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Rated 3 out of 5 stars

Order process was quick and easy and I received a call to arrange a suitable delivery day to fit in with work commitments. Unfortunately, bathroom cabinet was damaged when delivered so has to be retur... See more

Rated 5 out of 5 stars

We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows: 2 toilet roll holders 2 toi... See more

Rated 4 out of 5 stars

Excellent service and contact from your company. The products ordered were very well made and extremely well packed. Only down point was that the carrier did not contact us beforehand to arrange deliv... See more

Rated 5 out of 5 stars

Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the orde... See more

Company replied

Company details

  1. Bathroom Renovator

Information provided by various external sources

Back2Bath is dedicated to bringing the best bathroom furniture and accessories to your home, helping to make your bathroom beautiful. We pride ourselves on having the highest quality products we can and in giving the highest levels of customer service when you shop online with us.


Contact info

4.1

Great

TrustScore 4 out of 5

211 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect bin

Perfect bin for my daughter's newly decorated bedroom. Plenty big enough and looks so good. Very pleased with it.

4 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Fast delivery, good product! Thank you! Very pleased 👍🏻

18 April 2018
Unprompted review
Rated 2 out of 5 stars

Not good items to order online.

I was about to order a rectangular pedal bin from Amazon and then realised that it was cheaper to order direct from the merchant, Back2Bath. To qualify for free postage I also ordered a chrome finish tissue box. Both items arrived promptly and well packed but the bin had a small dent in the side and the tissue box was very cheap-looking and lightweight; when you remove a tissue it moves all over the place.
I couldn't face the hassle of repacking and returning these items so rang the Back2Bath customer service team. I spoke to a polite and helpful team member who explained that it was company policy to supply photographic evidence before they could consider discounting the damaged item. I tried and failed to get a decent photo of the dent so gave up at this point - and made a mental note to buy these kind of products in-store in future.

17 April 2018
Unprompted review
Rated 5 out of 5 stars

100%

100%
Purchased 2 corner shower caddy’s at a great price literally half the price of John Lewis

On line ordering system was great nice and easy to use and they kept me informed all the way through the shipping steps and the goods arrived in two days and were in perfect condition

Can fully recommend them

5 April 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Extremely quick service and good products at a reasonable price.

2 April 2018
Unprompted review
Rated 5 out of 5 stars

Bathroom Freestanding Shelving

First order with B2B and really impressed with service and quality of product. Will certainly use them again.

28 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your kind review, Christopher. We're delighted you were happy with our products and service and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent range, Prices and Service

Customer Service could not have been better. Both items arrived next day on Isle of Wight and even better than expected. (Price also far cheaper than Amazon!)

26 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Happy to help, Jenny, and I';m glad we could provide a high class service for you.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Easy transaction

25 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much, Sl!

Rated 5 out of 5 stars

Easy

Easy, fast and efficient!

20 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you, Aly! Hope to see you again soon.

Rated 4 out of 5 stars

Even when the wrong product was sent to…

Even when the wrong product was sent to me, a quick phone call and everything was sorted! Always a good company to deal with and lovely products.

20 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

We were happy to help get you sorted out and sorry for the mix up in the first place!

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