Bargain Hardware Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the super fast delivery, great value, and the extremely secure packaging that keeps items completely safe during transit. People also highlight the exceptional customer support, noting that the friendly team is extremely helpful, prompt, and always quick to resolve any questions, concerns, or technical needs. Some reviewers were not happy with hardware issues, mentioning faulty components or products experiencing unexpected problems shortly after purchase. Additionally, a few people mentioned difficulties with customer support responses, delayed communication, or frustrating return processes when things went wrong.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting fully functional... See more

Customer service

People report positive experiences with customer service, frequently praising the friendly team and instant... See more

Service

Users describe positive interactions with service, highlighting efficient support and fast response times.... See more

Delivery service

Consumers find delivery service to be marked by satisfaction, frequently highlighting quick and reliable... See more

Quality

Reviewers express mixed feelings regarding quality, as some consumers highlight well-built workstations with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Shop

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(248)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from quote to…

Excellent service from quote to delivery and prompt support should a warranty claim arise.

17 May 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi J, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Excellent seller

Spent, about 80K on hardware. Guys made custom configuration I need.
Good prices, quick delivery and excellent post sale support.

16 April 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Alexander, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

great service

great service - excellent aftercare service - I will be using them again

6 April 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Gary & Hilary, Thank you very much for your 5-star review, It is great to hear you will be coming back again.

Rated 1 out of 5 stars

More than doubled my bill after purchase

I had ordered a laptop (elite book 820 G3) for about £140, as this was the price advertised on their website. They then sent me an email saying they would add £264 to my order. It is ridiculous.

5 April 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Dominic, We are sorry to hear about the pricing problem with your order. The team have reached out to you over email, We would like to put this right for you.

Rated 5 out of 5 stars

Awesome store, Astonishing service.

Very quick shipping, items arrive very well packaged, clean and in great state, all for incredibly competitive prices. I'm all about environment sustainability and this guys make it accessible and at a quality I've seen only at Bargain Hardware.
Also, I cannot stress enough the quality of the customer service, had an issue with a switch after a few months from purchase, their warranty covered all expenses (I covered only import fees to the EU), all with the friendliest of communications. I will 100% buy again from them, and also recommend it to everyone in need of great, refurbished gear, for their homelab, business or home.

31 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Edoardo, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase!

Rated 5 out of 5 stars

Very trustworthy company

I made a custom configured desktop pc and it arrived exactly as customised as I wanted it to be within 24 hours of ordering it

24 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Luke, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

I've been an IT engineer for over 30…

I've been an IT engineer for over 30 years, and for more than 20 of those using Linux. In all that time I have not come across a hardware supplier which outperforms Bargain Hardware. I've had quite a number of items from them over the last few years, and every one was exactly as described. I've had no issues at all, and all kit has performed flawlessly. I wish other companies took as much care of customer and product as these guys do. Well done them.

21 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi James, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

10/10 would recommend

The support service is Amazing.
Bought a server and had issues with the delivery, they proposed a solution to sort everything out without paying the delivery again.
10/10 would recommend.
Also, kudos to Ben for his kindness throughout my issue.

When the server arrived, everything was working perfectly thanks to their testing before shipping it.

15 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Quentin, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great service after some delivery issues.

I'm updating my review in light of the fact that Nigel from BH got in touch personally to apologise for delivery issues I had. It makes a massive difference to deal with a company that treats customers like human beings.

Thanks Nigel. For the record, the hardware I've purchased from BH has been great, no issues.

15 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you for your review, I have reached out to you by email to try and resolve the issue but have not yet received a reply. Kind Regards Nigel

Rated 5 out of 5 stars

Great service

Great service. My Graphics card was faulty but just out of warranty.
Had a quick response and the card was replaced.

Thanks!

15 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Lodger, Thank you for your 5-star review :-)

Rated 5 out of 5 stars

What a great company!

I’ve used Bargain Hardware for years. I’ve just bought a Dell Workstation from them to replace an older machine (also from BH but now 5 years old), and they’ve been impeccable. I had a problem with the Display Port input on my own monitor which caused major problems and the technical team couldn’t have been better - even taking the machine back to test with no charge. The problem’s resolved now and I’m delighted with the new workstation which is powering through a backlog of image editing,
VERY STRONGLY RECOMMENDED!

9 March 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Christopher, Thank you for your 5-star review :-)

Rated 5 out of 5 stars

My New Computer is Awesome.

I just purchased a refurbished Dell Precision workstation. Love the box and love the service provided by Bargain Hardware.

21 December 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Thomas, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great support

Great support, thanks!

17 December 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Cyril, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great customer service

Had an issue with a fan in a server i bought from here a few months ago. Contacted customer service and they were very friendly and issued a replacement fan as soon as i was able to verify the issue was with the fan unit itself.

11 November 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Archie,
Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Quadro M4000 GPU from Bargain Hardware

Bought a Quadro M4000 GPU from Bargain Hardware. After installing, there were some problems with it recognizing Monitors. I contacted Ben who helped me test the GPU to make sure all the ports were working okay. They were! Then he suggested various equipment/cabling tests I should do to identify the problem. Eventually I got to the root of the problem and am now happily all sorted!

5 November 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Seamus, Thank you very much for your 5-star review. :-)

Rated 5 out of 5 stars

Amazing customer support.

Amazing customer support.
It always highlights how good a company is, not by the purchasing, but by the customer service you receive if things go wrong.
In this case it has been excellent. We had a server finally fail on us this morning, and I've just received notice that a new one has been built and dispatched tonight ready for delivery tomorrow.
They have exceeded my expectation I had for their service and would like to thank Ben especially, for the support, fault finding and way it has all been handled. You have won a new loyal customer.

Well done,
Andy.

4 November 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Andrew, Thank you very much for your 5-star review. :-)

Rated 5 out of 5 stars

First Class Company

We use this company all the time for our PC'S.
Best company we have used and we wouldn't use anyone else.
Great products, great prices and the customer service is second to none.
Keep up the great work

4 November 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Carnaby Gaming,
Thank you for taking the time to leave us a 5-star review :-)

Rated 5 out of 5 stars

Probably best costumer support I ever…

Probably best costumer support I ever had for a long time. Great communication, problems solved almost instantly and overall great shopping experience. Highly recommended.

30 October 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Darius,
Thank you so much for taking the time to leave us a 5-star review :-)

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