Baldwin Jewellery Reviews 

85
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have just had a wedding ring resized absolutely perfect and polished to a high standard which made it look brand new, thoroughly recommend.

Company replied

Rated 5 out of 5 stars

It was my husband’s grandson’s 21st birthday, and we decided it was the perfect moment to pass on a family heirloom. I had given his granddaughter my own engagement ring for her eighteenth, so it fe... See more

Company replied

Rated 5 out of 5 stars

Having lost a stone from my engagement ring we chose Baldwin Jewellery having bought gorgeous Pearl and diamond earrings there last year They were so helpful- getting a selection of stones for me to c... See more

Rated 5 out of 5 stars

I visited Baldwin Jewellery recently and purchased a birthday present for myself. There are lots of beautiful, unique, hand crafted pieces to choose from, literally spoilt for choice. Everyone w... See more

Company details

  1. Jeweller
  2. Jewellery Valuer
  3. Jewellery Designer
  4. Jewellery manufacturer
  5. Jewellery Repair Service
  6. Jewellery shop

Information provided by various external sources

Baldwin Jewellery is an expert in their field, a modern day jewellers that encompasses traditional values. They strive to offer their customers the best value and service they can, using their extensive knowledge and experience in the industry. This is what makes them special and sets them apart from most run of the mill high street jewellers. The business has two Facets. A wonderful sense of the traditional that’s no better represented than by John Baldwin himself, offering an extensive collection of fine, high end diamond and gold jewellery, lovingly hand crafted using traditional jewellery skills and services. They also offer a contemporary side that showpieces the latest designs and trends created by the premier brands and designers of the jewellery world that John’s son James personally oversees, while also designing and crafting his very own, bespoke ranges. “When you walk through our door, we become part of a special moment for you. Whether you're buying something to mark a significant occasion, or entrusting us to restore a treasured item, we are passionate about providing the excellent customer service you deserve.”


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into to buy an engagement ring

Went into to buy an engagement ring, John and the team were superb!!! really helpful and friendly and made the moment special and something to remember. Am going back to get the wedding rings. Ring was handmade and superb quality.

14 April 2022
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you for the kind review, we are delighted you had such a positive experience with us at Baldwin Jewellery!

Rated 5 out of 5 stars

The most perfect wedding rings

Jamie Baldwin has hand designed my wedding ring and we couldn’t be more happier, They look so perfect ! Jamie has done exactly what we wanted and more, Simon and my self are so happy with all the detail Jamie has done to make them perfect for us! Every time we went into Baldwin’s the team is always so friendly and welcoming thank you for making it so special for us.

7 March 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you so much for the kind review, we are so delighted that you've had such a positive experience with us!

Rated 5 out of 5 stars

Excellent service a real jeweller.

Excellent service, a proper jeweller. If you are selling gold or precious metal you will get a better service here than anywhere that I tried in Plymouth. They take their time and examine the item and give you a realistic price.
Highly recommend.

3 March 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you for the kind review Mike :)

Rated 5 out of 5 stars

Could not be happier!

Absolutely fantastic service from initial discussion through the design process to my stunning, finished engagement ring, custom designed by James to incorporate stones from my grandma's engagement ring. Couldn't be happier & will definitely be visiting Baldwins for wedding rings.

3 March 2022
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you so much for the great review, Jennifer! We look forward to seeing you again for your wedding rings :)

Rated 5 out of 5 stars

Baldwin Jewellery is outstanding!

We always receive friendly and professional, personal service when we enter Baldwin Jewellery. The design work for my wedding ring, using the diamonds and sapphire of two of my precious rings that had great sentimental value to me, was exceptional. I absolutely love my wedding ring and thank you for your outstanding and beautiful design.
Also, the friendly approach of both Mr Senior and Mr Junior Baldwin made us feel so welcome. I give you 100%!

3 March 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you so much for the kind review, we're so delighted you love the wedding ring we designed for you and had such a great experience with us :)

Rated 5 out of 5 stars

First class service as expected

First class service as expected. Friendly staff great honest service and recommendations very experienced too.

2 March 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you for the kind review, Barrie :)

Rated 5 out of 5 stars

Really friendly and professional…

Really friendly and professional people. Extremely helpful with a first class service and fabulous workmanship. Can you tell I was really pleased??

2 March 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you so much for the kind review, Patricia! We're so delighted with how pleased you are with the service you've received :)

Rated 5 out of 5 stars

Baldwins- beautiful jewelry and repairs❤️

Baldwin’s is a beautiful jewelry store with an incredible selection in rings, earrings at a decent price range.
I’m currently saving up for a stunning peridot ring they have.
Their service and repair are excellent. Andy is incredibly helpful, as are all the staff there. Definitely worth a visit when you are in Tavistock, if you’re a local who needs something repaired.
Debra

2 March 2022
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you so much for the review, Debra! We hope to see you soon for your peridot ring :)

Rated 5 out of 5 stars

Professional and friendly service.

I wanted a bespoke made ring for my 40th birthday. I approached James Baldwin to do this for me as he had made my Mum a ring a few years ago and she recommended him to me. James involved me fully throughout the process and was always prompt with replying to my emails. He designed and made me a beautiful platinum, opal and diamond ring that I shall treasure forever. I couldn’t recommend Baldwin’s friendly and professional service highly enough.

26 February 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you for your thoughtful review, we are delighted that you're so happy with your new ring and had such a positive experience with us!

Rated 5 out of 5 stars

Brilliant and friendly service and beautiful jewellery. …

I visited this jewellers today and found exactly what I was looking for. The staff were helpful and friendly and couldn't do enough to help me. The item I chose had to be shortened and this was done in an hour. I am delighted by the service I received and will definitely be going back to this fantastic shop

17 January 2022
Unprompted review
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Reply from Baldwin Jewellery

Thank you for the kind review Ann, we are so delighted you had a great experience at Baldwin Jewellery :)

Rated 5 out of 5 stars

Fantastic sensitive affordable service

Fantastic sensitive service, great value. End result a beautiful bespoke ring made with sympathetic design using treasured stones, love it ! very highly recommended

21 December 2021
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you for the kind review, Pauline. We are so delighted that you are happy with your bespoke ring.

Rated 5 out of 5 stars

Buying a diamond ring is really not…

Buying a diamond ring is really not something you do every day and John and the team made the whole experience happy and special. Sage and informed advice alongside some charm meant that yesterday we picked up the most beautiful eternity ring that had been made especially for me. It makes me grin from ear to ear every time I see it sparkling and twinkling on my finger. Thank you!

10 October 2021
Unprompted review
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Reply from Baldwin Jewellery

Thank you Gail for the kind review, we are so delighted that you had such a positive experience and love your new eternity ring! Hope to see you again soon!

Rated 5 out of 5 stars

Excellent in every way!

At the end of December, my fiancé and I asked John and Jamie to complete a very special commission for us- to redesign a beautiful ring my mum had left to me and make it into my engagement ring! Despite Lockdown, they have not only managed to design and make my stunning and extremely sentimental engagement ring but also a wedding ring to complement it in time for our wedding next month!
We are delighted with the service we received and their commitment to achieving the result we desired.

24 April 2021
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you so much for the kind words and for taking the time to write us this lovely review! We were so happy to help you create this sentimental ring and the complimenting wedding band and were so excited with how it all came together! We hope to see you again soon :)

Rated 5 out of 5 stars

Incredible service

Amazing service even with all restrictions and obstacles in the way. John helped us find us an amazing engagement ring for my (fussy😬) fiancée. Can’t recommend enough. Many many thanks again.

27 January 2021
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

We are so delighted that you had such a positive experience at Baldwin Jewellery and thank you for taking the time to write us this lovely review! We hope you have a lovely wedding day :)

Rated 5 out of 5 stars

After recently getting engaged

After recently getting engaged only few days ago we needed to get my engagement ring resized. Sounds like a simple task. The ring had detailing around the band and two jewelers in Plymouth refused to touch it. The ring itself was from America meaning I could be without for months if we decided to send it back. After a recommendation we decided to try Baldwin jewellery. They were nothing but friendly and very helpful. They even resized within the hour as they fully understood that I would want to wear the ring over the Christmas period and with the potential looming lockdown . We left the shop very happy. You couldn't tell that it ever had work done on it and was sparkling more than the day I received it. I would hand on my heart recommend. Thank you so much.

23 December 2020
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you so much for the kind words, Tabitha-Nia, and for taking the time to write us this lovely review! We are delighted that you are so happy with your ring repair and hope to see you again soon :)

Rated 5 out of 5 stars

Engagement Ring

Thank you Jamie and John for helping me design my fiancée’s engagement ring. Despite not living anywhere near Devon and not being able to get into the shop, they guided me through the design process from beginning to end all via telephone and email.

If you are looking for a stress free simple process these are your guys, I cannot recommend Baldwin Jewellery and their professional 5 star service enough.

2 August 2020
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Hello Adam, many thanks for taking the time to write such a lovely review. We're delighted to have been of assistance during such an important moment. Huge congratulations to you both, best wishes, Kate.

Rated 5 out of 5 stars

First class service

Friendly staff and very pleased with the repair of my wedding ring.

16 July 2020
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Hello Michael, many thanks for your lovely review. We're delighted to hear you're pleased with your repair. See you again soon! Best wishes, Kate

Rated 5 out of 5 stars

Engagement ring

The service was faultless, jamie took time to make sure the engagement ring was exactly how I wanted it.
When the ring arrived it was more than I could have wished for.
The craftsmanship which went into making the ring is outstanding and the diamond Jamie sourced is perfect.
I have been recommending Baldwin’s to family and friends and I will not be going anywhere else for jewellery in the future.

19 February 2020
Unprompted review
Baldwin Jewellery logo

Reply from Baldwin Jewellery

Thank you so much for your lovely review Joseph, it means the world to us all here and really makes a difference. Jamie will be thrilled to see this. Best wishes, Kate.

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