Bagoros Performance Reviews 153

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

After I had an accident/slightly with my KTM 1290 super duke, I was pleasantly surprised! Nothing happened on my bike except the bobbin was destroyed and needs to be replaced. I’m thrilled and ha... See more

Rated 2 out of 5 stars

I ordered products during your recent relocation to Asia. Initially was told there would be a 6-week delay but ended up being over 14 weeks from memory with no communication or updates on the webs... See more

Company replied

Rated 5 out of 5 stars

Truly fantastic products! I ordered from Italy and received my order in less than 6 days. Top quality and customer service 💪🏻

Rated 1 out of 5 stars

I ordered crash guards for my Duke 890R after about a week with no shipping confirmation I reached out and was told “we ran out of material”. I figured fine that can happen but why have a 19% sale whe... See more

Company details

  1. Motorbike parts shop

Written by the company

PREMIUM Style & Protection Parts for KTM | Husqvarna | Yamaha | Ducati | Made in EU


Contact info

3.1

Average

TrustScore 3 out of 5

153 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought a license plate bracket for my…

I bought a license plate bracket for my 2026 KTM Duke 990 R three months after its release. The best license plate bracket I've ever had! Perfect quality and finish! Due to Swiss regulations, I simply asked them for larger turn signal spacers. They sent me new parts that are police-approved 😉. The support via email and social media is just fantastic and the staff are incredibly kind ❤️

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Crash Bobbins

After I had an accident/slightly with my KTM 1290 super duke, I was pleasantly surprised! Nothing happened on my bike except the bobbin was destroyed and needs to be replaced.
I’m thrilled and have absolutely confidence after this experience and even better is the service and speed of Bagoros!

Thank you guys!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought the crash bobbins for my 1390…

I bought the crash bobbins for my 1390 duke because i haven't found any that i would like. I have read some bad reviews about customer service so i contacted them before the order. they were super nice and helped me pick the right ones, got them in 3 days! It fit’s great and would definitely buy again.

26 January 2026
Unprompted review
Rated 2 out of 5 stars

Customer Service?

Replying to mails. If atleast you can just acknowledge you are looking into the issue..... but no answer at all? My part has been so said shipped for a week. Yet its either not picked up. Or stuck at DPD. I do not know who to blame. But looking at other reviews and no reply from support. I think its clear who is. Dpd: we are exchanging data internally. Im nothing with that. No proof of shipped. No mail. No support. If dpd is to blame then let us know in the email and look into it. If you keep having issues then bloody change expeditioner. Use DHL. Even myself use DHL daily and they are heaps better than DPD.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Bad fitment, slow shipping.....

I bought a radiator guard, handlebars and crashbungs.

First of all, the 3D printed parts for the radiator guard wasn't even cleaned up, it had gunks of plastic in the holes for the screws, so alot of cleaning up on the 3D printed parts was needed.

Second of all, you should NEVER use 3D prints to mount parts, not at that pricetag atleast. 100 euro. The guard itself is like 40euro at most, so some nice cnc machined parts should be included. So overall a bad experience with the radiator guard.

The handlebar seems nice.

I'm not eager to mount the crash bungs, i fear that it has bad fitment, but shouldnt be as bad as the radiator guard atleast.

Took 18 days for shipping, from an EU country to another EU country - That's unacceptable, really really bad, but i can read in other reviews that people have waited many months, so i guess i should be happy with 18 days....

Will not be ordering from Bagoros performance again, and i will not recommend to others.

Guess you should just focus on your stunt carreer, cus youre not a bussinessman.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

1 month and still waiting

Ordered under a 19% off sale. It has now been a month and after countless of emails, i still havent gotten confirmation on the shipment of the package. The customer-service is hopeless, with endless of promises that it will be shipped. They are blaming it om summer vacation and lack of parts, even though it said «in stock» on the page.
I just hope my parts will get sent, or else i guess i must fight my way for a refund.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM and customer service doesn't exist

It's a scam and customer service is nonexistent. Don't buy anything if you don't want to lose money.

I would like to express my profound dissatisfaction with the service I received regarding an order I placed back in February 2025, for item 72320.

I ordered stickers for my KTM, and the product was present on the date of purchase.
Despite several months having passed since the expected delivery date, the product never arrived. I tried to contact you several times for clarification. After three months, you granted me a refund. It's the end of July, but there's been no sign of the refund.
The communication is terrible; out of ten emails, perhaps one is answered after several days.

I consider this behavior unacceptable and in violation of consumer rights. Therefore, I urge you to refund me.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

I ordered a couple of things around 10 months ago now. The customs gate charged me more than the price of the product so I have returned it to sender but the money didn’t get send back to me. They didn’t reply to my emails. Overall I’m not pleased, wouldn’t recommend.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

I ordered crash guards for my Duke 890R after about a week with no shipping confirmation I reached out and was told “we ran out of material”. I figured fine that can happen but why have a 19% sale when you have no product to sell I waited another week till I messaged back only to be told my order will be shipped within 14 days. So far I am very disappointed and would most likely not buy again because there are many brand which make this product and would have gotten it out sooner. I emailed them again today to see if there’s any update but I haven’t gotten a response yet (it’s now end of day)

17 June 2025
Unprompted review
Rated 1 out of 5 stars

It's a SCAM!!! Very difficult to communicate and minimum 30 up to 60 days until delivery

It's a SCAM!!!
I ordered and pay in 28.04.2025 on their site, for my 2024 KTM1390 SDR Evo- crash bar & radiator protection, but ….until now …nothing !!!!🙁😔
I tried to reach you guys in all ways…still nothing … 4 days ago they answer me
"BP's little helper (Bagoros Performance)

May 15, 2025, 11:56 GMT+2

Dear Silviu

Your parcel has already been dispatched but there was a problem at DPD.
We will try to resolve this with the delivery service as soon as possible.
customer service
Bagoros Performance"
I tried also on messenger, same sh*t....NO ANSWER

So ...nothing
Total silence and no communication !!!

UPDATE : After I search on internet about a contact number(phone/mobile) I succeeded to get in contact with someone from Bagoros business. Short story : first I explain ,get answers that were contradictory, in the end i succeeded to receive in 29 may (after 1 month) the crash bobbins and a grip tank free of charge (as an gift to apologize for the whole mess) remaining to be patient and wait for the rest of my original order ( the radiator protection). This part, paid in 28.04.2025, I receive it exactly on my birthday :) 19.06.2025 (with an thermos mug - as an gift)
Overall, I think the customer, logistic and purchasing departments, must improve much muuuuch more their input, in order to achieve minimum expectations of the customers!!!
Also to put an advisement when you try to buy, to set an time expectations from the start, before you want to pay!!!

20 May 2025
Unprompted review
Rated 2 out of 5 stars

If anything happens to your 2023 1290…

If anything happens to your 2023 1290 superduke inferno stickerset maybe some damage and you like to buy a new set to complete it again ,, sory dont bother bagoros does not sell the inferno stickerset anymore so you have to remove all from your bike !

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Shipped item back but no refund

Shipped item back but no refund. Never ever gonna buy something again. Thanks for nothing

13 January 2025
Bagoros Performance logo

Reply from Bagoros Performance

Dear Markus,

We sincerely apologize for the delay in processing your refund. We understand your frustration and regret the inconvenience caused. The refund has been manually processed again, and we assure you that the funds will be returned.
Best regards.

Rated 5 out of 5 stars

Handlebars

Ordered handlebars for my ktm superduke from Bagoros Performance. Very happy with my purchase, the Bagoros bars are a far better shape than the stock bars, far comfier than stock. They are slightly wider than the stock bars also. Even pushing the bike around the garage seems easier now. They have a nice glossy finish which didn't get scratched up at all when fitting all the controls. Would highly recommend.

6 January 2025
Bagoros Performance logo

Reply from Bagoros Performance

Dear John,

Thank you for your great feedback! We're happy to hear you're loving the handlebars and finding them more comfortable and practical than stock. Enjoy the ride, and we appreciate your recommendation!

Best regards!

Rated 1 out of 5 stars

Bought from them multiple times

Bought from them multiple times because they have good quality parts. The big downside with this company is communication. First time waited a about 4 months for my shipment to arrive. Always got another answer about my shipping date. This year i canceled an order and asked for a refund. Always got an email back the refund would be done the next week. Many many weeks and emails later i didnt got a refund. Opend a controversy on PayPall. Even there they didn't respond to me. Paypall refunded me since Bagoros did not respond at all. Don't trust this company anymore. Buy there parts from another webshop where they have the parts in stock. Just not from them directly...

3 March 2025
Unprompted review
Bagoros Performance logo

Reply from Bagoros Performance

Dear Matthias

Thank you for your honest feedback. We truly regret the experience you’ve had and understand how frustrating the delays and lack of communication must have been. Last year’s supply issues brought unexpected challenges, but we’re happy to share that we now have our own production facility and full control over production — which has already made a big difference in availability and service.

That said, your experience with the refund process was unacceptable, and we sincerely apologize. We’re working hard to improve our customer service and ensure situations like this don’t happen again.

We appreciate your past support and hope we can rebuild your trust in the future.

Best regards,

Rated 5 out of 5 stars

1290 Superduke crash protection

Excellent product will definitely use again

6 December 2024
Bagoros Performance logo

Reply from Bagoros Performance

Thank you Paul.

You are welcome to upgrade your Beast with another Bagoros Performance Premium product :)

Rated 5 out of 5 stars

Amazing product

Amazing product, I think only the delivery period they would need to work on and I know they will definitely improve.

6 December 2024
Bagoros Performance logo

Reply from Bagoros Performance

Dear Cajetan
Thank you for your reply and for the great comment on the quality of the products.
Best regards!

Rated 5 out of 5 stars

All good

All good parts

3 December 2024
Bagoros Performance logo

Reply from Bagoros Performance

Dear Hendrik

That's great to hear.
Enjoy and best regards.

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