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Bark and Jack Reviews 1,990

•
TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the straps, noting their comfort, durability, and premium feel that often exceeds expectations. Many appreciate the attention to detail and the aesthetic appeal, finding that the products look even better in person. The pricing is also frequently highlighted as good value for the quality received, and the delivery service is consistently described as fast, efficient, and reliable. However, some people were dissatisfied with color discrepancies between product photos and the actual item received. A few customers also experienced issues with the buckle on a specific strap design, finding it prone to detaching. Additionally, a small number of consumers expressed disappointment with the perceived quality of certain products, describing them as thinner or less robust than anticipated, and one reviewer felt a tool was overpriced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and quick delivery, with some... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speedy and... See more

Price

Reviewers highlight positive aspects of price. Many customers found the straps to be a great value,... See more

Based on these reviews

Rated 5 out of 5 stars

Great quality straps with an incredidly smart weaved texture that would suit any kind of watches from upmarket to everyday wear time pieces. B&J's straps are extremely comfortable to wear with a gr... See more

Rated 5 out of 5 stars

I was lucky to get the textured strap that I wanted ... on sale and before it was completely sold out and never to return. I like how B&J show photos of the strap on wrist and on actual watc... See more

Rated 5 out of 5 stars

Just got in a couple nylon straps from Bark and Jack — and I’ve gotta say, they nailed it. Super comfortable, well-made, and they look even better in person. The attention to detail’s legit, and the... See more

Rated 5 out of 5 stars

Easy ordering process and prompt despatch. My straps came with a watch travel pouch. Straps are expensive for nylon NATO types but I've not found anything quite as good. Fittings, strap and finish... See more

Company details

  1. #18 of 127 best companies in Watch shop
  2. #1 of 5 best companies in Blogger

About Bark and Jack

Written by the company

Bark & Jack is a small UK business based in Scotland. Bark And Jack is one of the largest independent watch blogs and watch accessory shop selling some of the best premium fabric and leather watch straps along with watch accessories.

The Bark and Jack watch blog covers both the best affordable watches and best luxury watches.

YouTube:
YouTube.com/BarkAndJack

Instagram:
Instagram.com/BarkAndJack

Facebook:
Facebook.com/BarkAndJack

- Honory member of the Alliance of British Watch and Clock Makers.
- GPHG 2022 Academy member
- Featured in The New York Times
- Featured in Watch Pro
- Featured in Hodinkee

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

No 21mm straps?

The straps are great and for the money you can't go wrong but when you need a 21mm strap it leaves you in limbo. However a 22mm strap on a submariner with curved spring bars does look like it was meant to be there so you can let them off. Just wish they had advised this on their website rather than having to take a punt and hope for the best.

19 February 2026
Rated 1 out of 5 stars

Low rating due to policy NOT to deliver…

Low rating due to policy NOT to deliver 2 EU

27 January 2026
Bark and Jack logo

Reply from Bark and Jack

We understand the frustration around EU shipping. It’s certainly not a commercial decision to exclude EU customers — we’re currently implementing a new fulfilment solution that will allow us to resume EU deliveries soon.

We’ve reached out to you directly to discuss this further and have offered a refund if you’d prefer not to wait.

– Gerard, Bark & Jack

Rated 1 out of 5 stars

Buckle easily fails and pops off the Strap.

I’ve had the NATO strap for 5 days. The last two day the buckle has snapped off while I have been either putting on or taking off the watch. A NATO strap is designed so if one spring bar fails you don’t lose the watch. Unfortunately if the one spring bar in the buckle easily pulls out, you risk losing the watch. This is a design flaw. A proper fix would be to have a threaded pin in the buckle. After the buckle popping off two days in a row, I no longer trust the strap. I have reached out on Facebook to Bark & Jack the last two day with no response. This is disappointing. I’m hopeful I can still return the strap for a refund, but I might just be out the money.

28 January 2026
Bark and Jack logo

Reply from Bark and Jack

Hello,

We’re very sorry to hear about your experience — that’s certainly not what we expect from one of our straps. We reached out to you directly and have issued a full refund.

As mentioned in our communication, our facebook is not monitored, and customer service queries are dealt with via orders@barkandjack.com as stated on our shop.

Thank you for bringing this to our attention.

– Gerard, Bark & Jack

Rated 5 out of 5 stars

Good NATOs but pricey

Easy ordering process and prompt despatch.
My straps came with a watch travel pouch.
Straps are expensive for nylon NATO types but I've not found anything quite as good. Fittings, strap and finish are better than other equivalents I've found.

14 January 2026

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