Excellent customer care, great communication and everything was so easy not only deal with them but ordering and delivery. I really can’t complain about a thing. Items I got are absolutely beautiful a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Sometimes you click on a company who delivers on time, who sell wonderful items, who make your house feel like a show room with phenomenal objects and make all your friends envious. Thank you Bag&Bo... See more
Purchased an ex-display melting lolly for £19.99 expecting a few flaws but nope, no scratches, no discolouring, I am more than impressed and delivery was quicker than the time frame given. Excellent 1... See more
Ordered gold paint pot, was really worried it would arrive broken, packaging brilliant, well done. Third purchase all have been great, highly recommend top quality thanks
Company details
- #3 of 3 best companies in Neon sign shop
- #31 of 201 best companies in Decoration and Interior Design Store
- #12 of 99 best companies in Lighting Shop
- #3 of 8 best companies in Sign shop
Written by the company
BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.
Contact info
111 Oaklands Road, W7 2DT, London, United Kingdom
- 020 87406 950
- hello@bagandbones.co.uk
- bagandbones.co.uk
4.9
Excellent
224 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have bought a few products from Bag &…
I have bought a few products from Bag & Bones and the service has always been great and the products are as described.
20 November 2023
I'm a 3x return customer to Bag and…
I'm a 3x return customer to Bag and Bones. I love their stuff, it's shipped quickly and there's no fuss at all. Long may they continue.
20 November 2023
Fabulous Neon Light received very well…
Fabulous Neon Light received very well packed and bang on time.
13 November 2023
Arrived quickly and well packaged
9 November 2023
Fantastic
Fantastic lights and a great company to work with. Brilliant customer service too! Thanks so much
30 October 2023
Very professional customer service
Very professional customer service, very happy with my purchase!
23 October 2023
Fast delivery
Fast delivery, parcel well packaged so no breakages. Product exactly as described
17 October 2023
I fell in love
I fell in love with the item and couldn't stop myself from buying it as an early Xmas present to myself. Ordering was quick and simple. Received my item quicker then expected and I love it .
16 October 2023
Over the moon with my purchases
Over the moon with my purchases . One item arrived damaged but customer service was brilliant apologetic and issued an instant replacement with no hesitation . I wouldn’t hesitate to use or recommend this company again !
6 October 2023
Fantastic item and price great service…
Fantastic item and price great service and swift delivery would and have other items
4 October 2023
Excellent products
Ive had three items from here i have loved them all very good qualiey
2 October 2023
Great service from Bag & Bones
Great service from Bag & Bones - items were delivered when asked, and the items themselves are fantastic, looking very cool!
21 September 2023
Absolutely beautiful
Absolutely beautiful. Purchased the sample of the rose gold paint can. It’s stunning. Excellent price. Wonderful customer service. Such an uplifting experience to know there are companies out there who provide such quality and care.
8 August 2023
Unprompted review
Amazing customer service!
Amazing service, thank you so much. Sent a replacement out so quickly and no hassle at all. Products are great, really appreciate it! Will recommend to everyone x
5 August 2023
Unprompted review
Great service
Great service, great product and efficient delivery.
Bianca is very helpful and made sure to get my purchase to me on time
23 June 2023
Unprompted review
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