Bake Me Up Reviews 205

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A fantastic business. Great communication. I purchased online directly from company as there aren’t any local distributors yet. Cakes arrived within 2 days (fantastic for non metro delivery area). Del... See more

Rated 5 out of 5 stars

Fantastic! I never knew about Bake Me Up until it popped up in my fb feed. Ordered the 7 inch Caramel (decorated with Coffee Buttercream and Walnuts) and White Choc (raspberry butter cream filling and... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Super easy to order, fast delivery and the cakes were packaged so well, they were the best tasting cakes I have ever eaten. So many compliments! Perfect shape and size and super moist! Pe... See more

Rated 5 out of 5 stars

If I could give more stars I would! My cakes were delivered so quickly, I had choc mud and caramel mud. They were packaged securely and were in perfect condition. So, of course we couldn't resist open... See more

Company details

  1. Cake shop

Information provided by various external sources

Decadent cakes delivered to your door, ready to decorate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Rated 5 out of 5 stars

Amazing service!

Amazing service!
Thanks so much again for all your help!

8 June 2021
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Reply from Bake Me Up

Hi Tiffany,

Thanks so much for your review and feedback! It is our pleasure to help you Bake Less and Live More!

Regards,

Paul Wanis
Bake Me Up

Rated 5 out of 5 stars
Bake Me Up logo

Reply from Bake Me Up

Hi Sara,

Thanks for your review and feedback! We are so happy that we were able to help you Bake Less and Live More!

Regards,

Paul Wanis
Bake Me Up

Rated 5 out of 5 stars

Best mud cake hands down!

Best mud cake hands down!! Ordered all three flavours and made a three tiered cake! The compliments were endless and everyone mentioned how amazingly moist and tasty the cakes were. A must buy for any time poor person and a great baseline for any inspired cake maker! Will definitely be ordering all my cakes from Bake Me Up! Thank you guys!!!

26 May 2021
Rated 5 out of 5 stars

Amazing!! Dont hesitate

Highly recommend! The taste, quality and service was above and beyond expectation. I purchased 3 by 8" and made a stunning naked cake. It looked impressive. You can too. Takes the hard work out!

25 May 2021
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Reply from Bake Me Up

Thanks Cathy for your review. The entire reason we exist is to take on the hard work for you! We are so happy to hear that the cakes performed as expected and you're right, you're cake was stunning! Thanks for the photos. We can't wait to serve you again!
Regards,
Paul - Bake Me Up

Rated 5 out of 5 stars

So happy with my recent purchase,

So happy with my recent purchase,
Delivery was really quick!
Lovely cakes.
Thank you! 🙂

13 January 2021
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Reply from Bake Me Up

It always brightens our day to get a happy review like this! Thank you Leah, for finding us, trusting us and for taking the time to leave this lovely feedback. You are very much appreciated 🥰
-Charlie and Team Bake Me Up

Rated 5 out of 5 stars

Love the fact you bake my hubby's …

Love the fact you bake my hubby's birthday cake. Yummy.

10 January 2021
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Reply from Bake Me Up

..and we love this feedback! Thank you Sue. We are so happy to bake for you and your hubby :)
Here's wishing you a very yummy 2021. Thanks again for taking the time to leave us this lovely review.

Rated 5 out of 5 stars

Perfect Cake

Amazing customer service. My queries were answered immediately before purchasing the perfectly delicious cake! Delivery the next day! Thanks so much!

28 November 2020
Rated 4 out of 5 stars

Great cakes for decorating

Great cakes. Moist and flavourful with an easy to decorate height. The 11” wasn’t quite to size; whereas the 9” was perfect.

24 November 2020
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Reply from Bake Me Up

Hello Toni, thank you so much for this wonderful feedback and for letting us know one of your cakes was not to size. I am so sorry that your 11" was anything less than perfect. This will not do, and so I will be in touch to arrange a refund and replacement 11" for you. Our unreserved apologies again.
Warm regards 💙 Charlie and the Bake Me Up team.

Rated 5 out of 5 stars

I would just like to say how fantastic…

I would just like to say how fantastic and helpful you guys were to me and the cakes were absolutely delicious. Charlie went out of her way to help me . Your company goes way beyond doing there job kind regards Glenda Clark PS I would recommend you’s to anyone

22 November 2020
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Reply from Bake Me Up

Hello Glenda, you have been such a delight to serve and we are honestly lucky to have customers like you. We certainly appreciate your kind words and your support of our business. Thank you so so much for this amazing review. Congratulations on the gorgeous wedding cake you created, we were beaming with pride when we saw the photos! Thanks again, we look forward to serving you again in the future.
💙Charlie & the Bake Me Up team

Rated 5 out of 5 stars

5 Star Product Great taste Exceptional Customer service

Congratulations to Paul and the team at Bake Me up
For not only a great 5 star product but a great tasting product and
for offering five star customer services not only did they they go above and beyond with their service to my recent enquiry regarding my order the quick response and can help attitude was of the highest quality of service was truly appreciated. With out their high quality product and quick turnaround I wouldn't be able to do what I love at the moment due to a severe injury which highly restricts me. To be able to still instruct my helper using your high quality product helps me keep some form of sanity and use my creativity side has been a great help in such a very trying and stressful 7mths so I can't thank Paul and his team enough for the great service from him and his team.
Keep up the great work truly exceptional service
Maxine

16 November 2020
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Reply from Bake Me Up

Genuinely Maxine, your testimony warms our hearts! We couldn't be more proud to serve you and to provide any form of support to your artistic pursuits! Thank you for your ongoing support and loyalty and for sharing your positive experience and your personal story with us. We look forward to receiving updates on your recovery and hope each day is getting better for you.
With warm wishes and 💙 from Paul & Charlie

Rated 5 out of 5 stars

Great cakes all arrived in one piece…

Great cakes all arrived in one piece and packed super well. All tasted great and very moist the smell as soon as you open the cakes are amazing!

9 November 2020
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Reply from Bake Me Up

Thank you so much Jessica! You've made our day by leaving this review!!! So happy that you were satisfied with your purchase and we sincerely appreciate you taking the time to leave this lovely feedback. Hurry back soon! We are so lucky to have customers like you 😊
💙The Bake me up Team

Rated 5 out of 5 stars

Excellent cake

Excellent cake! Tried the caramel one this time and it went down really well. Only regret is that we weren't allowed to invite more people over to share it.

5 November 2020
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Reply from Bake Me Up

Hi Julian, thank you for returning to us to try more flavours! So glad you enjoyed our unique caramel mud! COVID restrictions definitely mean LOTS of leftovers for you, hehe. Thanks again for being a loyal customer and for taking the time to leave us this much appreciated feedback.
Fingers crossed we can have a few more people around to share cake with soon 🤞
Sweet regards,
💙 Charlie and the Bake Me Up team.

Rated 5 out of 5 stars

Would always give these guys 10 stars

Would always give these guys 10 stars! Paul always goes above and beyond and no issue or request is ever out of the question.

Cakes are DELIOCIOUS too!!

31 October 2020
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Reply from Bake Me Up

Hi Michelle, thank you for such high praise and recognition! We all care very much about doing our best to meet our customers needs and so we can't tell you how much it means to us to receive feedback like this. Your reviews are very much appreciated and we feel grateful to have awesome customers like you shopping with us!! Again, thank you, thank you THANK YOU!! 😁
💙Paul & the Bake Me Up team.

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