Banner Department Reviews 

213
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often describing them as stunning pieces of art that exceed expectations. Many people cherish their items as unique keepsakes, frequently receiving compliments and proudly displaying them in their homes after events. The customer service is consistently described as amazing, with staff members being incredibly helpful, friendly, and responsive throughout the entire process. Reviewers highlight excellent communication, noting that the team goes above and beyond to accommodate design ideas and ensure satisfaction, often delivering products on time.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers describing it as unbelievable, stunning, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality and craftsmanship... See more

Staff

Consumers consistently report positive experiences with the staff, particularly praising their communication... See more

Service

Customers had positive experiences with service, consistently praising the phenomenal quality and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as great, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more

Rated 5 out of 5 stars

We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more

Rated 5 out of 5 stars

Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more

Rated 5 out of 5 stars

We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more


Company details

  1. #4 of 8 best companies in Banner Shop

Written by the company

UK designer and maker of wool felt banners and pennants for creative people and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Wedding Banner!

We ordered a banner for our wedding and the team were super helpful with the design, delivery and any questions I had (massive thank you to Amy).

It was a great photo op for our guests at the wedding (we brought a clothes stand from argos to hang it from)and we moved it around (on the top table in front of us and behind the cake stand).

Its now a lovely keepsake for our house!

5 October 2023
Rated 5 out of 5 stars

We adore our banners

We adore our banners! We ordered a banner for celebrate our wedding and a year later, ordered a matching one to celebrate the birth of our first baby.

Communication was great and so friendly.

The quality of the banners is brilliant, can’t fault the skills!

Thank you so much for your hard work!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful, Hilarious, Perfect

Banner department made a beautiful banner for my sister’s wedding. It was the main focal point of the top table and MADE the photos. A real talking point and truly fabulous. It was exactly what they wanted for their special day and made every guest laugh. Perfect quality! Would 1000% recommend!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfect from beginning to end!

We had the most amazing experience with the Banner Department.
We first saw them on Instagram when planning our wedding, and new that we wanted something behind us in all of those important shots. We also thought that so much of your wedding is thrown away after - the candles the cake etc but the banner is something we now have hanging in our home!
The process was really easy, I am not a creative person at all and the team took our colours & ideas and designed and made something perfect.
So many compliments and something so unique. Would definitely use again!

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Just fabulous!

Our banner was beyond our expectations! Amy and the team were amazing, even when we wanted multiple changes they were so helpful and accommodating. It looked amazing on our wedding day.

28 August 2023
Rated 5 out of 5 stars

Great quality, lovely experience from start to finish!

I ordered a banner for our new office. The process was super easy and enjoyable. The team sent me a number of design ideas to help me refine what I was thinking of. The banner is amazing quality and really stands out, client's mention it every time they see it when they come to the office!

24 August 2023
Rated 5 out of 5 stars

My banner looks amazing

My banner looks amazing! Exactly what I wanted from the pretty terrible sketch I sent them. Communication was great throughout. Was blown away by the quality when it arrived.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Working with Banner Department has been an absolute pleasure! They’re quick to respond and their banners are so well made. Highly recommend!

21 July 2023
Unprompted review
Rated 5 out of 5 stars

I was incredibly impressed with the…

I was incredibly impressed with the quality of the banner I got from Banner Department I couldn’t be happier with the end result and they went above and beyond to get it finished for me with a tight deadline. Amazing work!

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful banner!

From the initial contact right through to receiving our banner the service was incredible. Nothing was too much trouble and we were able to make changes along the way, the digital mock up was really helpful to understand what the final product was going to look like. The actual banner exceeded expectations and we’re thrilled with it!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

The perfect piece!

Amazing service! Clear communication from the start and an incredible design based on our brief. A true staple of our wedding day and treasured forever - thank you ❤️

13 May 2023
Unprompted review

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