Bagista Reviews 

First time purchase and online! Prompt response via WhatsApp to confirm availability. Timely secure arrival via post in great condition as advertised.

I went in-store to buy my Dior saddle bag and the team were so accommodating and welcoming! They made me feel comfortable and I am very happy with my purchase. Definitely recommend.

Great! Mindy is so professional and considerate! Not only did she efficiently help me deal with my unused bags, but she also provided me with outfit suggestions based on my style. This kind of service that truly meets customers' needs is really heartwarming! I'm really appreciate for Mindy's professional ability and dedication!

I sold my bag here few times, Mindy is always helpful with quoting the price and responds quick with my enquiry. She is responsible with any question I asked.
Bagista is by far the highest quote in london I come across, I trust their service and payment too, the whole selling process takes around 3 working days until I receive the payment.

Great customer service and one of the few luxury resell shops which I would trust to sell or buy with!

Choosing to sell to Bagista was a smooth process. Terms and Conditions were clear and Buy out option was more than satisfactory!
The Boutique is cosy and welcoming, with a good range of stock and the Bagista team were polite and not pushy, but very professional.
Communication was clear and the entire process from first point of contact to receiving funds was 4 business days.
Based on my personal experience I highly recommend Bagista and I'll definitely use their services again.

Great experience selling with Bagista! They were really prompt and communicative in ensuring that the whole process was smooth. Big shoutout to Ria who assisted me with this. Kudos and thank you to the entire team!

I live in the US and purchased an Hermes bag from the UK website bagista.com. The price was competitive and I received the item within a week. I highly recommend bagista.

The delivery was fast and the Item ( hand bag ) was exactly as described in excellent condition , actually as good as new
The price saving was also very good
Thank you
A.
London

Sold an Hermès bag through Bagista and the process was easy, quick, and straightforward. Great service and communication throughout. Would definitely recommend!

Lovely company to deal with! Transaction completed as promised. Payment to my bank took 3/4 days. I will be returning again. Thank you.

I have a very positive experience with Bagista
They are very professional, honest and the pricing is fair.

I had a truly seamless and satisfying experience selling with Bagista. From the very beginning, every step of the process was clearly communicated, professional, and reassuring. The team was responsive and genuinely helpful, making the entire journey feel effortless and trustworthy.

What stood out the most was the transparency and care they showed — something that gave me full confidence that my beloved Hermes was in safe hands. The evaluation was fair, the communication was prompt, and the transaction was completed exactly as promised.

I highly recommend Bagista to anyone looking to sell their luxury items with complete peace of mind. You can feel 100% comfortable and secure throughout the entire process. Will definitely be back again!

That was an amazing experience. Mindy was so nice. We had a super great time with her. Of course we had our dream bag as well!

We came in for last minute shopping with the intention of purchasing 1 bag but came out with 4. Mindy was extremely helpful by organising the process quickly and smoothly. We felt well taken care of and definitely will be returning soon!

Recently sold my bag and couldn’t be more satisfied. The service was smooth from the beginning to end. Raihan was very helpful and had a great experience throughout the process. Would highly recommend for anyone looking to buy / consign bags through Bagista :)

I had a fantastic experience with Bagista. It's rare to find such genuine customer service these days. Thank you Bagista, for such a wonderful experience — I’ll definitely be coming back!

Brilliant service from the bagista team ! Wouldn’t shop anywhere else for guaranteed authentic pre loved bags !

Rai was so helpful, sending photos of the bag that I was interested in buying. I couldn’t get to London, and Rai walked me through buying the bag, and organised it to be sent to me. She kept in touch every day, updating me on when it would be delivered. It’s quite nerve wracking buying a bag unseen, and her attention to detail put me at ease. I can recommend her whole heartedly.

A great thank for Mindy, she has been soo helpfull and she was so kind.