Bambinos & Beyond Reviews 

Advertising wrong items

AVOID

Ordered 13th June and none the wiser where order is. Have had to chase but had no info provided. Have raised chargeback with bank.

Delivery and service non existent

Venicci isofix car seat and base absolutely as described. Brand new condition. Despatched quickly and very well protected in bubble wrap? Cling film and strong box. Strongly recommend.

Really quick delivery. The used pram looks brand new. Very clean

Really great friendly advice.
very much appreciated direction whilst trying to figure out which car seat to pick!

And fantastic communication whilst waiting for the carseat to arrive

The box that the Sophie giraffe came in was damaged and squashed which is not good when it’s a gift

Had the best experience with Bambinos & Beyond, in particular with Shannon who helped us all the way!

Shannon walked through all the best products using our specific requirements in mind such as preferred colours and budget. The products were priced reasonably and the quality is outstanding which blows places like Mamas and Papas out the waters.

Was blown away with how all the products are beautifully displayed and how friendly all the staff were. Refreshments were offered and you was made to feel very welcome from start to finish, no question felt like it was too much trouble.

Delivery was super quick and Shannon and Clair kept us up to date through the whole process.

Will 100% recommend to all my friends and family and anybody else who asks.

Honestly couldn’t be more happier and couldnt recommend enough. From the moment we entered the shop the girls were honestly amazing. This is the third time we have been to the store and was helped so much. From showing us the full range of prams and not rushing us or forcing in anyway. They made making our decision for our dream pram so easy and i couldnt thank the girls enough. Lovely service from the get go and cant wait to collect our dream pushchair travel set. Will definitely be visiting again to purchase some more stuff for our future baby

⭐ THE BEST!! ⭐ We travelled down to the girls from Nottinghamshire and it did not disappoint! They have EVERYTHING and more! And their all so lovely and helpful too 🥰 We’ll be back very soon as we go through our pregnancy 🥰 We bought our beautiful Mulberry Egg at an amazing price and we can’t wait for our baby to test it out 🥰✨

My husband ordered the Tutti Bambini Pikler Arch and cushion on 7th May.
It had only just arrived today (19th June) after lots of emails from us asking where it is. When we’ve opened the box, they’ve sent the wrong colour.
Absolutely appalling service - will not be using again and absolutely would not recommend.

I’m so happy with my Cosatto pram! The quality is amazing and I can’t wait to use it when my little boy arrives. The whole experience has been made even better by the fantastic customer service — when my discount code didn’t work, the staff were so helpful and quickly sorted it out by sending me a new one. They were friendly, understanding, and made everything so easy. Thank you Cosatto, I can’t wait for all the adventures ahead with my boy in his new pram! 💙

Ordered in May for pre order and delivery mid June.

Have been emailing customer service for an update as expected a tracking link by now. They take 3 days to reply to emails and just say they’re chasing it with no other details.

Have been told they’re allocating the next delivery to go to me will arrive sometime next week so vague and no apologies despite this being weeks past when it was meant to arrive.

Very concerning they’ve just taken the money and I see no evidence of the products coming to us and we spent over £1k on a bundle.

Fantastic company, great communication and customer service, really personable. My grandsons smile when he opened Louis Lion on his birthday, was priceless. Thank you

Always so helpful & no pushy sales, which is so nice to not feel pressured into buying something.
There’s so much choice from prams cars seats to blankets.
Can’t wait to pop back in for the next baby bits.

I ordered the ickle bubba venus double pram, this was at a great price which beat everywhere else I had looked for this. Once ordered I then looked at reviews which said there is some wait on orders from this company, so i expected it but I ordered in plenty of time. I was kept up to date along the way. When I emailed them for an update I would always be in contact with someone very kind, polite and helpful. The customer service was amazing from them, can't fault it. The wait though was something out of their control this time as they were struggling to be able to get this item in stock. I would definitely order from this company again just due to their customer service, you can really tell that it's a family business and they love what they do. They were so understanding and just generally amazing.

Amazing service! Made me feel at ease as a first time mum. They gave me lots of information and answered all my questions perfectly.

I ordered the double pram with the carry cart and it arrived in absolutely beautiful condition it took a bit longer to turn up than I thought it would, the customer service is second to none and they sorted out the issue straight away and reply to me within an hour. It turned up within a couple of days. Absolute value for money. Absolutely brilliant! It's perfect for what we need. Thank you for all your help and helping me with any issues that I had

Horrendous customer service on multiple occasions. Which is a shame as a returning customer I was expecting the perfect service I had received the first time.
Called twice on three different occasions and got told id hear back before the end of the day (never did each time)
Wrong dispatch date shown on the website and was out by a whole month.
Faulty pram on delivery and the company were trying to do it through warranty to avoid a refund.
In the end I returned the item, had enough of dealing with the company. They reckon the good will was giving me a refund for a returned item….
Avoid

Brought my pram from here such helpful people highly recommend

After we orderd our pram bundle from a different shop first they decided after 6 weeks they couldnt get our pram and anounced there closing down😡,and are going to refund us with only 2 weeks togo till our little 1 arives we called bambinos & beyhond the same day we walked in collected our pram an car seat and recieved the accesories within a week deliverd to our home stress free absolute life savers the girls in the shop couldnt of been more genuine an helpfull thanks again