Bargain Car Rentals Australia - Darwin City Reviews 

1,236
TrustScore 4.5 out of 5

4.6

99 Mitchell Street, 0800 Darwin City, Northern Territory, AU


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Rated 5 out of 5 stars

Picking up the car was a breeze. And detailed explanation was given to me patiently by the staff when I explained that I was unfamiliar with some of the buttons. Car was a very smooth ride and car ret... See more

Rated 5 out of 5 stars

The car rental rates were outstanding and check-in/out took next to no time thanks to online check in after booking. Staff were friendly and car was clean and reliable. Recommend for anyone visiting... See more

Company replied

Rated 4 out of 5 stars

Price and car. Staff need to communicate with clients how to operate the car with regards to trip meter phone and maps connecting very important

Rated 5 out of 5 stars

Easy location to get to in city. Clean, comfortable, recent model vehicle and very helpful staff member at pick-up.


Company details

  1. Car rental company

About Bargain Car Rentals Australia - Darwin City

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 99 Mitchell Street, 0800, Darwin City, Northern Territory, Australia

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,236)

9,547 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price, friendly service

Easy to book and really good prices. The guys were super friendly upon pickup and drop off. Highly recommended.

14 December 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi Jarrod,

Thanks for the five stars and your support. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Great service, great cars and great price. What more can you ask for :-)

12 December 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi Dimitrios,

We’re thrilled your pickup and drop-off were smooth and hassle-free. That’s exactly the kind of experience we’re aiming for. Thanks for sharing!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The service was excellent and the whole process was seamless. Would definitely use this car rental again.

8 December 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi Kelly,

We really appreciate your recommendation, and we're glad to hear that you enjoyed the vehicle. We can’t wait to help with your next trip!

Rated 5 out of 5 stars

service was amazing

service was amazing, cars are new and great price

3 December 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi Sofi,

Thanks for your review - we’re glad you felt your hire was good value. We aim to keep prices fair while still giving you a quality experience from start to finish.

Rated 1 out of 5 stars

DISAPPOINTINGLY IMPOSSIBLE TO RECOMMEND


After many years of renting cars in Australia and overseas, this has been the first ever to be, to say the least, unsatisfactory.
Some hours after returning the vehicle to the depot, the representative handling the return called to say that the documentation given at the beginning of the hire period was in fact for a car different from the one we were given. The document given showed damage that matched that was evident on the car used. Supposedly, none of this was shown on the “correct” document not provided. Requests for a copy of the proper document were met with assurances that it would be provided the following day when the manager would also make contact. Neither ever happened and no apology was ever forthcoming.

During the period of hire the vehicle communication system repeatedly announced that a service was overdue. On return, the representative’s response was that the logbook showed the service had been done. The obvious question is whether it was the car or the logbook that was faulty.

The arrogant attitude of the company representative throughout all communications did not help either.

It must be added here that dealings with the Head Office couldn’t be faulted in terms of efficiency, helpfulness and attitude toward the customer. Lessons that should be a model for the staff of the Darwin city depot.

7 August 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi John,

We're very sorry to hear about the experience you had with the depot. Accurate documentation is absolutely something you should be able to expect from us. We will be passing this feedback on to the Darwin team to make sure something like this doesn't happen again.

Rated 3 out of 5 stars

Not supplied with a full tank

The vehicle was not supplied with a full tank. It had just over 500ks of fuel, which we assumed was full but turned out the vehicle required around 600k plus to be full. On returning the vehicle we filled it to more than what was supplied to us, however we were charged almost $30 extra for the fuel top up plus an $85 refuelling charge. Advised Bargain of this issue and they requested a photo of the fuel gauge from when we picked up the vehicle. We hadn’t taken a photo as we wrongly assumed it was full. We only noticed how much was fuel in the tank as we were looking at how many kms of fuel/driving we were about to do to work out when we next might need to fuel up. Not the best experience.

24 September 2025
Rated 5 out of 5 stars

Nice service 👍

There was a small delay for pickup, which they complimented with a later return time and a car upgrade.

Do the online forms for express pick up to save some time and get rolling straight away.

1 October 2025
Rated 4 out of 5 stars

Easy booking and pick up

Easy booking and pick up. Staff were helpful. I did have an issue connecting apple play so I could use google maps. I went back to the depot and they informed me I had to plug in the usb to the passenger side of the console not the drivers side. Which is pretty dumb but it was a Haval. But otherwise all good.

27 September 2025
Rated 5 out of 5 stars

Team at Darwin city were very…

Team at Darwin city were very accommodating and swift. Grouse to deal with

19 September 2025
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Reply from Bargain Car Rentals Australia - Darwin City

Hi Jack,

Really appreciate your feedback -  it means a lot to the team. Great to hear they made such a positive impression.

Rated 5 out of 5 stars

Good service

Good service, car presented. On the day, the young guy was by himself and was under pressure, but did a great job.

20 September 2025
Rated 4 out of 5 stars

Handy walk from our hotel in the city

Handy walk from our hotel in the city. Great to have a car to do a bunch of stuff around Darwin, we went out to Berry Springs. Great car for 4 people, no issues.

The only reason I gave one less star is because it took a bit of time with picking the car up, as there were 4 groups waiting to pick up cars, & there was only one guy working. I felt sorry for the guy. Maybe 2 staff in the mornings would be better.

15 September 2025
Rated 5 out of 5 stars

Excellent service

Service was excellent and given that we did not prebook a car they were able to help at short notice. Great location (Next door to our accommodation). Car was clean & tidy.

5 September 2025
Rated 5 out of 5 stars

Easy to order and pick up

Easy to order and pick up
Return to terminal was good
Thank you

17 September 2025
Bargain Car Rentals Australia - Darwin City logo

Reply from Bargain Car Rentals Australia - Darwin City

Hi Johannes,

We’re thrilled your pickup and drop-off were smooth and hassle-free. That’s exactly the kind of experience we’re aiming for. Thanks for sharing!

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