Back At You Reviews 144

Bradey Rodriguez was patient, helpful, able to explain a situation and answer all the questions I had.
Thank you Bradey!

After days of trying to reach out to Back At You Support for assistance, I was finally able to get a response from Ally. She was very considerate of my schedule and sent me a link in order to book a time with her, which I found very efficient. Today, she called me right on the time and immediately greeted me with a warm, friendly attitude which I have not experienced from customer service (in general) in quite some time. She connected to my computer, explained everything in full detail and made it all clear to me, despite it being such a complicated situation. I had a professional account, not a business page - which I wasn't aware of. She took her time with me and waited while I created a new page, joked around with me and even helped me with a few other things like a removing a link from my previous brokerage and helping me convert my Instagram to a Business Account in order to get that connected as well. The service she provided was exceptional and I couldn't have been anymore grateful that she was actually my first interaction with Back At You's support team. Thank you, Ally! Your efforts and service should always be recognized. I am very eager to start using the service and seeing how my social media grow.

Derrick was a tremendous help with my postings and was able to get my listing open house posted amongst other helpful things!

I really appreciate Joseph Lilly!! He is efficient and knowledgeable!! I appreciate his professionalism and prompt response!

I was excited to try the new beta for contacts in Back-AT-YOU. It's amazing how everything is so well-organized and easy to use. I had a moment of panic when I couldn't find my notes, but Brady from support was super helpful and showed me where they were. They were just in a different location, not gone. I'm so relieved and happy with the new system. Thanks Brady!

Derrick Winston (tech support) has been excellent to work with setting up my account. Karen L. (sales/account manager) has been excellent also.

This is my first social media campaign and I have not received any response yet.

Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my social media. I could not have done it without him. Highly recommend him and I hope his hard work and efforts are commended 😊 Thank you sooo much Joseph!! 🙏🏼

One on one conversation was VERY helpful for me. Joseph Lily did a great job walking me through the post card set up. Totally professional and knowledgeable,

We recently onboarded with Back At You, and it so far has been a positive experience. Their social media product for realtors appears to be a cost-effective approach that makes sense, well-explained by AJ Castro in a personable and knowledge-aware presentation. Then when we hit a glitch when engaging our Facebook business page, Derrick Winston gave perfect support to help us move forward, with his super friendly and empathetic approach. Appreciate the positive start!

Dickson and Derrick were amazing! I was running into a lot of tech issues getting set up and they helped me get through each road block. They were patient and funny to keep me from freaking out. Thank you so much guys!!! I really appreciate you.

Derrick, Professional Professional Professional, Got me to where I asked to be and where I needed to be in using Back At You.

Cassie was amazing!! She helped me in all the ways that I needed help and then some. She is super knowledgeable and totally patient. SHE IS SIMPLY THE BEST!!!

Great tech support. Derrick Winston was patient and resolved my issue. Could not have been better.

The one on one tutorial was just what I needed to move forward with this wonderful software to become even more productive. I would highly recommend this company as they are sincere in their efforts to help you succeed.

Simply put, Michael Caden rocks! Aside from being a very nice human, he is super knowledgeable about all things Back At You. I had a tech problem and, instead of referring me to boilerplate instructions, he took the time to look at my issue and, sure enough, there was some wonky stuff with it that he easily fixed. If he had not spent the time to look at the problem, I would have gone round and round and round without solving the problem. Thank you Michael! You are Omnia's new FAVORITE!

Micheal was absolutely amazing! He took time and patience helping me with everything and even offered more!!
Thank you Thank You
Teri Marshall

Michael was amazing! He was super fast and efficient and helped us figure out all of the final steps that we needed to get up and running smoothly. Thank you, Michael!!

Back At You has proven to be a stellar business partner helping me build my Real Estate presence. They are always helpful and timely when ever I have questions or need marketing advice.

Derrick was very knowledgeable about the issues and was able to help me quickly.

Derrick was extremely helpful. He listened to what I wanted to do with regards to my marketing campaign and gave me some great feedback. He even went a step above and walked me through the process to ensure that I could maximize the benefit.

Appreciate having him on the team.