Babington Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and encouragement, often highlighting their patience and ability to explain complex topics clearly. Many people felt their tutors were instrumental in helping them achieve distinctions and build confidence, making the learning journey enjoyable and meaningful. The overall user experience is frequently described as positive, with the courses being clear, manageable, and effective in developing new skills and knowledge. However, some customers also noted dissatisfaction with the level of support, citing issues with the learning approach that relies heavily on self-paced modules and extensive reading. A few other people also felt that the process of logging hours was repetitive and inefficient, and some experienced a lack of clarity regarding course structure and information early on.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their tutors and coaches for being... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting excellent experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting the supportive and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex CG is a brilliant mentor, to whom I owe much of my qualification success. Alex's erudition and experience as a tutor ensured that no stone was left unturned in preparation for my assessment. She... See more

Rated 5 out of 5 stars

My tutor Alex has been an incredible tutor throughout my whole apprenticeship journey. From the very beginning, Alex believed in me even when I didn’t believe in myself. her encouragement, patience, a... See more

Rated 5 out of 5 stars

Have just completed my ILM 3 with distinction. My tutor Jordan was great support throughout and believed I could do it . He guided me through the whole process And encouraged me all the way. The wo... See more

Rated 5 out of 5 stars

My trainer Geoff helped me achieve a distinction today and I am over the moon, the help I have received from my trainer and Babington has helped me push towards my ultimate goals and I cant be more ch... See more


Company details

  1. Apprenticeship Centre

Written by the company

Babington helps organisations and individuals unlock potential and perform at their very best. We help organisations solve challenges around talent acquisition, upskilling, and reskilling to support growth and drive performance. We help individuals develop skills and realise their dream careers – from entry level all the way up to the top of their profession. Our services span apprenticeships, short qualifications and professional training courses – all underpinned by technology, data, and deep learning expertise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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No recent history of asking for reviews

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4.7

All reviews

(109)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Digital Bootcamp - do it :-)

Completed the Digital Bootcamp with Babington, really enjoyed the content of the sessions and the opportunity to make relationships with other people on the course. It was completed quickly and efficiently. Mark was very knowledgeable about the subjects and had great experience to share. Overall a great opportunity for me to help me to expand my knowledge and career aspirations in the future.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend doing the Digital Leadership Bootcamp Course, I am only half way through this course and its a fantastic. The course allows you to explore all areas of leadership within a digital era!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

5 Stars for Lucy Antony

5 Stars for Lucy Antony. I did my Level 3 in Housing & Property Management. Tough course to do while working a full time role with targets.

Lucy was amazing and knew just how much and when to push and guide me to keep me on track, and at times I was not an easy candidate but we got there finishing with a pass. Thank you so much Lucy

23 February 2023
Unprompted review
Rated 4 out of 5 stars

I have done 2 courses with Babington

I have done 2 courses with Babington. Level 2 customer service ( 2020 ) was virtually delivered by Nicolette Aydn and that was a fantastic teacher. The sessions were highly interactive and she was accessible anytime if needed help.
In 2021, I also enrolled into Level 2 Digital Skills for Work which was completely online. I got adequate information and support from my assigned tutor. Even when I needed to demonstrate certain skill via a recorded video with my boss, she volunteered to act as my boss since I was unemployed then.

However, last month I made enquiries about a Bootcamp program and I got instant response to join the information, guidance and advice session but the follow up from then onward was poor. I got a missed call and the caller left a message for me to call her back which I did several times without response from her. I sent emails but never bothered to reply. Another one texted me and I called back no response, I left her voice message and also sent email no reply. Thanks to Jane Lord who called me later and answered my queries.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

I would not give even a star if it was…

I would not give even a star if it was after me. Bad comunication, nasty unproffesional guys. My opinion, this is a big scam, to take money from the gouvern without offering any service. Waiste of time, and nerves. They get me so angry in the last few weeks in which i am trying like insane to register and start a course with them. I will never recomand them to anyone, just to mention that it is better to avoid them. Thanks y'all

7 December 2022
Unprompted review
Rated 1 out of 5 stars

Very poor communication

Done a 2 and a half week course to be guaranteed an interview after. I've had no contact of being offered the interview, I've emailed various people to see what's going on and they can't be bothered to reply. It's a shame because the course was good but the after service is shocking.

11 November 2022
Unprompted review
Rated 1 out of 5 stars

Awful communication

Awful communication, tutor didnt care, took nearly 2 weeks to reply to my email. No positive feedback when i did get it, was always negative. Asked to change tutors twice and was ignored. One tutor told me the pass mark was 60% another said 70%. Wish i done my maths functional skills with another college. such a waste of time, they actually didn't even book me in for my exam so im guessing they recieved the funding for enrolling me and wasn't bothered to actually help me pass. The only positive thing about the course was Mark Frankland, he was a fantastic teacher, its a shame i couldn't of had him throughout my course.

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Wast of time

Wast of time
Some of the tutors are joke. Marking mock papers wrongly, then saying can go and sit exam and after multiple fails send me an email saying “good luck in the future you are removed “. It’s like a scam. Said after sitting exam we will let you know in 6 working days how it’s went, if I don’t message they wouldn’t bother themselves to send results.
They only staff who’s really good and helpful is Mark, the rest is a joke.
Avoid this and don’t wast your time

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Waste of money - you have been warned

I enrolled onto Level 3 Accounting course with Babington. Customer advisors on chats and my tutor repeatedly confirmed that I would be able to sit my exam in their Manchester based centre, and now after 3 months they say that it is actually not possible at all and that I have to do my exams remotely (which is not a suitable option for me) or go to another college and pay for my exams double or triple of what would it have costed me if I had my exam with Babington (as promised before). So I am not able to have my exam at their centre as they promised when enrolling. I paid £740 for the course, received few paper books through the post (which can be normally bought at any shop anyway), and their online learning website which is just saying "read chapter 1 in your paper book, then read chapter 2, then read chapter 3"... Useless "learning" website. Then I do a little interactive activity on their website which does not sufficiently test my knowledge on what I had learnt. Their revision kits are full of mistakes so it is also useless, not good quality. Only few learning videos available, like 3-minutes long. Not enough learning videos. They do not have their own learning material. Honestly, you'll be better off learning from Youtube accounting channels, and it's for free. I absolutely do not recommend this "college". You can study at home without having to pay someone to tell you to read chapter 1 then chapter 2, and then book an exam yourself somewhere at a local non-Babington test centre (which is what Babington just asked me to do anyway! It will save you lot of money and nerves. I have no idea for what did I pay those £740... I want my money back. Dodgy company. Avoid.

20 August 2021
Unprompted review

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