Bagista Reviews 

Found a bag I loved , I had to WhatsApp in the evening and got a prompt response. Bag was held till I completed bank transfer and sent next day .. bag is perfect .. excellent all round .. will use again..

Good response, informative and friendly.
Beautiful handbag as described.

Mindy gives me really good advice for consignment everything going so smooth!!

All the staff are friendly and professional:)
Hope my bag can sell quickly

Efficient and professional service. Highly recommend

1. Context
• Been to x6 different stores to enquire selling my Mini Lady Dior
• Bagista was my final stop recommended by a previous shop
2. First Impression
• Attended to ASAP
• Handled my item with care
• Went through proper/transparent/impartial procedures
° Explained each step in detail
° Valued my item reasonably
° Authenticated my item quickly (2-3hours)
3. My offer
• Consignment > 2nd highest amongst options w professional recommendation
• Buy out:
° Cash buy out
° Store credit buy out > housed beautiful pieces to trade for
4. Verdict
I walked out with a mint condition, black, medium, saddle bag in exchange and LOVE IT

Thank you, Mindy ❤️

Very straightforward website to use. The company sent me photos of my bag being packed at every stage which was very reassuring . The bag was sent out immediately and the company followed up with me after to ensure it had arrived. The bag was wrapped beautifully . Very pleased with every aspect of the service I received

As a returning customer, I’m continually impressed by the exceptional service — consistently smooth, professional, and effortless from start to finish. I wouldn’t trust anyone else. Highly recommended.

Always have the best bags here! Quality and service - excellent! Wouldn’t go anywhere else! 100% best

Excellent business to deal with. Payment once sale took place happened promptly.

Since I did not have the option to reply to your arrogant and disrespectful answer to my previous review, I will write another review and my answer is :
First of all, you do not even have the decency to sign your reply, but you address me by my supposed name.
It is public knowledge who the owner of the store is and it is certainly not you, the guy who replied to my review and harassed me by sending me long messages on my personal number.
Second, my bag is authentic and I did not mind you authenticating it. But what was a red flag for me is that you wanted me to just simply give you my Kelly bag and leave it with you! Without no paperwork, no insurance! You say you have a « strict, non-negotiable authentication protocol ». Fine by me. But I also do not negotiate to leave my bag with you without being covered by an isurance if something happens to it. I paid for this bag £25000 ! Not once have you assured me: « if something happens to your bag during our « strict non-negotiable authenticity protocol », we will cover the cost! Here is the paperwork to sign with obligations for both parties involved. »
That is what a professional shop would do if it appreciates its customers. Have you forgotten I spent more than £80000 in your shop? And you talk like this to me and ask me to trust you? Like I very well said on your CCTV: you are a vindictive person. Your poor answer to my previous review just reinforces it: you show no respect for your returning customers and treat them like cash cows.

Most importantly, my goal of selling my pre-loved bag was successfully achieved with Bagista. The overall experience was pleasant — their service was efficient and fast. Emma, my consultant, was friendly, helpful, and guided me seamlessly through the entire disposal process.

Mindy at Bagista made selling my bag so easy! She was professional, kind, and kept me updated. Everything went smoothly and quickly. Highly recommend!

Speedy delivery.
Poor condition of Hermes box. This was not documented in the read up.
My bag was in good condition.
Overall good experience.

I sold my bag with Bagista, I had a great experience from start to finish, great communication and they sold the bag for the price I was hoping for

As soon as I walked in Charleen who assisted me was incredibly pleasant , cheerful, helpful, and honest about what bag suited my frame on the 2 Hermes Constance bags I was interested in. I will be going back once I have made up my mind. There was also another lady there who was also pleasant.

HI,
I approached Bagista to sell my designer bag. There service from start to finish was amazing! All dealt with in a professional friendly manner. They listened to exactly what i wanted and delivered exactly that! Thankyou Bagista it surely wont be the last time i use your services.

A very friendly and knowledgeable team. Super happy with the whole experience.

Bought my beautiful Lady Dior bag, back in August with Bagista bags, total professional service through - out especially with the lady named Charleen 🤗 regards Jasmine 👜

Great experience. I received more photos of the bag via WhatsApp and my questions were answered by their team. The bag is beautiful just as described and it came well packed. 😊😊

Always a pleasure shopping at Bagista! Their virtual sales team is amazing. Quick responses makes it so easy to shop virtually as well. Neida has helped me with my shopping and its been a pleasure!