Bargain Hardware Reviews 

247
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the remarkably careful packaging that keeps items completely safe and secure during transit. People frequently highlight the friendly and helpful customer support team, noting that representatives are quick to resolve questions, offer useful advice, and warmly assist with orders. However, some reviewers were not happy with occasional hardware problems, such as defective components or unexpected delivery delays. A few customers also mentioned frustrating difficulties when trying to return items, or experienced situations where customer support failed to respond as quickly as expected.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of differing opinions. On one hand,... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and friendly assistance.... See more

Service

Reviewers highlight positive aspects of service, describing it as fast, efficient, and very helpful.... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the robust build and flawless... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting secure packaging and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Shop

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(247)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I purchased a Z8 G4 HP workstation at the end of last year. It was unbelievably well specced for the money and appears very well built. The customer support also gave me some good advice when configuring the machine. It came quickly and was packaged well.

17 March 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Richard,
Thank you for taking the time to leave this review. We're glad our support team were able to help you get what you need and that the final product meets your expectations.

Rated 5 out of 5 stars

Second purchase

This review relates to the second purchase I have made from Bargain Hardware and the experience was as good as the first . Their team was able to take my description of what I wanted to achieve and convert that into a specification , efficiently presented, and rapidly delivered at a very competitive rate
The actual hardware functions flawlessly and precisely as expected . Some additional requests have been met with the same level of care and attention , such as when I decided to add extra ram to the HP server , they were able to check records and ensure that everything matched seamlessly.
All in all , a superb team to deal with an I will definitely be returning to them when my requirements expand.

5 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Paul,
It's always nice to see a great review following a second purchase! We're happy to see you are satisfied with both the product and the service, we hope to hear from you again.

Rated 1 out of 5 stars

I've been waiting 30 days for an order…

I've been waiting 30 days for an order worth around £4k (2 Servers) and you still can't tell me when I'll receive it.
And they still can't tell me when they will deliver it.

12 March 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there, we're very sorry to see your package has not yet been delivered.
Unfortunately once a package leaves out site we have no control of delays created by customs clearance. We are in daily contact with the courier awaiting update on your package. We assure you we are doing everything in our power to resolve this issue and get your package delivered as quickly as possible.

Rated 1 out of 5 stars

Test your machines thoroughly when you get them.

I bought a machine that came with a faulty SSD. The motherboard diagnostics picked this up as well as a number of other testes that I carried out. It took them over 3 days to accept that this was indeed faulty and in the end they did not. I had to return it and get a new SSD myself. This was just the beginning. Once I installed the new drive, I had issues where the motherboard's firmware would simply crash while performing hardware checks, before showing the logo screen. The result of this is that the machine appears switched on but never boots. Sometimes it would boot. I spent 2 days diagnosing the issue, I provided them with detailed information on how to reproduce the issues and an assessment of what I think is the issue. Given the overall quality of my experience, and the fact that the issue was with the motherboard, I decided to return the machine and be done with it. In the end it took them much more the they claimed to give me the refund and still they would not admit that the motherboard has an issue and held back a small amount of money for this. If you are buying a T7910 be weary and test the motherboard for booting issues.

6 February 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi William, we're sorry to see the negative review here.
The faulty SSD was returned and refunded as we did not have the available stock to replace it once the fault was verified, this was agreed upon with yourself before being processed.
The returned machine was fully tested and our engineers were unable to replicate the fault you were experiencing, we have held back no funds and have refunded you for the full value of the order, including the shipping costs that we would not normally reimburse for a machine with no fault.
Unfortunately we do not offer compensation for time spent trying to diagnose a machine as you requested, this not fall under our warranty.

Rated 5 out of 5 stars

Used this company before and been very…

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I've received from others sending new. Bargain is right too, though not what it was thanks to the whole AI revolution. More and more difficult to afford new components these days. Hard drive I bought was manufacturer recertified with less than an hour power on time!

17 February 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Ben,
Thank you for the kind review, we're happy to see you were satisfied with the product and the packaging it arrived in. We hope to hear from you again soon!

Rated 5 out of 5 stars

Very good experiences

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the issue on the same day. I highly recommend them.

17 December 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Tomaz, thank you for the kind review. Our customer service team will be delighted to know you are satisfied with the support you have received, we hope to hear from you again soon!

Rated 5 out of 5 stars

Great Service

I wanted to buy a 'new' server so that I have hardware redundancy for my self-hosting needs. I was able to find one that suited me. There was a slight issue with my order (I ordered the wrong CPU!), which was sorted by email, and was delivered promptly. Their packaging is exceptional. I will definitely be using Bargin Hardware again.

19 February 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Tee Jay, thank you for taking the time to leave a 5-star review! It's great to see you're satisfied with the hardware and service received.

Rated 5 out of 5 stars

Bargain Hardware chased an incorrectly delivered package

I ordered from Bargain Hardware late last week, with delivery scheduled via DPD. On Tuesday, my parcel was marked as delivered, though I hadn't received it, although I had been home the whole time. With the lack of any direct method of contacting DPD, I contacted BH to tell them. Ben at BH sprang into action, contacting DPD on my behalf to find out what had happened. It turned out that the DPD delivery guy had disobeyed instructions NOT to leave packages safe and, for some unknown reason, left it at the back door of number 20 across the road, despite the package clearly labelled with my house number of 25. Ben got DPD to send a map indicating where the package had been left so that I was able to knock on that neighbour's door, who checked to find the package at their back door (under cover, thank goodness, otherwise the rain may well have ruined the goods). So, kudos to Ben and, later on, Chris of BH for helping me recover my parcel. I am now off to post a one-star review to DPD for their incompetence.

10 February 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David,
Thank you for the review, we're delighted to see you were able to successfully recover the package with no damage! We hope to hear from you again soon!

Rated 5 out of 5 stars

Service and speed of sending goods is pretty good

After buying 3 items from BH, I found the quality of service to be pretty good as well the speed of sending the goods on. I would recommend them to anyone thinking of buying computer hardware

4 February 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Rob,
Thank you for the review, we're happy to see you're recommendation and hope to hear from you again soon!

Rated 5 out of 5 stars

Peace of mind

Buying from BH always gives me peace of mind.
They're fast, friendly, professional and knowledgable, with excellent customer support.
Prices are very fair, and even though I don't spend that much they still treat me very well, a rare commodity in trade these days.
Special thanks to Ben for the sympathy with a doddery old IT bloke! :) Well Done as always.

30 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Kevin,
It's always good to see a review from a repeat customer! We're glad you still feel you're receiving the great service we strive to provide, we look forward to hearing from you again.

Rated 5 out of 5 stars

Exceptional support and deep trust – from the UK to Germany in record time!

I recently purchased a Supermicro motherboard that unfortunately had a defective RAM slot. I prepared a detailed fault report and contacted their support. What happened next is truly remarkable in today’s e-commerce world.

Instead of insisting on a long and complicated return process, Chris from Customer Care showed me an incredible level of trust. Based on my technical report, they dispatched a replacement unit immediately—without waiting for me to return the faulty board first! This was a huge relief, especially regarding import VAT and the technical downtime.

The speed was breathtaking: We started the conversation on Monday, and the replacement arrived here in Germany on Thursday via UPS. In just 4 days, the issue was completely resolved.

Bargain Hardware doesn't just sell high-quality refurbished enterprise gear; they stand behind it with a level of service and trust that is hard to find. A huge thank you to Chris and the team. 10/10, highly recommended!

29 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Kai, thank you for the review.
We're always happy to see customers satisfied with our after sales support! We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Very satisfied

Fast delivery, fast response, fast support! :-)

26 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there, thank you the review, we're happy to see you enjoyed the speedy service!

Rated 5 out of 5 stars

Cost efficient server hardware, great service

Cost efficient server hardware, fast and reliable delivery and great customer service. Bargain Hardware are my 1st choice for used servers and components.

21 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,
Thank you very much for taking the time to leave us a 5-star review! We're delighted to see you've had a positive experience with us.
We hope to hear from you again soon.

Rated 5 out of 5 stars

good prices and nice people :)

9 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Esther,
thank you for taking the time to leave this review.
We're delighted to see you've had a positive experience and we look forward to hearing from you again!

Rated 1 out of 5 stars

I'm not happy with the computer I…

I'm not happy with the computer I bought. It had problems from the start. I spent a lot on repairs. After a year, it stopped working. A very bad experience and a lot of stress.

3 January 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Andy,
Sorry to hear you've had a negative experience here. I can't find any order or ticket using the name provided here. We do offer a 3-year warranty for repair or replacement on configured workstations and servers, if you contact our support team we'd be help to help you with the machine.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐**Excellent Quality Desktop and Reliable Service**

⭐⭐⭐⭐⭐

Excellent service from Bargain Hardware. The desktop I purchased was exactly as described, well packaged, and in great condition. Delivery was smooth, and their communication and support were professional and helpful throughout. Highly recommended for quality refurbished hardware and reliable service.

20 January 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Elvis,
Thank you for the kind review. We're pleased to see you're satisfied with the product and the support you received. We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Bargain hardware is a good company

I bought a HP 800 SFF G5 (which came with 8GB of RAM) as well as 2 replacement sticks of 8GB RAM from Bargain Hardware. The HP machine worked, but the replacement RAM didn't work. I told them about this and they said I can return the RAM, so I sent the RAM back to them and I received my refund in a timely manner. Bargain hardware is a good company.

24 December 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you for amending this review! Our apologies again for the delay in posting your refund, we're happy to see you are satisfied with the overall outcome here and we hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent customer service

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package ready for dispatch and made the change. It did not delay shipping. This is first class customer service, and it is greatly appreciated.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Refurbished graphics card AMD Radeon R7 430

Ordered a refurbished graphics card for £15 via their website, arrived well packaged and in a timely manner. Fitted the unit into an HP 290 G2 Micro tower running Windows 11Pro. Installed fine and is working fine with a bit of noise from the the fan which BH have contacted me about. All positive and the staff are very helpful. Will certainly be using them again!

Well done BH.

A little advice from someone who did not know!!

If you order a GPU and have no experience with one a little tip is check the output - the display port on this card caught me out. I assumed it was HDMI but it was Display Port. I did not have any DP cables to check the unit fully at first with my PC monitors.

I have also learned that the DP output may require an active DP to HDMI adapter if you are using the output to work on a TV. (resolution, refresh rates etc etc) It all worked fine with my desktop PC monitors but the none active cables I got means it still does not work with a DP to HDMI standard cable to feed to the HDMI input on my TV's.

Just ordered an active DP to HDMI cable

Hopefully that sorts the issue.

Oh for standardisation .... although I believe ... it's all in the name of progress!!

18 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look