BalloonsByPost.co.uk 

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Rated 1 out of 5 stars

It started 3/4 weeks ago. I placed a order paid extra to get delivery on 2/2/26 for my wife’s birthday, on 2/2/26 by lunchtime the balloon hadn’t arrived so I rang the store to see what was going on,... See more

Rated 5 out of 5 stars

Used this company a few times. Never had a problem. Delivered on time. My adult son is autistic and has little interest in the actual balloons but always remembers and loves the little packet of H... See more

Rated 5 out of 5 stars

My balloon was delivered promptly it was a nice surprise as I don't get to c my son often as we live far apart. It was more than I expected as there was confetti when he opened it. My grandchildren sc... See more

Company replied

Rated 5 out of 5 stars

I used Balloons by Post for a display of 5 balloons for an 80th birthday. The purchase process was easy, the balloons were delivered in time, arriving in a huge box which led to some excited confus... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Balloons and balloon bouquets by post gifts, delivered next day throughout the UK. Cheap and great value options available for Birthdays, Valentine's day and many other occasions . Find out more here!


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All reviews

(168)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

It started 3/4 weeks ago

It started 3/4 weeks ago. I placed a order paid extra to get delivery on 2/2/26 for my wife’s birthday, on 2/2/26 by lunchtime the balloon hadn’t arrived so I rang the store to see what was going on, got told delivery would be later that day?? Why pay more for delivery. I explained that it was my wife’s birthday and I was taking her out for lunch the shop person said leave a note on your door for your driver to drop it in a safe place . Did exactly as was told we went out had lunch came back no delivery no card left saying tried to deliver so contact the shop she said she would chase the courier and get back to me guess what 8days later still waiting for the balloon and a call back. Shocking service please don’t purchase any thing from this store.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Used this company a few times

Used this company a few times. Never had a problem. Delivered on time. My adult son is autistic and has little interest in the actual balloons but always remembers and loves the little packet of Haribos in the box . I haven’t opened the box yet but will update if there are any issues .

9 January 2026
Unprompted review
Rated 1 out of 5 stars

The balloon arrived deflated and…

The balloon arrived deflated and unusable. Sadly it was a gift and the birthday girl was upset and disappointed when she saw the state of the balloon. I have reached out to BalloonsByPost for a replacement (or refund) but am yet to receive a reply.
Update: I have heard from the company and they are promising a replacement balloon.
Final update: the company sent a replacement balloon of my choice that arrived in good condition.

30 November 2025
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi there, thank you for taking the time to write a review. We're sorry that your balloon didn't arrive in perfect condition, this does very occasionally unfortunately happen. You initially contacted us over the weekend when our offices were closed and we got back to you on Monday morning to offer a replacement balloon, which has since been sent and confirmed as received in good condition - so we hope the birthday girl has been enjoying it!

Rated 1 out of 5 stars

I just called my daughter and found out…

I just called my daughter and found out that the Balloon was not yet delivered....on 29th Nov. The Birthday Balloon was then delivered on 1st December. But anyway, it was delivered. That is good. Thank you for that.

30 November 2025
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi there, thank you for taking the time to write a review, however we don't feel this is a fair reflection of the service you received. Delivery did in fact take place on the date you requested, even though you chose a delivery service which doesn't guaranteed this - the recipient wasn't at home so it was left with a neighbour for them. We have emailed separately to kindly ask that your review is amended to reflect this but haven't heard back. We hope the recipient has been enjoying their balloon gift!

Rated 3 out of 5 stars

I was disappointed that the balloon…

I was disappointed that the balloon arrived the day after the due delivery date and the gift tag didn’t have any details on so my granddaughter didn’t know it was from me and had to ring around to see who had sent it.

15 October 2025
Unprompted review
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hi Anne, thank you for taking the time to write a review, we're sorry to hear you were disappointed. We'd however like to kindly note that the balloon gift arrived within the timeframe given, based on the 1st class delivery option you chose - we clearly state that choosing this postal option does not guarantee that your balloon will arrive on a particular day. To ensure this, you had the option to choose a Guaranteed Delivery service if the date of delivery was crucial.
You also didn't add a gift card message when you placed your order, so we weren't able to include one with the gift.
We hope your granddaughter has been enjoying her balloon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, nice selection to choose from and great quality - thank you. The recipient was thrilled.

28 August 2025
Rated 5 out of 5 stars

Balloons By Post

The sales person was very friendly and helpful. There were no problems with my order and it arrived safely and promptly.

It was well received and made the person who got it very happy.

15 August 2025
Rated 5 out of 5 stars

Recommended

You take a chance, ordering goods off the internet. You hope that they will be of an acceptable standard. I ordered a 3 set balloon package for a friend’s 60th birthday. He was so pleased and sent me a photo. The balloons were as ordered and of a good size. They arrived in plenty of time. I found them to be good value and I will be using this company again in the future, if needed.

8 August 2025
Rated 5 out of 5 stars

Balloon came on time

Balloon came on time. Really good communication with this company, easy to get in touch with and a person to speak to at the end of the phone. Very reliable company.

30 July 2025
Rated 5 out of 5 stars

Will use this company again!

The items I ordered arrived within the timeframe given (I paid extra to ensure next day delivery). The goods were as advertised, helium balloons for a Diamond Wedding anniversary which I found difficult to obtain elsewhere at short notice. The recipients were absolutely delighted with their gift.

28 July 2025
Rated 1 out of 5 stars
BalloonsByPost.co.uk logo

Reply from BalloonsByPost.co.uk

Hello,

Thank you for taking the time to share your review. Unfortunately we do find the 1 star review a little unfair. I can see that you have also reached out to us via email to which we responded to explain that your order was placed with the First Class post option, which takes 1-2 working days to arrive.

We can see that the delivery has now been made. As the delivery was going to a hospital it can take some time to progress through their internal postal system. We hope that your recipient enjoys their balloon gift.

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