Balloon Monkey Reviews 

My daughter loves balloons for her birthday so I wanted to make her 18th a little more special. I chose the photo upload & put her face on a balloon! The ordering process was easy. I was able to choose a delivery date on which it arrived with no issues. A lovely surprise for my daughter & well over a week later it is still inflated & floating! Will definitely use again!

I ordered some 21 balloons for my daughters birthday ( first time ordering) the process was very easy.
I had a query and was soon emailed back
Balloons arrived fully inflated, and on time, and very pleased with them!
Will be ordering again soon!

Bought a 5ft robot balloon delivered for a friend at work. I was a little apprehensive for the reveal as a first time purchaser. Ordering was seamless, I paid for a dedicated day before 1pm delivery. I received an email in the morning as advised with a estimate time and delivery was about spot on (9.55am) the box was lovely, birthday themed and the balloon perfect as described! Included lovely touch of confetti and free chocolate and card as offered. It had the desired surprise I had imagined on opening, he is currently bobbing around the office making everyone happy. Thank you so much Balloon Monkey, I will most definitely be ordering again!

A great experience from start to finish. I used Balloon Monkey to send balloons for my Sisters birthday. She lives in the UK and I'm in the US. They were beautiful and arrived right on time. The prices are great and their customer service I'd second to none. Thank you!

I am very disappointed with my balloon. I couldn't give it as a gift because it's embarrassing. birthday was the day the balloon was delivered and there was almost no helium in it. very high price and very low quality

I’ve ordered from Balloon Monkey on other occasions and they’ve lasted amazingly well - we’ve had them fully plump weeks later. So I’m a bit disappointed that the balloons in my most recent order, which were for a 10 year old, deflated within a few days. I know they’re not guaranteed to last longer but having received such good quality ones previously they were a bit of a let down (excuse the pun).

A big thank you to Zoe for saving a birthday! An issue with the courier but Zoe was able to get the courier company to re-attempt delivery again! Absolute fantastic 5* Customer Service, Zoe you are an asset to the company! Thank you so much!

My first purchase. There was a problem with delivery, birthday balloon arrived day after the birthday. BUT, this was not balloonmonkey’s fault, it was DPD’s fault. Chloe from the customer care team dealt with the matter very efficiently and well. I will be back to buy more balloons. Oh, and the balloon when it did arrive was a good quality and well packed!

Absolute rubbish, out of a set of 2 for my sisters 80/th birthday, one balloon (the larger of the set) arrived deflated. Such a disappointment. I immediately tried to get in touch with Balloon Monkey on the telephone only to be advised that they “cannot answer the phone right now” and had to email them. This was 4pm on Friday afternoon (24th Feb). No reply by this morning 27th Feb, so tried ringing again, still same answer. I wouldn’t recommend this company to anyone!!!!!!!!

Well I have to say that I am now impressed in the way that my complaint has been dealt with following my comments above. Apparently my original email has not been received and to cut a long story short, the company has apologised and arranged for a replacement to be sent. So thank you for finally acting so speedily. A great response to sort things out.

First time using Balloon monkey - quality of the balloons are outstanding! Yes I appreciate its not cheap , but the smile on my Dads face opening a giant box on his birthday is priceless - thank you.

Also , I was a little nervous purchasing as I once used another balloon company and so disappointed by the quality . In contrast, balloons from balloon monkey are of amazing quality, arrive in great form and the delivery updates are excellent way to reassure your order is on its way and when !

Thank you Balloon Monkey company, your company and service was an excellent experience and genuinely made my Dads 75th birthday morning a wonderful one!

Can not wait to order again.

So glad I found Balloon Monkey. My daughter is studying in Oxford and I wanted to send her something for her 21st birthday but wasn’t sure how she would get a delivery. I loved that the balloons were delivered in a box. Received an email the morning of Feb 14 saying they would be delivered between 11-12. They were delivered in the timeframe. The balloons looked great and they are still up a week later.

Easy to order, good value excellent service !
Valentine Balloons sent to my Grandchildren and they were so excited to receive their special balloons, beautifully packaged with Heart confetti, snd s bar of chocolate…. Thoroughly recommend snd will be using fir adults too!

Amazing balloons at a competitive price. Delivered on time. So pleased and would order again. Thank you balloon monkey for a great experience.

I’ve just used Balloon Monkey for about the 10th time and I keep coming back because every time I place an order my balloons are absolutely amazing. They are high quality, well packaged, delivered quickly and never, ever fail to make my recipient happy. This particular order was very specific so I emailed BM and really had to rely on them to make this order extra special. After dealing with the amazing Zoe yesterday, my order was delivered today and it couldn’t have been more perfect. The balloons cheered the recipient up no end and I am absolutely over the moon.
Wonderful service. Amazing staff. Thank you so much BM. Until the next time x

I placed my order on Sunday 5th Feb and it has been delivered today , Tuesday 7th Feb at 9.30am. Really happy with purchase and delivery - easy to order, good value in comparison to other websites and I was able to track delivery without any problems

I bought a happy birthday balloon for my wife on the 24th of November, which she absolutely loved, but amazingly as of today the 6/2/23 it is still standing, we are now keeping the balloon just out of sheer curiosity as to how long it will last before it deflates.
Great service from balloon monkey highly recommended 👍👍👍

What a great service from this company. My son was overjoyed when he opened the box... Balloons were gorgeous, and still up a week on....

Excellent service ordered 2 sets of Balloons for my Mums Birthday delivered in sturdy Boxes delivered by My fav delivery company DPD 1st rate tracking as well. By with confidence Many Thanks Balloon Monkey

Brilliant service from start to finish arrived on time made my mum's 80th birthday special

Ordered 5 balloons for a Christmas surprise, they arrived on the day I requested but unfortunately the main feature balloon was on the floor the morning after they arrived.
I emailed Chloe who was very apologetic and had a replacement feature balloon dispatched the same day! It was delivered the next day (20th December) in perfect condition and is still flying today, 28th January!!! Absolutely brilliant service!! Highly recommended!!