel medical insurance, Keep up the good work!
17 December 2021
I never ended up having to use my…
I never ended up having to use my policy, but the process to get insurance was easy and affordable. The peace of mind the policy gives is enough to make it worth it!
17 November 2021
Smooth and transparent process
Fast reply to our request for an insurance. The process was smooth and no back and forts. Just a rider based on medical existing preconditions was requested (internal Azimuth insurance rules communicated in advance during the process - no real surprise to us). We wish the rider was less restrictive, however these are insurance rules and we have to accept them.
Policy documents were delivered electronically (as requested by us) and fast. All in all it looks good so far.
4 November 2021
Very helpful and efficient!
29 October 2021
It is a very good this insurance…
It is a very good this insurance conpany I feel very Sécure
22 October 2021
waste of money
10 September 2021
Reply from Azimuth Risk Solutions
Thank you for taking the time to complete our survey. We consider all responses valuable in improving our process. Could you please clarify your response so that we may investigate further? Our records show your service was initiated and completed without incident.
Professionally good
We were served well. The area of improvement is to able speak with assistance earlier, especially with financial assistance. The heart and attitude of the assistances are welcoming and helpful.
24 August 2021
Azimuth Risk Solutions has been helpful…
Azimuth Risk Solutions has been helpful and promptly responded to my questions.
16 May 2021
Reply from Azimuth Risk Solutions
Thank you for your review. We stand ready to assist your international travel needs.
Attempted fraud on my credit card after payment was completed.
The experience was fine, however, someone attempted to skim my credit card after payment to you. I know it was directly related to Azimuth as I entered a unique card number on your website. I notified my broker immediately but haven't heard back from her on this yet. Feel free to contact me directly.
27 April 2021
Reply from Azimuth Risk Solutions
Thank you for responding to our email survey. We regret the difficulty you had with your credit card following your purchase. I regret our independent broker was not able to reach out to you. We would appreciate you sharing your contact information with our team at service@azimuthrisk.com to investigate further. Thank you!
This was good coverage with very…
This was good coverage with very helpful staff. Thank you for making our selections quick and easy. I am sure we will be utilizing you again for our future trips out of the country.
19 March 2021
How would I know anything about your…
How would I know anything about your services? First, I don't even know who you are. Second, is this our trip insurance? We haven't left yet. What is it you want me to give you a rating on? Unfortunately, I have to rate you low b/c your timing is off, I don't know who you are, and I keep getting bugged by your emails.
4 March 2021
Reply from Azimuth Risk Solutions
Thank you for responding to our email survey. Azimuth Risk Solutions provides travel medical coverage for individuals living, working and traveling around the globe. We apologize that you have received this request for review before your trip has begun. Customer Service is our highest priority and we continually survey our members to make sure we are meeting those expectations. We would appreciate your review of our services after your return to fully evaluate our service. Thank you!
Thank you for sending travel documents
30 June 2020
Unprompted review
A friend of ours purchased health…
A friend of ours purchased health insurance from Azimuth. He caught COVID and was in the ICU. Azimuth then cancelled his coverage and provided no compensation or support of any kind. Sadly, he has just now passed away. Shame on this so called insurance company. SCAMMERS.
8 June 2020
Unprompted review
Reply from Azimuth Risk Solutions
Thank you for your comments. We always appreciate an opportunity to improve our services to members. We are reaching out to secure more information about this incident.
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