Bargain Hardware Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the super fast delivery, great value, and the extremely secure packaging that keeps items completely safe during transit. People also highlight the exceptional customer support, noting that the friendly team is extremely helpful, prompt, and always quick to resolve any questions, concerns, or technical needs. Some reviewers were not happy with hardware issues, mentioning faulty components or products experiencing unexpected problems shortly after purchase. Additionally, a few people mentioned difficulties with customer support responses, delayed communication, or frustrating return processes when things went wrong.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting fully functional... See more

Customer service

People report positive experiences with customer service, frequently praising the friendly team and instant... See more

Service

Users describe positive interactions with service, highlighting efficient support and fast response times.... See more

Delivery service

Consumers find delivery service to be marked by satisfaction, frequently highlighting quick and reliable... See more

Quality

Reviewers express mixed feelings regarding quality, as some consumers highlight well-built workstations with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Shop

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(248)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service here is some of…

The customer service here is some of the best I've had in a long time. Quick getting back to you, and helped answering a ton of questions.

6 October 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Andrew, Thank you for your positive review. We are always happy to help as much as we can :-)

Rated 5 out of 5 stars

Fast Delivery - Excellent Customer Service

BargainHardware is an outstanding company that delivers a high-quality service with a support team to back it up! I'm a return customer and have purchased numerous systems from them before; each time, they exceed delivery estimates and get orders dispatched exceptionally quickly. Although a company can usually get the service delivery and sales experience spot on, as that makes them their money, after-sales care can often fall behind. After recently needing to put their support to the test when I experienced a hardware fault, I'm delighted to report that this isn't the case at BH. Their team (shout out specifically to Ben S.) went above and beyond to rectify the problem as quickly as possible; I can confirm that it was one of the least painful RMA experiences I've had to date! You've certainly gained a loyal customer here, and I'd be confident to recommend BH to anyone in need of refurbished gear. Thank you!

16 September 2021
Unprompted review
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Reply from Bargain Hardware

Hi William, Thank you for your comments and 5 star review. It's great to hear such detailed feedback and Ben S has been made aware :-)

Rated 5 out of 5 stars

Great experience, very impressed so far.

I contacted bargain hardware with some questions before making a purchase and they were very helpful. I wanted to know what screens were available on refurb laptops. They configured the machine to the spec I wanted all easy to choose on the website including installing my favourite operating system (Debian) and it was easy to finish the setup (although it would have been nice to have the WiFi firmware installed). It was built and shipped very quickly with no issues and packaged perfectly so the machine arrived in great condition. I'm very pleased with the A grade refurb so far and I love the new streamlined lighter ThinkPad. I'm also impressed by the batteries which although a refurb still hold above 70% of original capacity. I actually was told by bargain hardware that the screen would be a WXGA model but I am pleasantly surprised to have received a full HD IPS screen on my laptop. I don't know if this was a bit of nice luck or if they went the extra mile and found an IPS screen for me. Either way I'm very pleased because although mostly for business use I work in a school of fine art and a better screen is a real advantage.

12 September 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Ed, Thank you for your positive review :-)

Rated 5 out of 5 stars

1st Purchase - Bargain Hardware easily bettered my expectations.

Recently signed up for an Open University course, and wanted something with a bit more power than my aging laptop on which to run the virtual machines which are to be part of the course / used for lab prep etc.

Lacking a huge amount to invest in new equipment and needing something which was affordable while offering sufficient drive slots, processor cores and memory slots I found Bargain Hardware offering refurbished units with an online configuration process which reminded me of the original process when buying from HP.

The good news:

Select the chassis / hypervisor you wish to use, and then pick and mix from the presented options to build your server.

Bargain Hardware offered a wide range of components, and I was able to purchase an HP DL380 G8 with mixed storage, enough ram to get me started as well as a matching Optical drive, cables and some spare fans all in one go.

I've got previous experience buying these items full price from HP - so was pleased to see that Bargain Hardware remove some of the compatibility questions novice buyers may be faced with when selecting items.

Ordered on a Tuesday evening, thanks to a discount code, saved a little more at checkout and the delivery costs were less than £10. Shipping confirmed on the Thursday, and equipment arrived on the Friday.

The better news:

Equipment arrived securely wrapped and boxed. The box didn't say HP, but it was sufficiently robust and it included proper packaging for a 2U server.

Unboxed, components checked - extra items wrapped well, and placed in box to the side of the server, and all as expected. I installed the optical drive added an 8GB SD card and now, having tweaked some BIOS and iLO settings, am installing ESXi onto the box.

Guess I have 12 months to find out how reliable the equipment is, however, so far, the experience has been one I need to recommend.

Having a company which has been doing this for a significant amount of time is more confidence building than taking a risk and buying with no warranty from a random E-bay listing.

11 June 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Dear Agile VMWare Guy (Great name BTW)
Thank you so much for your kind words, we really appreciate the time you took to write such a detailed review! The HP DL380 G8 is a very popular choice and we think it's great that our configurator made such an impression on you :-)

We wish you the best of luck with your OU Course :-)

Thanks again!
Bargain Hardware

Rated 5 out of 5 stars

great place to get hardware and CPU/RAM trays.

I needed some trays for my RAM and CPU's and I saw that Bargain Hardware were selling these. I was able to get these using PayPal and it was quick and easy to do. The shipping cost was also good and the trays arrived quickly. I'm very happy.

20 May 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi KM, Thank you for your review. It's great that you are so pleased with our service that you wanted to let the wider community know about it. We aim to make shopping with as easy as possible. We look forward to doing business with you in the future :-)

Rated 5 out of 5 stars

Top notch products/advice

Have bought from these folks before - very helpful and obliging in picking gthe right hardware for my budget.
Need some upgrades, and after a quick call, Sam in the sales team could not have been any more helpful in advising me of the options I needed. Top marks and highly recommended. Worth buying here for gthe adice alone, not just the decent prices.

27 April 2021
Unprompted review
Rated 4 out of 5 stars

Maybe I am just unlucky

Bought a workstation to work from home due to Covid. Let's talk about the positives first:
1) Fast dispatch.
2) The cosmetic condition exceeded my expectation despite being labelled as Grade B.
3) Wide range of products available on the website.
4) Very knowledgeable staff.

It works fine apart from one thing: The third ram slot (out of eight) on the motherboard is dead. Whenever I put ram into that slot the machine just doesn't boot. I have to skip that slot and work around the problem, which means I cannot achieve the maximum capacity or speed. I was thinking, had I ordered more ram sticks, maybe Bargain Hardware would have discovered it, or they would have given me another motherboard...

[Updated 5Nov2020] I received a call from Ben from Bargain Hardware offering a replacement. I felt I'm partly responsible for it so I have to decline the offer. Besides, I cannot live without my PC even for a day!

Ben and I had a good chat and I really appreciate their customer service.

30 October 2020
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi JH, sorry for the issue here. We've sent a request through Trustpilot to grab your order details. In this situation our standard practice is to replace the motherboard or entire system. Please respond to the request for more information and we'll promptly supply you with a replacement. Thanks for your custom and the great feedback!

Rated 5 out of 5 stars

Brilliant experience all round

Brilliant experience all round. The purchasing process was super easy and I found their website really easy to navigate. The packaging the CPU was sent in was great, no chance of damage at all. Unfortunately I bought a CPU that didn't work with my PC and the refund process was so smooth, I had constant updates and quick replies to my messages from Ben. I had an authorised refund within an hour of my return delivery notificatoin. I can't fault them.

15 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Configured a Dell Precision on a Tuesday evening and it arrived, well packaged and in excellent condition, on Friday. Very pleased with quality of refurbishment and build as a whole, especially considering the price.

I would definitely recommend, and will be buying from them again in the future.

13 September 2020
Unprompted review
Rated 5 out of 5 stars

They are more than great: perfect!

They are more than great: they are perfect! As a IT technician/administrator, I did search for 2nd hand/refurbished equipment with a decent price. It is very difficult in Belgium to find that kind of service... Until I found them, 4 purchases in a month (at very decent price), delays & expedition costs are OK! Quality at it's top! Keep going folks, will recommend you to my friends/colleagues! I hope that your networking section will someday expand (ie: other brands/firewalls)....

regards from Belgium!

^sv

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Bought a CPU from Bargain Hardware

Purchased an OEM/ Tray Xeon E5-1660 v3 processor. Without delving into why I bought it, they had the exact model I was looking for at a good price, it arrived next day with DPD next day delivery, well packaged and works perfectly, new as described, this was a great find. What more can I ask for?

23 August 2020
Unprompted review
Rated 5 out of 5 stars

Offers Refurbished Computers & Parts at Reasonable Prices

BH have been an excellent site for me to get refurb computers from. They were my first place to look when I replaced my aging file server, and they aren't as nearly as expensive as some other places, which makes me and my wallet rather happy.
Shipping is excellent, as with larger items they always go DPD, and nothing has gotten damaged before.
Seeing as their parent company, 1st Technologies, deals with the IT sector anyway, all of the shipping stuff should be set in stone.
I will certainly keep buying from you guys over there - keep up the good work, and stay safe!

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Great Price and Service

Ordered 2 Dimms from Bargain Hardware,
Bargain Hardware are super organized with emailing you the information including shipment date with a great price
the order went smooth from the time i ordered online and received the 2 Dimms.

thank you Bargain Hardware for a great price and a great service the Dimms work great!.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Had a slight issue with my order when it arrived but they went above and beyond to put things right. Really good service

20 December 2019
Unprompted review

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