Excellent tea and beautiful box set. The only problem was the delivery (through Fedex). They took much longer than planned, then said they tried to deliver but couldn't because they needed a signature... See more
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We love tea, the pure black one. The Ceylon tea that Basilur represents has high quality. The descriptions of each variety is very accurate. Even the metal thins can be collectibles. The service is su... See more
Company replied
Top notch. Fantastic. Everything arrived in tin boxes. Looks beautiful. Shipping was even faster than I expected, since I live far away in Northern Europe. Highly recommended for tea lovers and is... See more
Company replied
In the past had difficulty finding Basilur tea in Canada so decided to order directly from their website. My experience was absolutely delightful. My order arrived in good time, was well packaged and... See more
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Company details
Written by the company
Basilur tea is an award-winning brand which has reinvented the 5000 year old tea gifting culture by creating eclectic tea blends and innovative packaging.
Contact info
143/6, Weediyabandara Mawatha, 10620, Angoda, Sri Lanka
- +94 11 2 549 600
- info@basilurtea.com
- basilurtea.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Delicious and good quality varieties of…
Delicious and good quality varieties of tea. Delightful packaging.
Excellent tea
still waiting for credit with no word…
still waiting for credit with no word back. only received 1 of the 2 boxes of tea . i sent an email with no reply
Basilurtea.com is my favourite tea company for a reason:
This company consistently provides a quality product that focuses on not only taste but awakening the creative essences in it's customers with the fine artwork of it's packaging and the stories on those boxes/containers/music boxes. Highly recommended for all people of all ages.
I first encountered your tea 5 years…
I first encountered your tea 5 years ago when we visited Krakow. I bought a tin of it and slowly drank it, savoring it. Finally this year at Christmas I decided to buy myself my own present and bought more Basilur--because I really like it!
The product itself is so unique…
The product itself is so unique (Musical can), especially for the holidays, and the tea was amazing!
Excellent quality teas
Basilur is making excellent quality tasting teas, that are pure joy to drink. The best tea that I consumed in my life.
Basilur failed to pay import duties for…
Basilur failed to pay import duties for a product bought in the USA and an invoice showing tax and transportation paid. Inviter DDP!!!!
You have failed to respond emails I am taking actions.
Basilur teas has the best selection of…fruit teas
Basilur teas has the best selection of fruit teas. I am never disappointed, even when I try a flavor that is new to me.
Simply the Best!
They are exceptional in both their products and their service. Even shipping to my location, which has been a struggle in the past, has been treated with care and diligence. This is an amazing company, and I would order from them for many years to come!
My Go-To Because Basilur Is the Best
I have yet to purchase a tea I did not like from Basilur. In fact, I spend quite a bit of money buying tea here because not only do they have the best tea (I'm talking to you, Magic Nights and Masala) but they offer the best packaging making tea gifts extraordinary. From the storybooks to the music tea boxes to the fragrant floral teas in both black and green, there is a tea for everyone to love.
I was first introduced to this tea by a friend when I visited her in France. She made a cup of Magic Nights for me and I was hooked! Now I buy several boxes each year and hand them out as gifts for every occasion. Never has Basilur failed to please even the most discerning palates. I'm a forever fan.
Had to pay Customs charge for goods
Had to pay Customs charge for goods. €20. Plus this loose tea has lots & lots a fine bits in...which has irritated my bladder. Not the best review but ..all true
Letter of compliment
Amazing. I have tried many different kinds of the tea. But, i can say with confidence that basilur black tea are top league.
Ruhunna one is my fav (spelling probably is wrong)
Great tea available in beautiful tins
Great tea available in beautiful tins, if you choose regular packaging that is available too, and they went out of their way to help me make the international purchase.
Shipping address was typed:wrong
Shipping address was typed:
1603 N. 61st Street
Tracked it down but cost me time in travel to get my package.
Should have read:
1603 N.E. 61st Street
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