1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or... See more
I have just bought and sold a bag in Bagista and both processes were so easy. I’m delighted with my new bag and my selling experience was equally great. Special thanks to Dominic, who went above and... See more
As soon as I walked in Charleen who assisted me was incredibly pleasant , cheerful, helpful, and honest about what bag suited my frame on the 2 Hermes Constance bags I was interested in. I will be goi... See more
Company details
About Bagista
Written by the company
Bagista is your online shopping destination for luxury handbags and accessories.
Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.
Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.
Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.
Contact info
Unit 15 Trade City Business Park, UB8 2DB, London, United Kingdom
- 02039409822
- info@bagista.co.uk
- bagista.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great thank for Mindy
A great thank for Mindy, she has been soo helpfull and she was so kind.
1 May 2025
Unprompted review
Reply from Bagista
Thank you so much for the kind words! We’re thrilled to hear Mindy was so helpful and kind. We appreciate you!
Team Bagista
Excellent
Excellent communication, a good offer and smooth process. Thank you very much.
29 April 2025
Unprompted review
Reply from Bagista
Thank you for the great feedback! We’re glad everything went smoothly. Hope to help you buy or sell with us in the future!
Team Bagista
I wanted this bag for so long and then…
I wanted this bag for so long and then spotted it on the website. It arrived within 24 hours and was in amazing condition. Cannot recommend Bagista enough. Hust superb. Thank you do much
24 April 2025
Very professional and lovely to deal…
Very professional and lovely to deal with. Looking forward to receiving my new bag.
24 April 2025
Reply from Bagista
Thank you for the lovely feedback! We hope you’re loving your new bag and look forward to helping you again soon!
Team Bagista
First purchase
This was my first purchase and the bag is beautiful and just as described, delivery was so fast and I was kept up to date the whole time.
22 April 2025
Reply from Bagista
Thank you for the lovely feedback! We’re so glad you love your new bag and had a smooth experience. Hope it’s the first of many with us!
Team Bagista
Transparency
I had such a lovely experience with Rai & Emma! From start to finish, the team was warm, helpful, and super easy to work with. The consignment process was smooth and transparent, and they really took care to handle everything professionally.
Their collection of bags is stunning — thoughtfully curated, in great condition, and clearly chosen with love. It’s rare to find a place that feels both stylish and trustworthy.
Highly recommend whether you’re buying or consigning. I’ll definitely be back!
18 April 2025
Unprompted review
Reply from Bagista
Thank you so much! We agree—Mindy is amazing! Glad you loved the shop. Hope to see you again soon!
Team Bagista
Bagista are a top notch professional…
Bagista are a top notch professional service I can completely trust my items with. When I had a concern, they heard me out and took the feedback amazingly. They escalated it IMMEDIATELY and it lead to a successful sale. Will sell again!
11 April 2025
Unprompted review
Greet experience
Bagista are fantastic! Greet expertise. Have sold and bought with them. Great customer service and communication!
11 April 2025
Unprompted review
Reply from Bagista
Thank you for the amazing feedback! We’re so glad you’ve had great experiences buying and selling with us. Always here to help!
Team Bagista
Emma at Bagista was very helpful and it…
Emma at Bagista was very helpful and it was overall good experience seeking my item.
I will definitely recommend to my friends.
8 April 2025
Unprompted review
Thx for your great service!Very happy…
Thx for your great service!Very happy with you
3 April 2025
Unprompted review
Consistently great
I have bought and sold many times with Bagista and the experience has always been professional, smooth, easy and efficient. Dom responds quickly, he’s knowledgeable and helpful.
1 April 2025
Unprompted review
My shopping experience with Bagista
My shopping experience with Bagista was 5 star. This is my second purchase from their website. I found them to be extremely helpful . They assisted me by posted images of the handbag on WhatsApp so I could see it being worn. I feel very confident purchasing from their website as they do offer a refund policy if not totally satisfied. I would recommend them for anyone requiring a quality product, quality service and on point pricing
26 March 2025
Unprompted review
Great
It was an amazing experience I have purchased before. I know this is my second time excited and thrilled.
25 March 2025
Unprompted review
Very pleased with the service
Very pleased with the service . From getting quotes to all the process of the postage and getting paid for my Chanel bag. Bagista team makes Everything so easy and smooth. Definitely recommend bagista and will definitely come back .
Thanks for your great service
Rosy X
21 March 2025
Unprompted review
It was a great experience with all the…
It was a great experience with all the amazing team members, Rai, Mindy, Tom & Emma, They are all very helpful, efficient and meanwhile providing professional service and quality products! I would definitely recommend them to anyone!
8 March 2025
Unprompted review
Amazing experience with Dominykas
Amazing experience with Dominykas. Purchased the bag on Wednesday evening and it arrived, as described by 10:30am on Friday.
21 March 2025
Unprompted review
Fast and professional
20 March 2025
Unprompted review
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