Baltany UK Reviews 564

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the watches often exceed expectations for their price point. Many appreciate the excellent value for money, with products frequently described as well-made and offering a premium feel. The delivery service is also highlighted as efficient and prompt, with many receiving their orders sooner than anticipated. However, some people were dissatisfied with certain aspects, such as watches arriving with defects or not functioning correctly. There were also occasional mentions of issues with delivery times being longer than expected or product descriptions not accurately reflecting the item received.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the excellent design, finish, and... See more

Quality

Customers had positive experiences with quality, often praising the excellent design, finish, and overall... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Value for money

People report positive experiences with value for money. Customers are consistently delighted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with this watch. As an ex member of the armed forces I remember high quality watches like this for service use. Don’t have any requirement for day/date or arty farty dials - just a plain... See more

Rated 5 out of 5 stars

NICE WATCH delivered on time, what's more to say and as much as can be expected. Not my favourite watch but in my top five out of sixty or so watches and Omega Speedmaster being number one. 1974 Citi... See more

Rated 5 out of 5 stars

Quick delivery from the UK website and the watch is superb, looks every bit as good as much more expensive similar offerings from other well known brands. It's a mechanical movement too which is runni... See more

Rated 5 out of 5 stars

As usual from Baltany, a fabulous watch, really beautifully made. Seems like they regulate movements better than others too, third purchase and all accurate within a few seconds per day. HIGHLY recom... See more


Company details

  1. #93 of 128 best companies in Watch shop

Written by the company

Baltany UK are the official UK partners of Baltany Watches – a microbrand that designs and manufactures retro-style watches at a price everyone can afford. We believe the quality and price of these beautiful retro watches are unmatched in the market, and we’re proud to be able to offer affordable, expertly crafted watches to discerning and stylish customers in the UK. We’re based in Nottingham, UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

564 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cancelled order

Ordered and paid for a watch with Black Friday discount applied. Four days later Baltany cancelled the order and refunded the money saying "I'm so sorry but the watch you ordered is out of stock, and we may not be able to get any more in". This is fine apart from the fact that the watch in question is still advertised with a lead time of 4 days, so apparently in stock and available. I have a sneaky feeling Baltany didn't want, or indeed need, to honour their Black Friday discount, but never mind there are lots of other watch vendors out there so no great problem. :)

2 December 2025
Unprompted review
Baltany UK logo

Reply from Baltany UK

Hi there - I'm sorry we had to cancel your order, we are truthful that we do not have stock and that is reflected on the website.

We would never run a sale and not honour discounts, if you'd like to chose another watch please email us and we'll provide you with a discount code for the same amount off as the Black Friday sale.

Rated 5 out of 5 stars

Perfect

You told me why you were going to do and you did it at the time and the prices quoted. That’s all one can ask for - perfect transaction for an excellent product.

14 November 2025
Rated 5 out of 5 stars

Baltany 'Khaki' Quartz Looky-Likey.

Delivery (from China) took the full 14 days, but the watch exceeds expectations of finish and accuracy.
So far, less than +1 sec after 18 days.

p.s.( i.e. a reply to your reply) You stated it would take 14 days when I ordered it, so I'm not complaining. I'm still delighted with the watch, which I regard as "A lot of watch for the money".

13 October 2025
Baltany UK logo

Reply from Baltany UK

Thanks for the review Chris! We're sorry for the delay, usually we have UK stock ready to go and delivery is much quicker. This occasion we had to wait for our stock to arrive.

Rated 5 out of 5 stars

Excellent overall

Excellent overall. The watch sizes are true to the originals and not oversized along with accurate vintage style dials and hand colours/designs. The only issue with Baltany I have is some of their watches have Chinese automatic movements which had they been Japanese movements I would certainly have put them on my 'must have' list.

26 September 2025
Rated 4 out of 5 stars

I love the watch, However…

I love the watch, never had an automatic before and I can’t stop staring at it.
However it seems to be gaining time, it’s gaining 3 minutes every 2 weeks.

23 September 2025
Rated 1 out of 5 stars

The automatic military field watch I…

The automatic military field watch I bought in 2023 would not wind up - it had to be shaken to start and would then stop within minutes if taken off for any reason. The watch was given as a present and the recipient didn't realise this was abnormal, but just stopped
using the watch as inconvenient. After
the guarantee had expired the fault was
recognised when someone with a similar watch saw the faulty one. Although the watch has an
unrecognised production fault Baltany
decline to repair it. Technically they are within their rights - but this is a great way to lose your customers..

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Discoverer 36mm a reliable watch that is value for money

I bought a 36mm Explorer homage called a Discoverer about 2 years ago and have worn it much of the time since then. It looked and and felt good quality particularly for the price, initially it was running about -4 seconds a day but that has settled down to about -10 seconds a day, pretty good for what was a sub £200 watch. The leather strap still looks good as does the rest of the watch, I would recommend it.

9 October 2025
Unprompted review
Rated 3 out of 5 stars

Like the style of the watch but…

Like the style of the watch but luminous bits rather weak.
Had to chase for updates on delivery.
Delivered just within the 15 days but no updates were sent.

10 September 2025
Baltany UK logo

Reply from Baltany UK

Hi Tim - we do send updates with tracking info, occasionally they get sent to spam so sorry if you didn't receive them on this occasion.

Enjoy the watch!

Rated 5 out of 5 stars

A good choice.

Choosing which watch to buy was the only difficulty part of the experience. I barely had to wait for it to arrive and as soon as I held the watch I knew Baltany was a good choice. Set to the right time and running so well it had to have been carefully regulated before being sent out. I've already added a 1921 to my wishlist.

28 August 2025
Rated 5 out of 5 stars

This watch is amazing!

The watch looks amazing (a homage to a luxury piece by one of the premium brands)
Great quality, a nice weight to it, and keeps very good time + 5 seconds a day. The packaging is very high end and gives a great unboxing experience. I highly recommend baltany and I’m sure I’ll be back for another watch as the quality/price ratio is unbeatable.

2 September 2025
Rated 5 out of 5 stars

Excellent value watch

Excellent value watch. I chose Baltany, as I have been a lifelong Seiko watch collector and was drawn to the design having a Seiko movement. I am very happy with the quality. The timekeeping for an automatic is recommended. I would have no hesitation in buying another Baltany and have recommended them to friends and family.

1 September 2025
Rated 5 out of 5 stars

Excellent watch excellet service

The watch is very nice and its manufacture is excellent (Explorer type), but what really impressed me is the service, I got an issue on the delivery, not related with Baltany, and they where always helpful and ready to assist, in special Yolanda.
Definetelly I reccomend them!

13 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look