BalloonsByPost.co.uk 

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Rated 1 out of 5 stars

It started 3/4 weeks ago. I placed a order paid extra to get delivery on 2/2/26 for my wife’s birthday, on 2/2/26 by lunchtime the balloon hadn’t arrived so I rang the store to see what was going on,... See more

Rated 5 out of 5 stars

Used this company a few times. Never had a problem. Delivered on time. My adult son is autistic and has little interest in the actual balloons but always remembers and loves the little packet of H... See more

Rated 5 out of 5 stars

My balloon was delivered promptly it was a nice surprise as I don't get to c my son often as we live far apart. It was more than I expected as there was confetti when he opened it. My grandchildren sc... See more

Company replied

Rated 5 out of 5 stars

I used Balloons by Post for a display of 5 balloons for an 80th birthday. The purchase process was easy, the balloons were delivered in time, arriving in a huge box which led to some excited confus... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Balloons and balloon bouquets by post gifts, delivered next day throughout the UK. Cheap and great value options available for Birthdays, Valentine's day and many other occasions . Find out more here!


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All reviews

(168)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy long term customer

I have been a customer of balloons by post for years. They always deliver on time, their balloons are fun, and they are thoughtfully packaged. They are pretty much a staple of family events and birthdays here. These people are the best in the business.

30 September 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Sandy,

Thank you so much for taking the time to leave your review and for your continued custom! We're so pleased to hear how happy you are with us and hope to continue working with you for years to come!

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Birthday balloon

My sister loved this on her birthday, arrived as expected. Thank you

26 September 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Paul,

That's great to hear! We're glad that your sister loved her gift :)

Kind regards,
The Balloons by Post Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. Recipient very happy.

19 September 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Helen,

Many thanks for leaving your review! We're very pleased to hear how happy you were with your order and that your recipient was too!

Kind regards
The Balloons by Post Team

Rated 2 out of 5 stars

Not all balloons were inflated sadly on…

Not all balloons were inflated sadly on arrival. Offered a discount on next purchase. Won’t be buying again

9 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hello,

Thank you for taking the time to leave your review. We’re sorry to hear that your balloon didn’t arrive in the condition it should have.

We do ensure all our balloon gifts are in perfect condition before they leave our studios, but unfortunately due to the nature of helium balloons they are very occasionally damaged or deflate in transit, so please accept our apologies for this.

In the rare event that this happens we will always try to offer a suitable resolution for the customer, so we're sorry that you were unhappy with the offer of a credit for the order on this occasion.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service
Delighted!

9 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Claire,

We're so pleased to hear how happy you are with your order. Thank you for sharing your review!

Kind regards,
The Balloons By Post Team

Rated 5 out of 5 stars

First class service

First class service, great attention to detail, wii certainly use again !

5 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Simon,

Thank you for your review! It's great to hear how happy you were with your order and we look forward to working with you again in the future!

Kind regards,
The Balloons By Post Team

Rated 5 out of 5 stars

Fab vèry efficient!!

2 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Angela,

Thank you for leaving your review! We're very pleased to hear how happy you were with your recent order.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

The recipient was very pleased with the…

The recipient was very pleased with the balloon.

2 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Ashley,

Thank you for your review! It's great to hear how much your recipient enjoyed their balloon gift.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Super delivery and fabulous balloon

2 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hello Ann,

Many thanks for taking the time to share your feedback! We're very pleased to hear how happy you were with your order and hope to work with you again in the future!

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Birthday balloon

My balloon was delivered promptly it was a nice surprise as I don't get to c my son often as we live far apart. It was more than I expected as there was confetti when he opened it. My grandchildren screeched with delight when he opened it fantastic service an d product defo use again thanks for making my son smile when I couldn't b with him

2 August 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Patricia,

Thank you so much for your lovely review. It really is great to hear how happy your son and grandchildren were with the balloon! We think balloons make a lovely surprise gift especially when you're unable to be there yourself on the big day.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

was ordered for grandaughters 21…

was ordered for grandaughters 21 birthday and as she away at university wanted them few days before she arrive home and thety were so thank you very much she loved them

4 April 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Patricia,

Thank you for sharing your review! We're so pleased to hear how happy your granddaughter was with her balloon gift.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, family and friends have been delighted with their balloons. Thank you so much!

3 April 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Julie,

Thank you for taking the time to share your review! It's really great to hear how pleased you are with your orders. Do just let us know if we can help with anything in the future!

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Came promptly and looked beautiful

2 April 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Tracey,

Thank you for your review! We're so pleased to hear that you were so happy with your order.

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

Great service!

Very easy to order. Balloons arrived on time, with tracking available.
And they’ve lasted ages, 6 weeks later and 2 out of 3 balloons are still flying high!

2 April 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Jennifer,

Many thanks for sharing your review! It's great to hear that your recipient was able to enjoy their balloon gifts for so long :)

Kind regards
The Balloons By Post Team

Rated 5 out of 5 stars

nice kooking item

nice kooking item. Recipient was thrilled.

1 April 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Laraine,

Thank you for your review! We're delighted to hear how happy your recipient was with their gift. Do just let us know if we can help with anything in the future!

Kind regards,
The Balloons by Post Team

Rated 5 out of 5 stars

90th balloons - made everyone happy

90th balloons arrived on time, in a beautiful bunch and they lasted for ages. Made everyone very happy.

10 March 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Christine,

Many thanks for your review! It really is lovely to hear how much the balloons were enjoyed, and especially for such a special birthday!

Kind regards,
The Balloons by Post Team

Rated 3 out of 5 stars

Disappointed.

The balloon arrived on time and was packaged beautifully. The disappointment was it only lasted a few days . I feel for the price it should have been in good condition for at least a week. For this reason I would not use the company again.

9 March 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Jane,

Thank you for leaving your review. It is disappointing that you hadn't contacted us to discuss this as we will always try our best to resolve any issues that you may have!

We do expect balloons to "look their best" for up to a week after delivery and they will gradually start to deflate after this time. We would welcome you to contact us via telephone or email to discuss your order further to see if we can help!

Kind regards,
The Balloons by Post Team

Rated 4 out of 5 stars

Great easy service

Great easy service, always arrives on time and the balloons are long lasting. Didn't give it 5* only because I think they're a bit on the expensive side!

8 March 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Jessica,

Thank you so much for your review, feedback such as this is very valuable as we are always looking to improve our offering where we can! We do keep our prices as competitive as we can but we will take your comments on board. It's great to hear how happy you are with our service and products though!

Kind regards,
The Balloons by Post Team

Rated 5 out of 5 stars

The balloons were delivered in time

The balloons were delivered in time, well packaged and are still floating over 5 weeks later!!

8 March 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Gill,

Thank you for your review! We're delighted to hear how pleased you are with your order and that your recipient was able to enjoy their balloon gift for so long!

Kind regards,
The Balloons by Post Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Have used this company multiple times and they have never let me down :)

8 March 2019
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Layla,

This is great to hear! We really do strive to give the best customer experience and ensure that everybody is happy with their balloon gift, so it's lovely to hear that this shows :) We look forward to continuing to work with you in the future!

Kind regards,
The Balloons by Post Team

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