Backztitch Reviews 

106
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Still not revcieved my order unfortunately, have emailed a few times and I was ignored. I finally got a reply and I was told it was going to be looked into the next day. I didn't get an update the nex... See more

Company replied

Rated 5 out of 5 stars

I purchased three iron-on badges for referee kit. Item's arrived promptly and were great quality and good value. I would definitely buy from them again and if you are worried about buying online, back... See more

Company replied

Rated 5 out of 5 stars

Had a slight issue with my order going astray, however, one quick message and 2 days later the replacement showed up with a little gift in as well. Cannot fault the service from ordering online to del... See more

Company replied

Rated 5 out of 5 stars

Item arrived quickly but the Post Office managed to get the envelop opened and item went missing. Sent an email to Danielle at Backztitch and she replaced it without any quibble and received it 2 day... See more

Company replied

Company details

  1. Clothing Shop
  2. Sports Accessories Wholesaler

Written by the company

Family owned brand with a sustainability & inclusivity ethos, we offer a wide variety of products including Vegan clothing, handmade kids fancy dress, memory items, referee gifts & equipment. All recycled & reusable packaging.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(106)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am a little bit surprised at the cost…

I am a little bit surprised at the cost of postage. My badges came in a small envelope ( knew it was 2nd class postage) but to charge £3.99 for a small envelope is staggering. I will be speaking to the company

28 October 2022
Backztitch logo

Reply from Backztitch

Hi Adrian, I'm happy to receive further correspondence from you but whilst we're here..
The postage is set as a flat fee. For a year the company absorbed those costs, anything from £1.99 to £35 and unfortunately we are no longer in the position to do this. If you buy 1 badge or 3 shirts the postage in the UK is £3.99.
I hope you were satisfied with the product and if you would like to discuss this further please send us an email to backztitch@gmail.com.
Kind regards
Danii - Backztitch

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction, very helpful, and a speedy delivery, quality very very good, definitely be back..

14 October 2022
Backztitch logo

Reply from Backztitch

Hi Gavin,
I'm very glad you had a great experience with us, thank you for your review.
Kind regards
Danii - Backztitch

Rated 5 out of 5 stars

Good quality stuff

Good quality stuff. Delivery time took a while but that was the fault of the post service. Owners are delightful. Would shop here again.

8 October 2022
Unprompted review
Backztitch logo

Reply from Backztitch

Hi Joris, We appreciate your review, thank you for your positive feedback, looking forward to seeing your name pop up for more orders.
Kind regards
Danii - Backztitch

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