was really disappointed with this tanning solution. The color came out uneven and patchy, especially around my wrists and ankles, no matter how carefully I applied it. It also had a strong, unpleasa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a purchase a week ago. In their email it states they ship within 1-2 business days. I have sent them 2 emails asking for an update. Nothing. I have send messages on social media, nothing. Very... See more
Obsessed is an understatement! Bali Body is my go-to for all things tanning. Particular shout out goes to Gradual Tan which leaves my skin looking very naturally bronzed and doesn't smell. A very... See more
Absolutely love the Clear Self Tanning Gel! It goes on so easily with no mess, blends beautifully, and leaves such a natural, even colour. The finish looks fresh and flawless every time. Definitely my... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never received package and they don't seem to care
Well I placed my order two months ago, on dec 25th 2020 and I didin't receive it. Tracking number stop working more than a month ago. I wrote several times to their email address, DM in Instagram and through the form on their website. They only answer the public messages on their grid but in reality they don't give any real solution. I sent them my email and my address details and they stop replying. At this point I just feel they stole my money.
Selling old products
Ordered 3 different products - arrived on time BUT one of them expiring in less than 1,5 months, others in 2 months and the rest has no expiration date AT ALL and when I opened those without date - well, they definitely does not smell fresh, smells like an old oil with shimmer. I paid 60+ EUR and couldn't be more disappointed. Never had I purchased products with such short expiration date so clearly they are just sending out their old stock plus they are giving expired products as a free gift!
There is absolutely no customer service as they have not been replying to e-mails OR Facebook messages. 0 communication. Whatever good reviews you can see online or on youtube - they are clearly paid!
Bali Body is just a great example of BAD BUSINESS.
Bought a set 24 dec over a month ago…
Bought a set 24 dec over a month ago sometimes replies to emails then said it got lost in transit asked me about my address if it was correct told them it was and I am now still waiting for a reply over a week now I will never buy from bali body ever again clearly scamming us all as I keep reading these bad reviews and the same thing is happening to us all
Purchased a set of Bali Body face water…
Purchased a set of Bali Body face water moose and mit.
At first it smells good but then it smells terrible for next few days even after shower. The main problem is that it has orange color and that was the most I was afraid of! I paid 80 plus shipping dollars and it’s so not worth it!
It reminds of cheap self tanning cream you can buy at the drug mart!
They don’t ship anything’s
Looked like an orange ompa lumpa
This was quite expensive cost more than Bondi sands and uberstay was expecting more after reading great reviews. It turned orange and patchy on me despite being very careful . I have done many self tans and this was the worst the only good thing was the smell was pleasant as it develops but will never buy again wish I could get my money back!
Avoid - there are better options!
I’m a veteran fake tan user - having switched between Le Tan, St Tropez, Mine Tan, Bondi Sands and now Bali Body. I was so excited to try the Bali Body self tanning foam, but was so disappointed. It has a very red tint to it, and I think on most skin tones this would appear somewhat orange - as it did on me. It also fades terribly. Sticks like glue on some areas and disappears quickly on others. Definitely a miss!
I’ve just received my second purchase…
I’ve just received my second purchase and I’m really disappointed. I ordered a tan, mitt and an oil and today my parcel arrived without the oil. I understand mistakes are made but it’s not like we are back in lockdown again. I’ve contacted customer services asking where the missing item is and for them to send it seeing as I’ve paid for it. Things like this thoroughly put me off re-purchasing. I’ll probs use Coco & Eve next time. Shame
Loved my dark mouse tanner at first but…
Loved my dark mouse tanner at first but then it turned green!I shook it and used it after I saw the brown color come back and it burnt my skin off !
Do NOT buy. Terrible
I bought a bottle of the self tanning mouse but the packaging was defective and it would not pump out mousse, instead it would come out as a liquid. When i tried to shake the bottle, the product leaked everywhere and I lost a good amount of it in doing so. I emailed their customer service and they said they would send me a replacement but it never arrived. That was early June and it is now July. Terrible customer service. Will not be buying products from them again.
DO NOT ORDER FORM BALI BODY
Horrible. Do not ORDER FROM BALI BODY !! Its a scam. I placed my order on 27th May 2020. They stated it would take 20 days, the tracking wouldn't update as of 5th June. I emailed, they said it got 'lost'. I demanded a refund and they said its not their fault that it got lost. Yes it is your fault, I pay for a product and you must be sure that it is delivered as that is your service. I just paid 40 pounds for 2 tanning oils! This is a joke!
DO NOT ORDER FROM BALI BODY
Scam !!!!!
Do not order from this website I placed my original order on 10th may this didn’t arrive and they supposedly sent out another one which was meant to be sent tracked delivery but was sent with no tracking link. Now they are not responding to emails or asking my if there’s something wrong with my address this is clearly a scam and a badly run business do not shop here.
Absolutely love this tanner!!! - highly recommend
Absolutely love this tanner, I purchased the Ultra Dark and I live in the UK so it takes around 2 weeks for it to deliver however it’s worth it, it applies smoothly, it does appear really dark at first but once washed off it leaves a beautiful natural bronze tan - no streaks or orange appearance, many people asked me if it was a real tan and how jealous they were ! I highly recommend this product and I am going to continue to purchase it
Body oil comes half full
Received the body oil and the product was half full... complete disappointment and rip off for £18...slow customer service too
Bad service and slow shipping
I was excited to try this product but I never received it. Left them a comment on Instagram saying I really wanted to try this, but I ordered it almost 2 months ago and it never came. Multiple others replied saying they never got any product in the mail either, before Bali Body deleted my comment. I keep getting the same copied and pasted email every few weeks from them saying It’s on the way while completely ignoring my request to cancel the order and return my money. Very poor costumer service, and don’t expect your package anytime soon. You will not be refunded you will be ignored.
Although Bali Body fake tan does…
Although Bali Body fake tan does contain some natural ingredients, I have found many of fragrances listed on the bottle are irritants to the skin. I noticed it definitely dried my skin considerably, may be beneficial to use a thick moisture after washing off xx
I'd love to review my product but it…
I'd love to review my product but it never got to me. It's been almost 2 months since I've ordered and there's zero updates on my shipping. Luckily, my customer service rep Gemma is actually really sweet and seems helpful. I asked for a complete refund because I find it utterly ridiculous I've had to wait over 2 months for a package. Hopefully she can help. I'll never order from Bali Body again.
Bali Body dark tan and medium BB cream
I just received and tried Bali Body for the first time, the presentation and packaging is just adorable and very sleek. The tan itself looks much better after the second wash (just personal preference) but it is super natural and long lasting. I also have eczema so I must be careful with products, Bali Body did not agitate my skin at all which was very impressive! I also purchased the BB cream in medium, this product I also loved I just wish the bottle was bigger for the price, I also would go a shade darker as it’s quite light in shading but I love the way my skin looks with it on. We’ll done Bali Body, I will be ordering again.☺️
Good products. Arrived quickly
Love this brand. I've used pretty much every self tan out there and this range is definitely the easiest to use and most natural looking. Plus the smell is so good! not that strong coconutty scent. Shipping was quick even through COVID-19 delays. Customer service were helpful when I emailed them about my parcel and then it arrived the next day! Overall very happy with Bali Body
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








