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Rated 3 out of 5 stars

Order process was quick and easy and I received a call to arrange a suitable delivery day to fit in with work commitments. Unfortunately, bathroom cabinet was damaged when delivered so has to be retur... See more

Rated 5 out of 5 stars

We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows: 2 toilet roll holders 2 toi... See more

Rated 4 out of 5 stars

Excellent service and contact from your company. The products ordered were very well made and extremely well packed. Only down point was that the carrier did not contact us beforehand to arrange deliv... See more

Rated 5 out of 5 stars

Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the orde... See more

Company replied

Company details

  1. Bathroom Renovator

Information provided by various external sources

Back2Bath is dedicated to bringing the best bathroom furniture and accessories to your home, helping to make your bathroom beautiful. We pride ourselves on having the highest quality products we can and in giving the highest levels of customer service when you shop online with us.


Contact info

4.1

Great

TrustScore 4 out of 5

211 reviews

5-star
4-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, promised 3-5 day free delivery but received goods in 2 days!!

17 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Really glad you enjoyed shopping with us, hope to see you again soon.

Rated 5 out of 5 stars

Quality

Prompt delivery and really pleased with the quality of my items .
All well packed to

15 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thanks for your review, much appreciated!

Rated 5 out of 5 stars

Great product

Prompt delivery. Item as described. Would definitely recommend

9 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thanks for your review, Mrs Summers. Really appreciate it.

Rated 5 out of 5 stars

very good customer service

very good customer service and very pleased with 11mm shower hoses

7 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your kind review, Jackson, really appreciate it.

Rated 5 out of 5 stars

Fast delivery

Saw the mirror we liked, ordered and it arrived the next day. Very impressed

7 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Glad we were able to provide what you needed and quickly. Thank you for your review and hope to serve you again soon.

Rated 5 out of 5 stars

Great quality product

I bought a stand alone toilet roll holder. It was dispatched very quickly and l am delighted with the quality of the product. When l need any further bathroom accessories, l will certainly look at this site first.

6 March 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your review, Susan, we really appreciate it and hope we can serve you again very soon.

Rated 5 out of 5 stars

stress free service

stress free service, prompt delivery, very good all-round

26 February 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Many thanks, DW, appreciate your comments.

Rated 5 out of 5 stars

All goods received were well above…

All goods received were well above expectations and of excellent quality. Super fast delivery too.

24 February 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your review, Sheena, always appreciated. Hope to serve you again soon!

Rated 5 out of 5 stars

New look seat!

Excellent service.

21 February 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for the review, Gary, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service. Would recommend this company for online shopping without hesitation.

14 February 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your review, Linda, we appreciate it. Hope to serve you again soon.

Rated 5 out of 5 stars

Definitely recommend

I would certainly recommend this company to anyone, efficient service and quick delivery

29 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much, Jules, we appreciate the feedback. Hope to see you again soon.

Rated 5 out of 5 stars

Great product

Great product. Solid. Well priced

27 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you, Mr Hinshaw, we're delighted you're happy with everything.

Rated 4 out of 5 stars

My order was delivered and I changed my …

My order was delivered and I changed my mind on 1 item and 1 was delivered wrongly.When I rang Back to Bath I initially spoke to Michelle who was very efficient and dealt with everything really well.
The only issue was with Yodel on returns who turned up at 22.00 having said they would collect during the day but gave no time window.Not realistic in 2018.

26 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your review, Michael. We're glad that overall you were happy with our products and service. The courier issue is one we hope to address, so thank you for your feedback.

Rated 5 out of 5 stars

excellent service

quick delivery, good quality, I would use this company again

21 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your kind review, Joan, hope to see you again soon.

Rated 5 out of 5 stars

Excellent product

Excellent product. We purchased a second cabinet after the first arrived.

20 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

We are delighted you're so happy with our cabinets. Thank you for your kind review.

Rated 4 out of 5 stars

Very prompt service

Very prompt service. Picture on website and on the box was of white marble flecked with black, which is what I was expecting, but the tumbler that arrived was a strong grey. Perhaps a warning that with natural stone colours vary, just to manage expectations?

16 January 2018
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for the feedback and the positive review. We'll take your suggestion into consideration, many thanks.

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