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babymarkt.com Reviews 54,792

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TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very satisfied with my first purchase on this website. I bought a Cybex stroller using a discount code. The item arrived within a total of five business days from the time of purchase. Customer s... See more

Company replied

Rated 3 out of 5 stars

My first package came, didn't pick it up yet. Site seems to have nice selection of products and discount codes. The baby points seem like there's not much to gain from them, the price reduction is ins... See more

Rated 5 out of 5 stars

Product was deliver within two days.really good quality and also got an amazing deal with the price.

Company replied

Rated 5 out of 5 stars

After visiting multiple stores in the capital region of Finland, we decided to purchase most of our baby products from pinkorblue.fi. This store offers products at significantly discounted price... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55k reviews

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Rated 1 out of 5 stars

Save you money and go elsewhere .

Save you money and go elsewhere .
We purchase 13 items for our baby on black friday and we got some discounts on all of the items , but then when we got them we didnt like some of them and decided to return them .
1st we needed to pay 89 kr in order to return them which came as a big surprise to us as usually online company offer that for free anyway we went with it and paid the 89kr.
2nd now they want to remove the discount on all of our items ( we bought 13 items and return 2 )
3rd when we try to contact them it seems impossible , we have been trying to reach for 5 days now both e-mail and phone.
So do yourself a favor and dont order from there

29 November 2024
Unprompted review
Rated 2 out of 5 stars

Do not refund money, awful support

I've ordered 2 products that were displayed as "in stock" in online store, received email that those are not in stock. Got refund only for one product, negotiations and awaiting to get money back for second one are ongoing for 4 weeks already. Not possible to reach support by phone (robot drops the call), email communcation is poor. Do not recomend.

UPD: Unexpectedly received the product in the end, which is good, but comunication, notifications and support experience during incident still was poor, slow and confusing as described above.

2 November 2024
Unprompted review
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Reply from babymarkt.com

Dear customer,
We are sorry that you are dissatisfied.

We will be happy to forward the case to our customer service colleagues. They will contact you.

Kind regards from your babymarkt.de team

Rated 1 out of 5 stars

Money charged, no order confirmation

I've ordered a stroller for my son who is due to be born in the coming weeks, using the only money we had to spare for this, so we are now royally screwed as Pink or Blue has charged the money, but there is no trace of the order under "My orders", and no order confirmation after placing the order on the website or via email. And after reading recent reviews here, it seems that it's totally impossible to even contact them to have it resolved...

29 November 2024
Unprompted review

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