Bagista Reviews 

1,564
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that items, especially pre-loved bags, are in pristine condition and exactly as described, with many appreciating the authenticity and careful handling. The buying and selling processes are described as easy, smooth, and hassle-free, supported by excellent communication, professional service, and swift delivery. The staff receives high praise for being incredibly pleasant, helpful, knowledgeable, and professional in their interactions. People consistently express high satisfaction, with nearly all feedback highlighting positive interactions and outcomes, and many customers intend to use the company again for future purchases.

What people talk about most

Product

Consumers report positive experiences with the product, often finding items to be exactly as described, in... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being professional,... See more

User experience

People report positive experiences with the user experience, often describing it as seamless, smooth, and... See more

Quality

Customers had positive experiences with quality, consistently reporting that items, including pre-loved bags,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn’t recommend this company enough! Dominykas sourced my dream bag quickly, the communication was amazing and it arrived in pristine condition. I was initially nervous ordering online but Dominy... See more

Rated 5 out of 5 stars

1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more

Rated 5 out of 5 stars

If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or... See more

Rated 5 out of 5 stars

I have just bought and sold a bag in Bagista and both processes were so easy. I’m delighted with my new bag and my selling experience was equally great. Special thanks to Dominic, who went above and... See more


Company details

  1. Shopping & Fashion

About Bagista

Written by the company

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,564)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Bagista

I have just bought and sold a bag in Bagista and both processes were so easy. I’m delighted with my new bag and my selling experience was equally great.
Special thanks to Dominic, who went above and beyond to help me. Nothing was too much trouble. I highly recommend Bagista if you want authentic, beautifully preserved luxury items.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Second purchase from Bagista

Second purchase from Bagista. Special thanks to Dominykas who assisted with the purchase. Sent me extra pictures and a short video of the bag which helped me make my mind up. Bag is in immaculate condition so really pleased. Not that I want to return the bag but the 7 days refund policy is great peace of mind. Will definitely purchase from them again in the future.

21 June 2025
Rated 5 out of 5 stars

I recently sold my Hermes Kelly bag…

I recently sold my Hermes Kelly bag through Bagista and I couldn't be more pleased with the experience! From start to finish their team was professional, and made the process incredibly smooth. They provided a fair valuation for my bag and kept me updated at every stage, from receipt to sale. The authentication process gave me confidence, and their expertise in handling high-end luxury items was evident. I received my payment quickly, and the entire transaction was hassle-free. I highly recommend Bagista to anyone looking to sell their luxury bags with ease and trust.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Great website for selling my bags and…

Great website for selling my bags and buying too.
Recently I have sold my Chanel bags with bagista and it was a very amazing and fantastic experience with them. They always reply your queries on the same day. It’s a hassle free and smooth easy process of selling with them. Highly recommend this website for the selling. I always sell my bags with bagista because their price quotes are very reasonable and acceptable. Thank you bagista

24 June 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience purchasing…

I had an amazing experience purchasing my vintage Chanel bag! The customer service was absolutely outstanding — incredibly helpful, friendly, and knowledgeable. Special thanks to Mindy, who went above and beyond to make sure everything was perfect. She answered all my questions with patience and made the whole process smooth and enjoyable. I truly felt taken care of and appreciated as a customer. Highly recommend this place if you’re looking for luxury vintage items with top-tier service!

13 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Bagista

I had a great experience with Bagista – they truly know their handbags! I had a few questions, and Mindy was incredibly helpful and kind throughout the whole process. She gave me honest advice and explained the pros and cons of each bag style in a way that really helped me make the right decision. You can tell they genuinely care about their customers and want you to find the perfect piece. Highly recommend!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Bagista’s impeccable service and product

I had an excellent experience with Bagista. The level of service was outstanding, particularly from Sales Assistant Dominykas, who was exceptionally helpful and professional. Bagista offers a great selection of luxury items, and I recently purchased a Chanel Classic flap. The product quality was exactly as described on their website, which gave me full confidence in my purchase. I highly recommend Bagista for both their service and authenticity.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Mindy was amazing

Spent years looking for the perfect classic flap and found it here at Bagista, Mindy was really knowledgeable about the bag and answered all my questions without needing to look up the details I.e that it was from 1991. Received such a great service and a really beautiful bag. Very happy 😊

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, initially approached via the website and received a prompt response. When I visited the store everyone was welcoming and professional. Highly recommended for selling and purchasing.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Ordering online was easy

Ordering on line was easy… delivery a little slow but the worst part was putting the item description and cost visible on the delivery box! Big chance it could have gone missing!!!!!

22 May 2025
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I couldn't be more satisfied with my Chanel! Communication was absolutely stunning and whole process went extremely well. For sure I'll be back for more :)

26 May 2025

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