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Barefoot Retreats Reviews 

172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking process is exceptionally easy, straightforward, and quick to complete without experiencing any problems. People also deeply appreciate the wonderful properties that are consistently well maintained and situated in fantastic coastal areas. Reviewers consistently highlight the extremely helpful and friendly staff members who always provide prompt, polite responses to various questions. Consumers find the website exceptionally simple to navigate when browsing through an impressive portfolio of luxury holiday accommodations. Visitors thoroughly enjoy smooth communication, excellent support, and clear confirmation details for all their upcoming weekend trips.

What people talk about most

Booking process

Clients share positive opinions on booking_process, highlighting the great website and how easy it is to book... See more

Location

Customers consistently note positive experiences with location, highlighting glorious surroundings and great... See more

Website

Customers report positive experiences with the website, highlighting it as great and very informative for... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly,... See more

Service

Consumers find service to be exceptionally positive and reliable. Reviewers report that the staff is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact made with the team was very professional and efficient. The property we booked was fully equipped, so clean and the welcome pack was super generous with amazing goodies. We have only been... See more

Company replied

Rated 5 out of 5 stars

We always use Barefoot for our Norfolk Getaways. Properties are amazing, cater for your every need. Always receive a call from a member of staff before our trips just to check all is ok and if we ne... See more

Company replied

Rated 5 out of 5 stars

What lovely friendly staff so helpful with my first booking with you for my daughters 17 th birthday treat , we have a lovely fox red Labrador who sadly can’t come on holiday with us now as she’s too... See more

Company replied

Rated 5 out of 5 stars

Another fabulous stay with Barefoot Retreats! Both properties very well presented and had everything we needed for a great few weeks away on the north Norfolk coast. Always find the team at Barefoot... See more

Company replied


Company details

  1. #8 of 24 best companies in Holiday Home
  2. #2 of 9 best companies in Cottage
  3. #3 of 10 best companies in Cottage Rental
  4. #7 of 13 best companies in Group Accommodation
  5. #4 of 8 best companies in Pet Friendly Accommodation
  6. #9 of 26 best companies in Holiday home letting agency

Written by the company

Barefoot Retreats offers an exceptional collection of luxury holiday homes along the stunning North Norfolk coast. With a focus on high-end comfort, style, and seamless service, each property is handpicked to ensure an unforgettable stay. From charming coastal cottages to grand countryside estates, every retreat is thoughtfully designed to combine modern amenities with character and style. What truly sets Barefoot Retreats apart is its dedicated team. From the moment of booking to the end of your stay, the staff go above and beyond to provide a personal, hassle-free experience. Whether it’s arranging a private chef, local recommendations, or special touches to mark an occasion, they take care of every detail. Guests consistently praise the cleanliness, attention to detail, and beautifully curated interiors of the properties. The company’s deep knowledge of the Norfolk area enhances each stay, helping visitors discover hidden gems, serene beaches, and outstanding dining. Perfect for families, couples, or group getaways, Barefoot Retreats delivers a unique blend of luxury and authenticity. For those looking to unwind in style and explore one of the UK’s most picturesque regions, Barefoot Retreats is a trusted choice that never disappoints. Highly recommended for anyone seeking a five-star holiday experience on the Norfolk coast.


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

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4.8

All reviews

(172)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy booking

Very easy to book

29 December 2025
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Reply from Barefoot Retreats

We are so pleased to hear you found the booking process very easy and we look forward to welcoming you soon.

Rated 5 out of 5 stars

Its the little things..

As someone who understands the area of serviced accommodation I can honestly say that Barefoot instinctively know the little things to remember to include when presenting a property to clients.
From pre-stocked wood pile for fire, kitchen utensil details down to tea / coffee, robes and hampers and Christmas tree.
I must say these people and the properties they portfolio are a credit to the industry and refreshing to have done business with. They care about the product they are presenting down to the last detail, and put customer satisfaction on par with profits.
Many thanks to the team Lucie / Brittany and the gentleman that came with the extra dining chair for us. We had a wonderful Christmas in a beautiful area that we visit regularly throughout the summer months.
We usually stay at the Hoste when visiting and staying over, but this has given us a different perspective moving forward and we will definitely be contacting Barefoot again for future bookings, such was the quality of product and service.

Many thanks.
Jay

23 December 2025
Unprompted review
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Reply from Barefoot Retreats

Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a great deal to our team to know their hard work and dedication have been noticed and appreciated.

We’re delighted to hear that the little details stood out for you, as that’s exactly where our team puts so much care and intention. The whole Barefoot team will be thrilled to hear your kind words.

We’re so pleased you had a wonderful Christmas and that your stay offered a fresh perspective compared to your usual visits. Knowing we’ve made an impression strong enough to welcome you back is the highest compliment we could receive.

We look forward to hosting you again very soon.

Rated 4 out of 5 stars

Not always dog friendly although described as such

Really nice properties but they should be more transparent about what they mean by dog friendly.
We previously stayed at Sea View Barn, Titchwell, and, on arrival, read in the in-house brochure that our dog had to stay in the utility room for the duration of our stay & recently at Skippers, Brancaster, the instructions were for the dog to only sleep in the too small, too hot utility room.

21 November 2025
Unprompted review
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Reply from Barefoot Retreats

Thank you for your feedback. We’re pleased you enjoyed the properties, but we’re sorry to hear that our dog-friendly arrangements didn’t meet your expectations.

Our dog-friendly homes do have specific guidelines set by the individual homeowners to help maintain the properties, and we appreciate your comments on the need for greater transparency. For future bookings, we’d always recommend checking with our reservations team, who are happy to discuss individual property layouts and dog-specific arrangements to ensure the best fit.

Thank you again for sharing your experience and we would love the opportunity to welcome you back in the future.

Rated 5 out of 5 stars

Another fabulous stay with Barefoot…

Another fabulous stay with Barefoot Retreats!
Both properties very well presented and had everything we needed for a great few weeks away on the north Norfolk coast. Always find the team at Barefoot Retreats very responsive and helpful through booking to departure - thank you once again. In my view this is the best premium company to book in this location.

12 December 2025
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Reply from Barefoot Retreats

Thank you so much for your kind words and for choosing Barefoot Retreats once again. We’re delighted to hear you enjoyed another stay and that both properties had everything you needed for a great few weeks on the beautiful North Norfolk coast.

It’s especially lovely to know our team made the experience smooth and supportive from booking through to departure. Your recommendation truly means a great deal to us, and we look forward to welcoming you back again soon - Merry Christmas!

Rated 5 out of 5 stars

Easy to look at the properties on line

Easy to look at the properties on line, spoke to a lady and booked for a week in June, everything explained clearly and questions answered, booked with Barefoot a few times in the past and they were always helpful.

24 November 2025
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Reply from Barefoot Retreats

Thank you so much for your feedback! We’re pleased you found our website easy to use and that your queries were answered clearly. We really appreciate your loyalty and look forward to welcoming you back in June!

Rated 5 out of 5 stars

Great selection

Great selection, good descriptions and photos

8 November 2025
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Reply from Barefoot Retreats

Thank you so much! We’re glad you enjoyed our selection and found the descriptions and photos helpful - we very much look forward to welcoming you

Rated 5 out of 5 stars

A good experience when booking.

Prompt reply from telephone call. Adviser was courteous and able to answer queries. After explaining I was deaf she responded courteously and helpfully. Thank you.

6 November 2025
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Reply from Barefoot Retreats

Thank you so much for your kind feedback. We’re really pleased to hear that our team was courteous and helpful, and that your queries were answered clearly. We also appreciate your comment about how our team member supported you after learning you are deaf - providing accessible and respectful service to everyone is very important to us. Thank you again for taking the time to share your experience and we look forward to welcoming you.

Rated 5 out of 5 stars

Great properties

Simple to use website - great details on the properties. LOVE that each property includes a floor plan and a walkthrough video!

27 October 2025
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Reply from Barefoot Retreats

Thank you so much for your lovely review! We’re delighted to hear you found the website easy to use and enjoyed the floor plans and walkthrough videos. We always aim to make exploring properties as simple and informative as possible!

Rated 5 out of 5 stars

Brancaster stays…

We have stayed in Brancaster for three years now, three times a year through Barefoot Retreats. All the houses are superb and I wouldn’t want to book through anyone else. Any problems are dealt with quickly and housekeeping is excellent. They really offer a home from home experience.

27 October 2025
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Reply from Barefoot Retreats

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve chosen to stay with Barefoot Retreats so many times over the years. It’s fantastic to know that you enjoy our homes and that our team has helped make each stay a true home-from-home experience. We really appreciate your loyalty and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Recommending Barefoot Retreats

Clear information and photos of the cottage and easy reservation. Not sure where the name 'Barefoot' comes from!

26 October 2025
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Reply from Barefoot Retreats

Thank you for your lovely review! We’re so pleased to hear that you found the information and booking process clear and straightforward. Our name Barefoot Retreats was inspired by the feeling we want our guests to have when they stay with us: relaxed, comfortable, and free to unwind - just like being barefoot on the beach! We look forward to welcoming you soon

Rated 5 out of 5 stars

Returning customer

Returning customer, all has been well in the past

14 October 2025
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Reply from Barefoot Retreats

We really appreciate your feedback and your continued support as a returning guest. It’s wonderful to know you’ve had a positive experience with us, and we look forward to welcoming you again

Rated 5 out of 5 stars

We have just stayed at Woodville in…

We have just stayed at Woodville in Brancaster with our friends, Sara & Mike Graham. The house was perfect, very well stocked with everything we needed & lovely & clean. Due to this we have now booked Lazy Days in Burnham overy Staithe for next year.

13 October 2025
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Reply from Barefoot Retreats

Thank you very much for your kind feedback. We’re delighted to hear that you had such an enjoyable stay at Woodville and that the house met your expectations in every way. It’s wonderful to know you’ve already booked Lazy Days in Burnham Overy Staithe for next year - We look forward to welcoming you back and please do not hesitate to contact the team should you need any further assistance

Rated 5 out of 5 stars

Return booking after previous excellent…

Return booking after previous excellent accommodation and service

12 October 2025
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Reply from Barefoot Retreats

Thank you very much for your continued support and kind words. We’re delighted to hear that you’ve chosen to book with us again. It’s always a pleasure to welcome returning guests, and we look forward to ensuring your next stay is just as enjoyable.

Rated 5 out of 5 stars

Provided answers to all our outstanding…

Provided answers to all our outstanding questions prior to booking on line

30 September 2025
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Reply from Barefoot Retreats

Thank you for your review, we are so pleased to hear our reservations team were able to help you with your questions, we look forward to welcoming you.

Rated 5 out of 5 stars

Classy property

Great looking properties and easy to use website. Not the cheapest rentals but they look classy. We're looking forward to our first stay in a Barefoot property.

30 September 2025
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Reply from Barefoot Retreats

Thank you for your kind words! We’re so pleased you found our website easy to use and that our properties caught your eye. We look forward to welcoming you for your first stay with Barefoot, if you need any assistance please do not hesitate in contacting our team

Rated 5 out of 5 stars

Barefoot Retreats = 5 Star Luxury

All contact made with the team was very professional and efficient. The property we booked was fully equipped, so clean and the welcome pack was super generous with amazing goodies.
We have only been back 3 days and rebooked for next year! Thank you Barefoot Retreats, you give 5 star service and 5 star accommodation.

28 September 2025
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Reply from Barefoot Retreats

Thank you so much for your lovely feedback! We’re so pleased you enjoyed your stay, from the welcome goodies to the little details in the property.

It means the world to us that you’ve already booked again for next year, we can’t wait to welcome you back for another Barefoot getaway!

Rated 5 out of 5 stars

Barefoot properties and service…

We book with barefoot on a regular basis, the properties are all beautiful and spotlessly clean.

23 September 2025
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Reply from Barefoot Retreats

Thank you so much for your kind words! We’re thrilled to hear you enjoy booking with Barefoot and that our properties have consistently met your expectations. We really appreciate your loyalty and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great holidays, good value

We have just returned from our third holiday in a Barefoot Retreat holiday cottage and all 3 have been exceptional.
Each one has been a quality property, spotlessly clean and exceedingly well equipped.
We have already booked another Barefoot Retreat holiday cottage for next year.

20 September 2025
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Reply from Barefoot Retreats

We’re absolutely delighted to hear this! It means so much to know you’ve enjoyed three wonderful stays with us and already have your next holiday booked. Thank you for your kind words about the quality and care we put into our cottages – we can’t wait to welcome you back next year for another memorable stay.

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