I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble. I understand the problem was with the supplier outside... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #83 of 94 best companies in Baby shop
Written by the company
At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.
Contact info
12 Milan Road , DE13 0FY, Burton On Trent , United Kingdom
- 01283 561841
- sales@bambinosandbeyond.co.uk
- bambinosandbeyond.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic range of products
Fantastic range of products. Staff were really welcoming and helpful. Answered lots of questions and helped throughout the whole process. Couldn’t recommend enough!
Order delays
I placed my order on 16/02, with an estimated delivery time of up to two weeks. By 13/03, I had neither received the item nor any communication regarding a delay, so I contacted customer services. I was informed there was a delay and that the item would be back in stock “soon.”
After hearing nothing further, I had to follow up again on 21/03, and only received the item on 24/03.
While I’m very happy with the quality of the product, the lack of proactive communication was disappointing. Having to chase for updates more than once detracted from the overall experience and would make me hesitant to order again in the future.
We have such a fantastic experience…
We have such a fantastic experience here! We’re first time parents looking for a travel system that would suit us and the staff couldn’t have been more helpful and friendly! They explained all the different options and how to use everything then let us decide what felt right for us. No pressure, no upselling, just lovely people! We couldn’t recommend them enough. Bonus, it’s also dog friendly!
Great range of everything you need able…
Great range of everything you need able to try products. Staff super helpful, highly recommend
Great deal on car seat and excellent…
Great deal on car seat and excellent customer service when I put my address in wrong!
Thanks
Great car seat avionant stardust
Great car seat, well fitted and explained.
Apologised for the delay and returned the newborn part we no longer needed.
Staff are friendly and helpful and I got my issues resolved.
Many thanks.
I am pleased to update my previous poor review
I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble.
I understand the problem was with the supplier outside of their control and not directly Bambinos & Beyond.
Shannon has been extremely helpful and generous in resolving the issue and the goodwill gesture for which we are truly grateful.
Repeat customer
I’ve bought multiple items from Bambinos & Beyond. Each time I’ve been in to the shop to see items in person, spoken with a team member who has suggested the best recommendations for us based on our needs and tested them round the shop.
We went with the Egg3 for our everyday travel system which we love! It’s so smooth to push, it’s not clunky at all, looks great and it’s super easy to pack up in to the car. It’s really compact and only takes up half of the boot which means still lots of space for shopping or when we go away.
I’ve recently returned to purchase our holiday/travel stroller too. Our needs were light weight, easy to fold, cabin size and suitable from newborn stage. The team suggested 3 options and talked us through the features and reviews of each.
We settled on the ICandy Pip in Sunset which looks amazing! It’s cushioned too which some strollers are lacking!
I had seen a cheaper deal on this elsewhere which I mentioned and B&B price matched the deal for us.
Bambinos & Beyond will always be my go to for my little travel requirements!
Super quick delivery and top quality…
Super quick delivery and top quality product!
The best place for your baby stuff!
The team have been very helpful number of times regarding the products we have purchased from them! Very friendly and professional! And on top of all that , they always have promotions and competitive prices compared to the other shops! I would definitely recommend them!
Car Seat fit for a Princess and Prince
Not my first purchase from Shanon and the team and won’t be the last. Bought a Lorelli 0-12 yrs car seat in olive green to transport our grandchild around. Great price and the service was amazing ordered over the weekend and was delivered on the following Tuesday to my home address- easy to install but more importantly fit for our adventures with our princess x thank you
We keep coming back for great experience and products
Great team, great value products and perfect communication. Been a repeat shopper and have had products that we are really impressed with and once had to do the returns too. We've always got best customer service and feel valued through each correspondence.
very pleased with the item great price…
very pleased with the item great price would buy again off this company
100% recommend Bambino’s & Beyond
100% recommend Bambino’s & Beyond! We got our travel system from here and it was delivered so quick! Packaged amazingly and came in immaculate condition we are obsessed with it! Thank you so much!
Travel system
The girls in the shop were so helpful.Also very quick to reply to any queries.Delivery was quick and easy.
We are so pleased with the travel system purchased can't wait to see my little granddaughter in it.The best part is the prices are amazing
Good price quick delivery
Good price quick delivery. Not much more to say!
Can't fulfil your order on time as promised
ordered our pushchair and giant Giraffe on the 2nd February we doubled checked it wasn't on pre-order and they said no delivery was 7 - 10 days. weeks passed and we will hadn't received our pushchair or giraffe. I tried calling the store multiple times at different times of the day but they never ever answer the phone.
I managered to find a customer service email address and they just fobbed us off. eventually our pushchair was delivered 3rd March but still no giraffe. I emailed to see when the giraffe would be delivered and they said they was having issues with cuddle co but was expecting my order 6th March and they would update me asap. Monday comes and still no update... I emailed them and they said the order hadn't come to store and they would chase cuddle co again. By Thursday still no update so I've finally requested a refund.
I really dont know how this company is still in business. There customer services is useless they dont bother communicating or picking up the phone when customers are calling. And they cant fulfil orders they say they can. They just lie and ignore you.
I really wouldn't recommend Bambino and Beyond to anyone. The whole process has been a nightmare from start to finish!
Perfect service
I have used bambino’s and beyond a couple of times now and can truthfully say that there service is unmatched , I wanted to know if they were going to be stocking a pram that hadn’t yet been released , they contacted me to let me know when it came in stock and posted it out to me the next day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








