I purchased a stroller board and seat from baby travel UK and it arrived damaged. The item itself looked dirty and pre-used, and the seat was extremely scratched. I contacted customer services who... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I purchased a stroller board and seat from baby travel UK and it arrived damaged. The item itself looked dirty and pre-used, and the seat was extremely scratched. I contacted customer services who... See more
Company replied
My daughter was looking to buy a pram and was a bit horrified by the blatant profiteering going on with other (more "niche") makes. We found this i-Safe Trio Travel System Pram & Luxury Strolle... See more
I purchased a 3 in 1 travel system for my grandson which arrived quickly and well packed. After around 6 weeks of use we unfortunately experienced a few issues with a wheel and under pram basket.... See more
Excellent value, prompt delivery and good communication. I bought a fireguard which would have cost twice as much elsewhere - it's great quality and easy to set up and fit. I've used Baby Travel befor... See more
Baby Travel - Retail Department Since 1999 We Offer Our Customers A Variety Of Baby Products From Pushchairs, Car Seats Prams, Travel Systems, Moses Baskets, Cots, Cot Beds Furniture, Bedding, Accessories, Baby Bouncers, High Chairs, Travel Cots And Much Much More From UK Domestic Suppliers On Our Retail Showroom.
Executive House, Patrick Gregory Road, WV11 3DU, West Midlands, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service is good product arrived quickly. Product is as described, parasol is a little flimsy but does the job. Fits the pram well.
item turn up quick
And are baby girl loves it fell sleep in it on her first time in it when she was having tea
This company is diabolical. Bought a buggy and after 2 months the internal clip of the chassis that supports the handle is broken ! I’ve sent videos and they want me to pay for postage to send back and won’t give me a time frame of when it will be fixed. The reception is rude and won’t answer the phone now. DO NOT BUY. They are charlatans, I will need to go to trading standards. I have two kids and can’t do the school run without a buggy.
Really good pram I’m absolutely In love with it
I purchased this as I gift and I'm very pleased to say that it arrived very quickly, well packaged, good instructions, easy to assemble, lovely colour and it had everything I hoped for.
Excellent, they fit perfectly and we are very pleased. I have looked for replacement wheels for our dog stroller for quite some time and could not find any, they are slightly smaller in diameter but not enough to matter
Amazing quality amazing service quick delivery
I ordered the wrong item initially
I contacted baby travel and they cancelled my order and refunded the money without any fuss. Re ordered correct item on Monday 19th june it arrived yesterday 20th June at lunchtime. Product was as described easy assemble and good value for money
I'm really pleased with it.
Ordered a high chair, description in order confirmation stated it was the design we were after.
When it arrived it was a different design and the design received was £10 cheaper to buy.
Due to their mistake, they're trying to make us pay for it to be returned!
Can't get a hold of them on the phone and their email address is @gmail for a business......
Love the fact this has a seat on the buggy board with a strap so no chance of falling out which does come off and be used as a standing board daughter loves it
I returned baby stroller rain cover as received as it did not fit. when sent back they said it had been used this was not the case as it didn't fit. it originally cost £17.00 I received £9.96.refund. Absolutely despicable won't buy or recommend them ever
This buggy is exactly what I was looking for. The design is something different to all other buggy’s, so very pretty with the flowers. An absolutely amazing price too. The handle height is high, a rain cover, footmuff, tiny baby head insert. I would 100% recommend this buggy and not forgetting a very quick delivery. Superb
Item was fantastic for the price. Definitely worth the money
My order came quickly and we love the pushchair
Ordered 3 in 1 pram only received the pram and it was damp and smelly had to wash it and was told it costs £50 to send it back WOULDN'T recommend to any new family's
Love the pram very stylish and easy to navigate, the bag fits everything into it that baby needs for the day
Great stroller for such affordable price, quick delivery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.