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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product and its quality, often describing items as well-made and of top quality. Many appreciate the bespoke nature of the signs and the excellent craftsmanship, noting that the print quality is impressive and the designs are great. People are happy with their purchases, finding the products to be exactly what they wanted and often exceeding expectations. However, some customers experienced issues with delivery services, reporting that items took longer than expected to arrive or were not delivered as scheduled. There were also instances where the wrong items were received or products arrived with minor faults like scratches, lines through images, or broken components. Communication was a point of contention for some, with a minority of people expressing dissatisfaction with slow responses or a lack of communication via email and phone.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with their... See more

Quality

People report positive experiences with quality. Many consumers praise the excellent quality of products,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the quick delivery, with... See more

Order

Users describe ambiguous interactions with order. While some customers praise the easy ordering process,... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers report significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Barsigns produced a bespoke hanging sign based on my own design, and I’m very pleased with the quality — both the craftsmanship and the print are excellent. Delivery was also quick. I would happily ha... See more

Rated 5 out of 5 stars

An excellent Web Site to explore all types of Bar Signs which are well made and of top quality. I ordered 2 hanging bar signs for my Outdoor Gin Palace with my own picture included and they arrived in... See more

Rated 5 out of 5 stars

Ordered a bespoke pub sign with own image. The important thing is getting the communication accurate from the start. I’ve seen the reviews of others, but have only experienced an exceptional product... See more

Rated 5 out of 5 stars

The fox sign looks great… and it arrived promptly. It was fun to be able to alter the date and name of the “pub” I did try and change the name of the drink to Ruff Rum instead of Ruff Whisky but I... See more


Company details

  1. #65 of 67 best companies in Prints and signs store

Written by the company

The home bar signage experts. Let's us create you happy with stunning full colour made to order hanging bar signs. All shapes and sizes available. Your sign your way.


Contact info

4.1

Great

TrustScore 4 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The queen vic

Excellent service great bar sign good price sent photo of my daughter made her look like the queen the queen vic wow amazing work good quality woul use this company again

24 October 2024
Rated 3 out of 5 stars

No response from BarsignsUK.

I received my sign about 3 weeks ago. The sign material and brackets was okay, my only dissatisfaction was with the quality of the printed image on the sign. Compared to the image I supplied, the finish print was a lot darker. I have emailed BarsignsUK to see if this can be resolved one way or another but having emailed twice with no reply I decided to call them. but sadly there was no reply there either. Unfortunately I will have to see if I can get the sign made again elsewhere.

16 October 2024
Rated 5 out of 5 stars

Bar Sign

The bar sign I ordered had a very special photograph on. It was replicated perfectly and the quality of the sign is brilliant. Also it was so easy to order and didn't take too long. Would definitely recommend the company.

5 October 2024
Rated 1 out of 5 stars

Appalling

Sign turned up and the holes in the sign were not level and the bracket was bent so the sign actually hung at a very noticeable angle. Emailed using email which they had already responded to so no lost messages. Had no response then asked again. Their reply was they could send a new bracket or refund £4 so I could buy a new bracket (completely ignored the out of line holes in sign) I asked for the £4 refund nearly 2 weeks ago and still nothing.
Looking at reviews it appears if everything arrives OK then all is fine. However if there are any issues their customer care policy is apparently "we have your money so just ignore they will go away"

Avoid unless you are prepared to risk having to deal with any problems

WOW
The massive change you talk about I presume is when I asked to change the type of glass on the sign.
As for the sign been fine apart from the bracket I'm not sure how you worked that out as when YOU REPLIED you completely ignored that issue.
I did not want anything for free all I asked is for something that is fit for purpose.
Really your solution to sending a damaged item is to tell the customer to "just bend it". As for actually doing that the bracket is out of line because the manufacturer has welded the connection points in the wrong place so it will not bend without damaging the bracket. So not your fault but well done on your customer care.

As for have a nice day. I wish you a miserable day

It may help if you learn the English language, I said "change the type of glass ON the sign" not what it was made of.
You have also incorrectly stated that when the order was placed I had changed the design. I attached the picture you emailed me to confirm this was correct. You really need to check facts before you start randomly making "facts" up.
As for replying I did USING THE EMAIL THAT WE HAD BEEN CORRESPONDING ON. If you choose not to read or reply that is your issue.
This is the first time you have mentioned the actual sign in any communication, not sure how you disagree with the holes being uneven as you have not seen the sign. I offered to send a photo but again ignored as then it would require rectifying. Like I said previously you chose to just ignore that issue. Again showing your true colours choosing not to say if your instruction to customers is to just bend the bracket.
You are very good at only replying to the bits you hand pick and ignoring anything that you may struggle answering.
Most company's reply by trying to sort out any issues on here, looking at previous poor reviews it seems your response is to call everyone liars and it's nothing to do with you.

Top tip to anyone thinking of getting a bar sign, go to Two Fat Blokes bar signs, a bit more expressive but professional

23 October 2024
Unprompted review
BarSigns UK logo

Reply from BarSigns UK

What an amazing piece of fiction!

So no mention of the 3 extra unpaid hours spent creating this original piece for you, then to only find when the order was placed it was changed again causing even more extra work - but hey that's fine it was done without any extra charge or complaint from us.

Then we get the most crazy email pretending that it was all wrong and out of shape (the sign is perfect though and simply a small bend in the bracket that any typical person would just simply bend back to shape] and really did feel like yet another customer trying to get something for nothing and trying it on.

We have offered to replace the bracket however as yet to get a reply back instead we get this typical keyboard warrior approach.

We have a very high level of customer satisfaction, but we are NOT fools and wont be treated as such with such nonsense as this. Yes we occasionally make mistakes and where it is our mistake rectify the issue as can be seen from our feedback/reviews.

Hope you have a great day

Seem to have hit a nerve there (or perhaps realisation) yet more fabrication we see. THESE ARE METAL NOT GLASS.

But for the record we disagree over your belief over the holes and still waiting a reply over the bracket.

And yes many unpaid hours where used up yet not appreciated just your bleating over a bracket.

Have a lovely day

Rated 5 out of 5 stars

Product was great !!

Product was great !!! Delivery was shocking took over a week to get to me from Evri picking it up PLEASE DONT USE EVRI . Also customer service was shocking sent 2 emails NO RESPONSE

28 August 2024
Rated 4 out of 5 stars

Problem put right.

Although a problem with the first sign delivered, the company promptly put this right at no expense to me. The second sign was perfect. A good company rectifies problems which can occur, so well done Bar Signs UK.

6 August 2024

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