The B2W Group Reviews 

412
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The workload was intense, over a short period of time, which felt stressful. However, the constant and consistent support from my tutor made it easier. I'd definitely recommend Back2Work to people who... See more

Rated 5 out of 5 stars

My experiences was amazing .My tutor was really kind and passionate,every time I ask questions or did not understanding the topic, she helped me, and guide me,offer more extra sources.I feel confiden... See more

Rated 5 out of 5 stars

I recently completed my Level 3 Certificate course with B2W, and my experience has been wonderful from start to finish. The programme was perfectly structured, well-organized, and packed with useful p... See more

Rated 4 out of 5 stars

Tutor was 10/10. MAA (Ali) was great at breaking everything down into easy to follow steps. The main game changer though, was his patience, real-world examples, and hand-crafted guidance sheets!... See more

Company details

  1. Adult education centre

Written by the company

The B2W Group are made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers. We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, The B2W Group consists of Back2Work Complete Training and Just IT and together they have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities. The B2W Group provide forward-thinking recruitment and training solutions made available through various streams of Government funding. Together, we strive to bring positive, measurable change to both the communities in which we operate and to the people within them.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(412)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Potential, That Fell Apart.

I was referred to the B2W group by a family member, and was extremely excited to get involved. The certifications were something I've been chasing for a long time, and they were free. So bonus.

The problems started after my initial enrollment, a week before the course was set to start. I spoke to someone on Teams after some initial assessments, and we finalised some paperwork, then I was told I'd be contacted for more information over the week.

Several days went by, and I received 0 communication, despite my numerous emails and voicemails. I was under the impression that I would be a part of a class in a Teams call, but I had not been sent a link, the name of my tutor, what I'd be learning first, or even a time. Nothing.

Instead, on the day that I was told it would start, I was sent an email, no introduction, with a single link from the B2W group at a seemingly random time. This link sent me to a shared PowerPoint where the Tutor and several students' cursors were whizzing around. Drawings of genitalia, GIFs, text and various other things were shared inside the editable PowerPoint. Blindsiding me as to what the lesson was.

I eventually learned, due to the title, that it was an Induction. I read it all the best I could, and answered the multiple choice questions (The ones I could anyway, because some were either blocked by GIFS/AI Images or not working at all)

It made for an incredibly bad first impression with me, and I was deeply stressed. I felt I had missed something, despite doing everything in my power to get clarity. The end of the induction had a section to ask if you had questions for the Tutor, and I did. I didn't receive a response from the Tutor, I was only given another single link to the next lesson of chaos an hour or so later.

I had 3 points of contact for this, and not a single one replied to my emails or voicemails from The B2W Group, it left me feeling like a cog in a machine, rather than a valued student.

Don't use this place, I could go into more depth here, but I've said enough.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

shaping careers

It was my first time I joined B2W group for my SEN L3 course. The course is full of knowledge and skills what we need to practice in Supporting children and young people with SEN

21 May 2025
Unprompted review
Rated 4 out of 5 stars

Tutor was 10/10

Tutor was 10/10. MAA (Ali) was great at breaking everything down into easy to follow steps. The main game changer though, was his patience, real-world examples, and hand-crafted guidance sheets!

Overall, L3 Networking & Cybersecurity was definitely intense, fitting so much into 15 days. More theory heavy with sprinkles of practical. But the depth of what is covered is great for those who are looking to specialise in one of these areas.

I will say, this course needs to be around 18-20 days long to fully grasp all topics before moving on to the next subject.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not listen to those fake five star…

Do not listen to those fake five star reviews. This company constantly posts fake jobs on job sites to trick desperate people looking for work into doing pointless courses. They'll advertise a normal job on job sites and not mention anything about the course then send you a email saying you'll need to do a 11.5 day course with a guaranteed interview. It's absolute nonsense, using people desperate to get back into work is disgusting.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Tutors, can be very fast paced though.

I completed the L2 Cybersecurity course, the tutors on the course are very knowledgeable and happy to spend time helping and explaining topics, only downside is they have a lot of admin/marking to do as well, meaning they have to rush some sections, but they do their best to avoid this.
Generally speaking it's a great intro to the industry, provided good base knowledge for me to build upon in the future.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant! Highly recommend The B2W Group!

The B2W group has been extremely supportive of individuals, accommodating to all learners, and sufficiently managed a large group of students well! All questions i personally had were answered quickly and efficiently. Overall incredibly impressed and i would highly recommend The B2W group to anyone wanting to further their knowledge and education!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I completed the level 2 in…

I completed the level 2 in cybersecurity with Back2Work. My tutors always provided constructive feedback and were always available throughout the duration of this course. The tutors created and encouraged a respectful environment where everyone respected each other, shared ideas and asked questions.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Super Course, well worth the effort.

I really enjoyed this course, the delivery of the learning materials was excellent and I found it easy to digest and understand. The tutors were extremley good, and very helpful in providing support when required. The workload was about what I expected and to be honest, I had reservations about my ability to handle it. But I would encourage anyone who wants to learn more about cyber security, digital skills and/or web design, to give this a go.

17 April 2025
Unprompted review
Rated 4 out of 5 stars

The Instructors were excellent…

The Instructors were excellent explaining the information well and in easy understand sections, the only issue I had personally was the speed of the course being slightly too fast and that during the last week the main instructor was swapped to a different group.

17 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look