The shirt is nice, but I had to contact customer service 2-3 times because they went well over the typical deadline posted on their site. Do not buy from them if you expect the products quick. It took... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Replied to 3% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very disappointed with my order.
I’m very disappointed with my order.
First, I placed this order thinking it was shipping within the U.S. There was no clear information that the item would be shipped from the Philippines. Because of that, the total cost became much more expensive than I expected.
Second, I already paid for the shipping fee at checkout, but when I received the package, I was charged again for customs fees. This was never clearly explained before I placed my order.
Finally, when I checked the kimono, I found that I cannot wear it because it does not fit properly.
Overall, this experience has been very frustrating. I hope you can clarify these charges and offer a proper solution.
Item was great, delivery price expensive
The item is great and delivery was quite fast. Delivery fee is quite expensive. It would be good if there were more delivery options. The packaging of delivery is not great. With the fee involved, I expected better packaging. Product arrived in perfect condition, though.
Nice shirt fast shipment true to size
Stitching okay, but overall poor quality
The stitching on the barongs were nice, but the overall quality was not great. The measurements online are not accurate either. I ordered two barongs in the same size and each came in different measurements. One was short an inch on the collar and the other was two inches short on the sleeves.
You need to improve your return/replace…
You need to improve your return/replace policy and/or refund if you wan to continue to have a good business relationship in the US. Your pricing is also not competitive (too high) compared to local Filipino Dealers here that even paying import taxes and overhead cost for shop rental.
Disappointed with my recent Filipiniana…
Disappointed with my recent Filipiniana dress order. The seller did not follow the agreed measurements and added an extra 2 inches despite clear instructions to stick to the actual measurements I provided. The dress was also delivered late and the sewing quality was poor. I hope the shop improves its communication, timeliness, and craftsmanship for future customers.
Expectation vs. Reality: A Disaster Online Barong Purchase
Lesson learned: NEVER EVER BUY AGAIN A BARONG TAGALOG AT "BARONG WORLD"!! Buy it from those trusted shops or outlets instead and have it fitted physically.
The barong was unfortunately darker…
The barong was unfortunately darker than in the pictures.
The dress fits well and is exactly like…
The dress fits well and is exactly like the photo. It arrived quickly. Customer service replied promptly to queries.
Amazing
I had a great experience with BarongWorld. Their customer service was incredibly helpful and professional when I needed to request an exchange due to ordering the wrong size. They guided me through the process smoothly and made everything stress-free.
Shipping was quick, and the quality of the barong exceeded my expectations—beautiful craftsmanship and excellent material. Because of this experience, I would definitely order from them again and confidently recommend BarongWorld to anyone looking for high-quality barongs and reliable service.
Nice shirt, long wait
The shirt is nice, but I had to contact customer service 2-3 times because they went well over the typical deadline posted on their site. Do not buy from them if you expect the products quick. It took a month and 3 days to get my shirt and it was advertised as coming from America.
The Barong Tagalog we bought fit…
The Barong Tagalog we bought fit perfectly - we had to provide fix measurements and they gladly helped us - Their Team is also amazing! Thanks BarongWorld
DECEITFUL AS THEY COME
This company is as deceitful as they come. I purchased a bolero set, which included a jacket and skirt, per the product description on their website. When I only received the bolero, I asked about the missing skirt. They said that because the price was marked down, the skirt was not included. There was nothing that informed me of that during the point of sale nor with my order confirmation. They only mentioned that after I reached out and inquired about the skirt. Who does that?! You don't get to change the terms of the sale after the purchase. Annoyed and irritated.
Timely response
Timely response. Product as described. Good quality garment. Good customer service. Tks.
The Barong Tagalog
The Barong Tagalog we bought fit perfectly - we had to provide fix measurements and they gladly helped us - Their Team is also amazing! Thanks BarongWorld
Well done Barong World
Very pleased with my barong. Prompt service and item received well before date stipulated. Item as described.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








