We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more
The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more
We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more
Company details
- #4 of 8 best companies in Banner Shop
Written by the company
UK designer and maker of wool felt banners and pennants for creative people and businesses.
Contact info
United Kingdom
- hello@bannerdepartment.co.uk
- bannerdepartment.co.uk
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
effortless and fantastic
effortless back and forth, clear with what was doable and made the whole process easy for me and my design, had to make a brand name change about a week later and effortlessly sorted it and sent me a new mock up, highly recommend this company for tattooist
14 February 2023
Unprompted review
Awesome banner and fab service
Awesome banner and lovely service! I absolutely love the design and quality of the piece- such a one off! I would definitely recommend for something special!
1 December 2022
Awesome customer service
Banner Department really managed to turn my idea into reality. The colour, size and style of the banner is perfect and the whole process of dealing with the company was faultless - quick replies and kind, approachable nature
17 November 2022
Impeccable Service and Excellent Craftsmanship
Fantastic communications and speed in reacting, good advice in product design, excellent craftsmanship, gorgeous final product. I'll be back!
5 September 2022
So easy to work with and beautiful…
So easy to work with and beautiful product! I contacted BD as I was looking for a custom banner for my wedding that I could hang at home after. We discussed some ideas and I was sent some designs to choose from. Nothing was too much trouble and it was a great experience from start to finish! Wouldn’t hesitate to recommend!
16 October 2022
Unprompted review
Fantastic service
22 September 2022
Issues resolved
Edited my review as seller gave a refund . Joes commication is excellent , I do appreciate their taking on board my issues and that they genuinely care about the customer experience-thankyou .
21 September 2022
Reply from Banner Department
Hi Lucy,
Sorry to hear this!
I will message you now on Instagram.
Many thanks.
Joe.
mixed review
it wasn't as good quality as i was expecting which is why i dropped to 4 stars ... but apart from that the emails back and forth were good with design ideas.
15 September 2022
Reply from Banner Department
Hi Hollie, I will email you now to find out more. Many thanks. Joe.
Brilliant work, brilliant banner
Joe worked in a really collaborative way to design a great banner. The quality of the work is really great and has resulted in a brilliant bold banner. I would absolutely work with Joe in the future if I wanted another banner.
18 August 2022
Unprompted review
Chuffed to bits
I received my banner today and I am over the moon with the result! Joe was a joy to work with and very professional. I would definitely recommend Banner Department for anyone after a custom, hand made piece of artwork! Thank you again
5 August 2022
Unprompted review
Joe has been amazing
Joe has been amazing to work with, great communication especially during the design process and we are chuffed with the banner which was displayed during our wedding
Couldn’t recommend anymore
4 August 2022
Such a good end product
Such a good end product. The communication was great received my banner well before the deadline.
3 August 2022
Amazing quality product and customer service.
Amazing quality product and customer service was so lovely and easy to communicate with. Response were very fast and managed to get a custom made banner at very short notice. Will highly recommend
23 June 2022
Unprompted review
Wedding Banner
Wanted to get a banner made for my wedding coming up and Joe understood the assignment straight away! Great communicator and amazing work. Can’t wait to hang our banner on the big day!
Thanks so much Joe!
15 June 2022
Unprompted review
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