Bank of Baroda Reviews 

218
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with payments, including unexpected deductions and hidden charges. The website and internet banking were frequently criticized for being slow, not user-friendly, and prone to technical problems. Additionally, reviewers often described staff as rude, unprofessional, and lacking knowledge, leading to inconsistent information and poor service at branches. However, some customers also noted positive experiences with specific staff members in certain branches, praising their politeness, helpfulness, and professionalism.

What people talk about most

Service

Consumers express significant dissatisfaction with the service, with many describing it as having poor... See more

Staff

Reviewers mention negative feedback about staff, with many expressing dissatisfaction with their performance,... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting poor performance... See more

Payment

Reviewers highlight negative aspects of payment, with many experiencing unexpected charges and difficulties... See more

Website

Customers had negative experiences with the website, often reporting that the system is always having issues,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bank of Baroda deducts money as soon as I deposit funds, without any proper explanation. They keep cutting small amounts like ₹100 or ₹200 regularly, and this time they deducted ₹1600 straight away.... See more

Rated 1 out of 5 stars

BOB Card is disgrace to Credit Card industry. Reasons are 1.Phone lines not at gets connected. 2.Person need to wait for long time answering/typing to answers to machines and even then it get tr... See more

Rated 1 out of 5 stars

I am a Canadian NRI and have an NRE account with Bank of Baroda (BOB), Shalimar Garden, GZB, UP branch for over a decade. BOB is full of red tape. In my experience, it is almost impossible to do BOB... See more

Rated 1 out of 5 stars

One of the worst banks on multiple accounts: Knowledge across staff is extremely poor; you will get a different answer for your issue from every staff member you approach confusing you further an... See more


Company details

  1. Bank
  2. Private Sector Bank

Information provided by various external sources

Bank of Baroda is an Indian state-owned International banking and financial services company headquartered in Vadodara in Gujarat, India.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

218 reviews

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No history of asking for reviews

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1.5

All reviews

(218)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend Bank of Baroda

I would recommend Bank of Baroda. The minimum balance requirement is very low, No unnecessary charges, the mobile banking app BOB World is the best in class, you will get a lot of features in it like instant personal loans, CIBIL check, opening fd/rd online, and lot more.
Account will be opened instantly in Tab, so no waiting time. Also as on date the rate of interest which they are offering on housing loan, car loan and other MSME and personal loan is the lowest in the industry.

20 October 2021
Unprompted review
Rated 1 out of 5 stars

Bank of baroda worst bank

Bank of baroda, Sunkadkatte branch, bangalore is worst among all branch. No queue system. No one respond properly not even manager and the employees. If I try to inform issues to manager he always ask me have you take any banking exam to understand bank terms and make us feel poor by saying 4 lakh transaction is going on and car loans are going on. We won't get any money from your account etc... Vijay bank manager and employees are better compare to bank of baroda peoples. I visited this bank for 5-6 times till now I am unable to convert my bank account. Don't know where my money gone. No one is giving properly information. After waiting 1/2 an hour if we ask any information they will told us to go there here 😠. Not even worth a star. The manager is racist.

11 October 2021
Unprompted review
Rated 1 out of 5 stars

If there is zero star I would happily…

If there is zero star I would happily give it to them. I have an NRO account. They debit froze my account saying no Aadhar card was provided. Despite explaining to them that people who DON'T have an Indian Passport AND live overseas do not get an Aadhar card, they keep parroting "We have been instructed to debit freeze accounts without Aadhar card by our Head Office" The prize for the most unthinking people goes to BoB. Thanks Uncle Bob, will never ever make the mistake of stepping into your bank. Wrote off INR 10000/-

23 September 2021
Unprompted review
Rated 1 out of 5 stars

The worst bank I have experienced

this bank has useless staff they don't work on time and resolve issues . the loan services and terms are so stupid it's just to make more money for the people. I feel for you if you had to suffer coz of this bank coz I have to.

25 August 2021
Unprompted review
Rated 1 out of 5 stars

Bank of Baroda -UK Wembley Branch

I'm working for a UK business, which holds a current account with Bank of Baroda (Wembley Branch)for over 40 years, but the service they provide is really bad, the banking system is poorly designed and not user friendly at all, we kept asking to sort those issues but they have never done anything to improve.
I would never recommend this bank to anyone.
(The only reason we still keep an account is the owners of the company have roots in Punjab, Baroda.)

10 June 2021
Unprompted review
Rated 1 out of 5 stars

Worst Bank in the world

Worst Bank in the world..Froze my account for no reason and its not on yet after submitting whatever needed. Would never recommend any one to use their services. Worst Internet banking site as well. Seems like its been designed and operated by some kindergarten students. In this era world is moving ahead and these guys are going back to stone age.
Don’t deserve 1 star as well.

16 April 2021
Unprompted review
Rated 1 out of 5 stars

Worst bank

Worst bank
Logging difficulties
When called customer care a stupid lady is taking my interview and asking all details for 1 hour
BUT NOT SAYING ANYTHING ON MY ISSUE

FINALLY I CUT THE PHONE

NO HELP FROM CUSTOMER CARE

21 February 2021
Unprompted review
Rated 1 out of 5 stars

worst bank i ever seen before

worst bank i ever seen before, they treat customers like animals am hold my savings account more than 10 years, now i am going to close account, the reason their worst behaviour.

coimbatore - saibaba colony branch

12 January 2021
Unprompted review
Rated 1 out of 5 stars

Deducted online amt not refunded

Deducted online amt. On dec 2 2020
Spoke to customer care, said by 2021 feb the amt will be refunded and also said that they cant assure whether the amt will be refunded.
Now the big question where the hell did my money go?
If the bank cant assure then who will?
And the time period given for the amt to be refunded its way too long.
Being a student what if we require the amt incase of urgency, whos gonna suffer? Us students. I have had the worst experience among all the Banks.

4 December 2020
Unprompted review

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