barongworld.com Reviews 102

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, often describing items as beautiful, well-made, and featuring great designs and materials. Many also highlight the responsive and helpful customer service, noting that representatives guided them smoothly through processes and went above and beyond to assist with orders. The promptness of service and timely delivery are also frequently mentioned as positive aspects. However, some people were dissatisfied with various aspects, including significant delays in delivery, with products arriving much later than expected or advertised. There are also concerns about inconsistent sizing, where items did not match measurements or were different from what was ordered. A few other people also felt that the customer service was unhelpful or unresponsive, especially when issues arose, and some mentioned receiving incorrect or low-quality items.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the beautiful craftsmanship,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive interactions, such as... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the great quality for the... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced fast shipping... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Based on these reviews

Rated 3 out of 5 stars

The shirt is nice, but I had to contact customer service 2-3 times because they went well over the typical deadline posted on their site. Do not buy from them if you expect the products quick. It took... See more

Rated 3 out of 5 stars

I like the large selection of barong tagalogs available. The online experience was excellent overall. When purchasing online I thought I was setup for delivery but it was for pickup. This caused a del... See more

Rated 4 out of 5 stars

Great style. Great quality for the price. The only thing my husband has issue is the collar. It is too stiff that makes it a bit uncomfortable. I suggest to use a softer material for the Chinese... See more

Rated 4 out of 5 stars

The item is great and delivery was quite fast. Delivery fee is quite expensive. It would be good if there were more delivery options. The packaging of delivery is not great. With the fee involved, I... See more

Rated 5 out of 5 stars

Originally they sent me the wrong sized Barong out, not ideal. However Alex was extremely helpful in getting me out a replacement Barong, and did so in time for an event I had coming up, and urgently... See more

Rated 5 out of 5 stars

I loved their responsive and helpful customer service in how they went above and beyond in helping me get my order done. The Barong Tagalog I ordered, that they provided is what I wore at my wedd... See more

Rated 5 out of 5 stars

Happy with the barong I ordered. If you’re also planning to wear it to an event make sure you take to account the shipping time. I chose regular shipping and it takes about 18-20 business days for it... See more

Rated 5 out of 5 stars

I appreciate the tracking info. This is a gift for my niece's son. She said the fabric and the embroidery were very nice. Unfortunately I don"t have a picture of his son wearing the barong yet.... See more

Rated 5 out of 5 stars

My barong turned out perfect. Nice material good price, excellent service. The key is to do great measurements for the order. It came on time and the after service was great too. I have worn it to 2 w... See more

Company replied

Rated 5 out of 5 stars

The dress fits well and is exactly like the photo. It arrived quickly. Customer service replied promptly to queries.

Rated 5 out of 5 stars

Excellent customer service. I made an error on my initial order and when I contacted support, they were able to fix it and sent the correct size item!

Rated 5 out of 5 stars

I had a great experience with BarongWorld. Their customer service was incredibly helpful and professional when I needed to request an exchange due to ordering the wrong size. They guided me through... See more

Rated 5 out of 5 stars

Everything was great! Quality of the barongs, and the delivery.

Rated 5 out of 5 stars

It makes you feel Like a winner while wearing an apparel made by Barong . This is my fourth item purchased at Barong and would recommend to friends .

Rated 5 out of 5 stars

The Barong Tagalog we bought fit perfectly - we had to provide fix measurements and they gladly helped us - Their Team is also amazing! Thanks BarongWorld

Rated 5 out of 5 stars

The Barong Tagalog we bought fit perfectly - we had to provide fix measurements and they gladly helped us - Their Team is also amazing! Thanks BarongWorld

Rated 1 out of 5 stars

I ordered the right size for me pero, smaller yung dumating. Yung top tumutusok sa armpit. Not comfortable. The ribbon on the skirt is not attached at kailangan pang problemahin kung paano ila... See more

Rated 1 out of 5 stars

Use caution when ordering a Barong for an upcoming event. I ordered a Yellow Barong with 3 months lead time, rare updates other than a default generic Shop App tracking. The Barong arrived a week aft... See more

Rated 1 out of 5 stars

Trust the reviews - Do NOT order from here!!! Multiple hidden costs, horrible customer service, mediocre product. You're better off ordering a Barong from Kultura. Actual reply from customer servi... See more

Rated 1 out of 5 stars

Extremely Disappointed – Wrong Item & Zero Customer Service I waited 11 days for my order only to receive a cheap, low-quality barong that looks nothing like the one advertised. The item they s... See more

Rated 1 out of 5 stars

Do not EVER order from here. Their customer service is atrocious: Mike, Alex, Yen, they are all TERRIBLE. I ordered a barong with express shipping three weeks in advance and it took EIGHT WEEKS to arr... See more

Rated 1 out of 5 stars

Really poor communications on shipping. Many barongs are naturally for planned events. As a result, timely delivery and communications is important. However, Barong World simply doesn't communicate... See more

Rated 1 out of 5 stars

I bought a Barong to this company to be use supposedly for a wedding but never came on time even though I have to pay for rush shipping. Just like what other people are saying in their reviews, this c... See more

Rated 1 out of 5 stars

If I could give a zero, I would. Ordered 4 barongs 2 months before my event. 4 weeks out I asked for an update, they said it was delayed. 2 weeks out I was asking for daily updates and they said... See more

Rated 1 out of 5 stars

I ordered a shirt for the holiday. After several requests via email for a shipping date, zero response, yet my credit card was billed right away for almost $200. I tried to cancel and requested a ref... See more

Company replied

Rated 1 out of 5 stars

Unfortunately the barong I received looked worn with some stain around the collar and smelled of body odor. It was on clearance so I’m guessing it was a returned product . It looked beautiful and tha... See more

Rated 1 out of 5 stars

The camisa de chino has a return policy but they are not acknowledging it or honoring it and has been ignoring me now. XL and XXL are more like medium and large, it doesnt fit and they dont want to he... See more

Rated 1 out of 5 stars

I should have Refund, because I ordered it in USA and I deliver in the Philippines. The prize is half the difference. The Filipiana is not match in the dress . I’m not satisfied because I paid too muc... See more

Rated 1 out of 5 stars

I placed my order on October 25th and requested delivery no later than November 5th because I needed it for my wedding. For 16 days, the order stayed stuck on “processing,” and I received no u... See more

Rated 1 out of 5 stars

Lesson learned: NEVER EVER BUY AGAIN A BARONG TAGALOG AT "BARONG WORLD"!! Buy it from those trusted shops or outlets instead and have it fitted physically.

Rated 1 out of 5 stars

Disappointed with my recent Filipiniana dress order. The seller did not follow the agreed measurements and added an extra 2 inches despite clear instructions to stick to the actual measurements I prov... See more

Rated 1 out of 5 stars

I ordered a barong and a camisa from this website. It stated that shipping would take 3–7 days. I even paid $7.99 for USPS First Class shipping to ensure it would arrive within that timeframe. On Sa... See more

Rated 2 out of 5 stars

The stitching on the barongs were nice, but the overall quality was not great. The measurements online are not accurate either. I ordered two barongs in the same size and each came in different measur... See more

Rated 1 out of 5 stars

I ordered my barong om April 14. And just received it on May 23. When i ordered my barong i was told that it would be 25 days to receive since i had a custom one made. Everytime i would ask about my o... See more

Rated 1 out of 5 stars

I ordered this shirt for my husband since early February so he could use it on time for the Father daughter dance at school scheduled on 4/2/26. The shirt is beautiful but there was a few problems wi... See more

Rated 1 out of 5 stars

I recently ordered a Medium Organza Classic Barong Tagalog based on the sizing chart provided online. However, upon receiving the item, it was noticeably smaller than expected and did not match... See more

Rated 1 out of 5 stars

They don't communicate well. I have been waiting for the rest of my order and I don't get any update from them. Where is my order??? It's almost 2 months now. They sent me partial.. 2 out of the 5 bar... See more

Rated 1 out of 5 stars

Emailed me that you guys will not ship my order because you guys said that I didn't pay for the shipping even though it shows very clear on my order confirmation number with shipping on it. For how ma... See more

Rated 1 out of 5 stars

This company is as deceitful as they come. I purchased a bolero set, which included a jacket and skirt, per the product description on their website. When I only received the bolero, I asked about the... See more

Rated 1 out of 5 stars

I’m very disappointed with my order. First, I placed this order thinking it was shipping within the U.S. There was no clear information that the item would be shipped from the Philippines. Because... See more


3.1

Average

TrustScore 3 out of 5

102 reviews

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Replied to 3% of negative reviews

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Rated 1 out of 5 stars

I’m very disappointed with my order.

I’m very disappointed with my order.
First, I placed this order thinking it was shipping within the U.S. There was no clear information that the item would be shipped from the Philippines. Because of that, the total cost became much more expensive than I expected.
Second, I already paid for the shipping fee at checkout, but when I received the package, I was charged again for customs fees. This was never clearly explained before I placed my order.
Finally, when I checked the kimono, I found that I cannot wear it because it does not fit properly.
Overall, this experience has been very frustrating. I hope you can clarify these charges and offer a proper solution.

3 February 2026
Rated 4 out of 5 stars

Item was great, delivery price expensive

The item is great and delivery was quite fast. Delivery fee is quite expensive. It would be good if there were more delivery options. The packaging of delivery is not great. With the fee involved, I expected better packaging. Product arrived in perfect condition, though.

2 February 2026
Rated 2 out of 5 stars

Stitching okay, but overall poor quality

The stitching on the barongs were nice, but the overall quality was not great. The measurements online are not accurate either. I ordered two barongs in the same size and each came in different measurements. One was short an inch on the collar and the other was two inches short on the sleeves.

21 January 2026
Rated 1 out of 5 stars

You need to improve your return/replace…

You need to improve your return/replace policy and/or refund if you wan to continue to have a good business relationship in the US. Your pricing is also not competitive (too high) compared to local Filipino Dealers here that even paying import taxes and overhead cost for shop rental.

20 January 2026
Rated 1 out of 5 stars

Disappointed with my recent Filipiniana…

Disappointed with my recent Filipiniana dress order. The seller did not follow the agreed measurements and added an extra 2 inches despite clear instructions to stick to the actual measurements I provided. The dress was also delivered late and the sewing quality was poor. I hope the shop improves its communication, timeliness, and craftsmanship for future customers.

28 January 2026
Rated 5 out of 5 stars

Amazing

I had a great experience with BarongWorld. Their customer service was incredibly helpful and professional when I needed to request an exchange due to ordering the wrong size. They guided me through the process smoothly and made everything stress-free.

Shipping was quick, and the quality of the barong exceeded my expectations—beautiful craftsmanship and excellent material. Because of this experience, I would definitely order from them again and confidently recommend BarongWorld to anyone looking for high-quality barongs and reliable service.

21 January 2026
Rated 3 out of 5 stars

Nice shirt, long wait

The shirt is nice, but I had to contact customer service 2-3 times because they went well over the typical deadline posted on their site. Do not buy from them if you expect the products quick. It took a month and 3 days to get my shirt and it was advertised as coming from America.

19 January 2026
Rated 1 out of 5 stars

DECEITFUL AS THEY COME

This company is as deceitful as they come. I purchased a bolero set, which included a jacket and skirt, per the product description on their website. When I only received the bolero, I asked about the missing skirt. They said that because the price was marked down, the skirt was not included. There was nothing that informed me of that during the point of sale nor with my order confirmation. They only mentioned that after I reached out and inquired about the skirt. Who does that?! You don't get to change the terms of the sale after the purchase. Annoyed and irritated.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

The Barong Tagalog

The Barong Tagalog we bought fit perfectly - we had to provide fix measurements and they gladly helped us - Their Team is also amazing! Thanks BarongWorld

27 January 2026
Unprompted review

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