Bake Me Up Reviews 205

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A fantastic business. Great communication. I purchased online directly from company as there aren’t any local distributors yet. Cakes arrived within 2 days (fantastic for non metro delivery area). Del... See more

Rated 5 out of 5 stars

Fantastic! I never knew about Bake Me Up until it popped up in my fb feed. Ordered the 7 inch Caramel (decorated with Coffee Buttercream and Walnuts) and White Choc (raspberry butter cream filling and... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Super easy to order, fast delivery and the cakes were packaged so well, they were the best tasting cakes I have ever eaten. So many compliments! Perfect shape and size and super moist! Pe... See more

Rated 5 out of 5 stars

If I could give more stars I would! My cakes were delivered so quickly, I had choc mud and caramel mud. They were packaged securely and were in perfect condition. So, of course we couldn't resist open... See more

Company details

  1. Cake shop

Information provided by various external sources

Decadent cakes delivered to your door, ready to decorate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful cake

Beautiful cake. I made a peanut butter filling for the cake and every one loved it. Such a beautiful moist cake without being to rich or dense. I have bought several cakes now and will continue to. Excellent customer service. Great work. Keep it up.

26 October 2020
Bake Me Up logo

Reply from Bake Me Up

Nicole, you're a lady after my own heart, PEANUT BUTTER filling !! Yes please, would you be willing to share your recipe with me ? 😁 Thank you so much for your encouragement and recognition. You always take the time to leave a review and it really does make a massive difference to a small business like us so we can't thank you enough for your support. We are excited to receive your next order and please reach out to us if there is anything at all we can do to help you in the meantime! xox
💙Charlie & the Bake Me Up team

Rated 5 out of 5 stars

yummy cake

yummy cake, great service, Very fast

16 October 2020
Bake Me Up logo

Reply from Bake Me Up

Thank you so much Lyndsey! When you're happy , we're happy 😁😁😁
💙The Bake Me Up team

Rated 5 out of 5 stars

Fantastic

Fantastic! Delicious & excellent customer service!

4 October 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Hi Melissa, we are always excited to receive your orders and also appreciate that you always take the time to leave us some kind words. Thank you for your ongoing support and feedback we look forward to serving you again🥰
💙 Charlie and the team at Bake Me Up

Rated 5 out of 5 stars

Always a pleasure to order and receive…

Always a pleasure to order and receive well packaged cakes from Bake Me Up. The caramel mud cake is a firm favourite.

26 September 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Thanks Sarah! We sometimes refer to our Caramel mud as our "Sleeping Giant" because it's our most overlooked flavour but quickly becomes a favourite once it has been tasted! What is your favourite frosting to use with the caramel mud? I've been told it is quite divine with a biscoff / Speculaas buttercream and filling! Thanks again for leaving us a review and we look forward to hearing from you again :)
💙Charlie & the Bake Me Up team.

Rated 5 out of 5 stars

Such a convenient and quick delivery.

Such a convenient and quick delivery.
Beautiful presentation and well received without any breakages.

Can’t wait to order again.

Can I just ask what the minimum quantity Oder is for a wholesale account?

Kind Regards
Rebecca

21 September 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Hi Bec,
Although we have communicated outside of Trustpilot regarding wholesale I just wanted to reply here also to thank you for all the praise you gave us in your review. It is very much appreciated! 💙💙 THANK YOU.
💙Charlie & the Bake Me Up team.

Rated 5 out of 5 stars

Friendly, Speedy Service

Thanks so much to Charlie for the BEST customer service around! I was in a pickle with a last minute order and Charlie fast tracked everything so I could get my work done and delivered on time.

20 August 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Sarah, it was my absolute pleasure and this may sound cheesy... but we are lucky to have the BEST customers like you who appreciate what we do and take the time to share their experience with others to help them make confident choices and help Bake Me Up grow ❤ The faster we grow the sooner we can develop new awesome flavours and invest in equipment to expand our range and services! Thank you so much for supporting us with a review today, it means more than you know. We look forward to serving you again in the future and invite you to share your creations with us on FB and IG with the hashtag #bakemeupaus
💙 Charlie

Rated 5 out of 5 stars

Amazing Cakes

The cakes arrived beautifully packaged and in perfect condition. The instructions for storage were clear and easy to understand. The cakes were easy to ice. It took all the pain out of decorating. But the best part was the quality of the product. The cakes stay moist and they taste delicious.

24 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Karen, it is so heartening to receive a review like this, thank you so much for taking the time out of your day to share your experience with us! It really made our day, and we're stoked that our cakes took all the pain out of decorating for you 😍 We absolutely love to hear that, Thank You again for all these compliments! P.S. Do you use instagram? It's just that we are currently running a giveaway for a $100 gift card to spend with us online and all you have to do is post a photo relating to Bake Me Up and tag it with #LoveBakeMeUp 😊 Didn't want you to miss out on a chance!
💙 The Bake Me Up Team

Rated 5 out of 5 stars

I will never bake my own cakes again!

Now that I’ve discovered you guys, I will never bake another birthday cake again!
Flat top. Dairy free. The longest ever shelf life. Dense. Moist. The chocolate cake is sooo chocolatey.
I used the chocolate cake to make my niece’s birthday cake and I had so many positive comments from parents about the moisture and flavour.
This was the least stressed I have ever been preparing a birthday cake 😂 thanks guys xx

14 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Tess, we are blown away by your review and extremely pleased you feel this way. You've just described the very experience that we set out to create when we started Bake Me Up almost a year ago now! Thank you so much for sharing this with us!
💙The Bake Me Up Team

Rated 5 out of 5 stars

customer service was lovely and cake…

customer service was lovely and cake was delicious! it was paid for early yet shipped to match the date it was required for to avoid refreezing. I'm enjoying some right now with a cuppa as a type this :) will certainly be back again for the next birthday. I'm a busy working single mum so i like to decorate pre-made cakes for my kids. before i found bake me up i used to use coles cakes but they are so small and taste ordinary. These cakes are an amazing size and depth so they give a real wow factor at parties. so happy i found you guys!

11 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Amy, fate has brought us together and we couldn't be happier! What an oustanding review, Thank you for sharing your experience in such vivid detail, here at Bake Me Up we love a good cuppa with our cake too 💙! It is so nice to hear someone acknowledge how ordinary coles mudcake is. We would never disparage the iconic coles/woolies mudcakes as it has it's place and it would be like comparing oranges to apples. ( So it's fantastic that you said it for us Hehe.) But you get what you pay for! Amazing cake isn't cheap and cheap cake isn't amazing 😂 Bake Me Up will never produce cheap cakes! Thanks again Amy, we look forward to serving you again in the future.
💙The Bake Me Up Team

Rated 5 out of 5 stars

Brilliant customer service and great…

Brilliant customer service and great yummy cakes!

10 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Aw Thanks so much Mumma! Part of my job is to taste test all of our batches..... so I am constantly eating it and I still love it! I don't think I could ever get bored of our mudcake. 💙💙💙💙🥰
-Charlie & The Bake Me Up Team

Rated 5 out of 5 stars

Brilliant

Brilliant! Customer service was fantastic, a pleasure to deal with. The delivery was fast. And the cake was perfect for decorating & sooooooooooo delicious!

4 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

What a glowing review Melissa, Thank you so much for taking the time to share your happiness and brighten our day 😁 So glad you enjoyed the experience 🎂
💙The Bake Me Up Team

Rated 5 out of 5 stars

Chocolate cake

Moist and delicious cake. Great size, wasn't expecting it to be so high. Highly recommend.

3 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Hehe, "Highly" no pun intended? Thank you for the recommendation and for leaving us a lovely review Viola, we're really glad you were impressed! 😍
💙The Bake Me Up Team

Rated 5 out of 5 stars

Very yummy cake

3 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Thank you and welcome to the Bake Me Up Family, Kristine! ^_^ We totally agree with you <3
💙The Bake Me Up Team

Rated 5 out of 5 stars

Bake Me Up Cakes are amazing

Bake Me Up Cakes are amazing. I ordered a white and dark chocolate mud cake and they were both so moist and delicious. Paul Wanis went out of his way to provide me with reasonable postage costs to West Australia and the cakes were dispatched straight away. I certainly would order from them again. I would have no hesitation in recommending Bake Me Up to anyone who wants a delicious mud cake.

3 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Thank you so much for taking the time to leave us a positive review and for all your lovely compliments, Paul Wanis is actually the founder of Bake Me Up and it's thanks to him that we have such a culture of care and passion here! ^_^ We look forward to serving you again!
💙The Bake Me Up Team

Rated 5 out of 5 stars

Delicious

Delicious, everyone loved the cake

2 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

Yay Samantha, that's fantastic to hear! Thank you so much for letting us know 💙
💙The Bake Me Up Team

Rated 5 out of 5 stars

fabulous service

fabulous service
sent my cakes in time for the birthday, holding them in their location after I had ordered

2 June 2020
Unprompted review
Bake Me Up logo

Reply from Bake Me Up

We hope the birthday celebrations went splendidly! We are always happy to accommodate and help where possible ^_^ Thank you very much for the fabulous review CR !
💙The Bake Me Up Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look