They didnt ship my order fully. I ordered some basketball shoes and a shirt and socks. When I called them about it they told me to write an email. I write an email they say I need to sign written... See more
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The boxes were shipped in the thinnest plastic they sell. No padding. The boxes were ripped and bashed in. Not suitable for gifts. I paid for insurance but they refused to honor it. Terrible customer... See more
Products are of the quality you'd expect. however on two occasions now delivery has been very poor. one late delivery ruined my son's birthday. Despite paying a premium for early delivery! Currentl... See more
How can you send out this to fill in before people even recurve there items, I've waited over a week for my purchase and emailed asking what's goin on heard nothing
Company replied
Company details
Written by the company
BasketballDirect.com is dé specialist voor basketballers in de Benelux en Duitsland. Met een ruim assortiment aan basketbalschoenen, kleding, basketballen en accessoires en een scherpe prijs vindt zowel de beginnende jeugdbasketballer als de prestatieve speler alles wat hij zoekt. Als partner van de NBB (Nederlandse Basketball Bond) en 3x3 Unites staat BasketballDirect.com midden in de basketbalwereld.
Contact info
Gantelstraat 14, 5145 PH, Waalwijk, Netherlands
- 0031 416 652803
- info@sportshop.com
- basketballdirect.com
Hasn’t replied to negative reviews
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Fast and efficient service
I received a good deal on my shoes and delivery was made within 3 days free of charge. Great service.
Everything perfect, everything easy
Purchase from Italy, very easy to place the order, fast shipping, merchandise as described and illustrated.
Great service and product
Basketball direct provide a superior service to Adidas and NBA in the UK for a great variety of merchandise and quick shipping. Will definitely use again
FINEST WEBSHOP FOR B BALLERS
Quick delivery, great deals. Wide range of product available.
Should add other brands such as NIke. And also like to see NIke hyper strong compressions.
great online shop!
offers great products at low prices; sends deliveries in no time ! Just that sells basketball shoes only made by adidas.

Reply from BasketballDirect.com
Excellent service!
Really impressed - have used them twice and have delivered the goods without issue. Would recommend.
quality products ! quality service ! very happy !
I'm a first time customer and very happy with the no hassle awesome service which I received !
Will definitely be using again and again !!!!!
Great Products and Delivery
Best price i could find anywhere plus free delivery. Arrived in two days and in great condition.
Thank you
excellent prompt good value
the basket ball shoes were delivered promptly excellent value
Very clear information on the website and quick sent of the package.
Clear mails of order and the package is sent in 3 days to Belgium.
Prompt,professional service & advice.
Very professional service online & delivery. Advice over an issue was conducted very well. Goods delivered on time exactly what was required,
Excellent process from start to finish.
Very good and fast service
The goods arrived quickly and as ordered.
Top service! Helpful staff. I'm happy with the items bought.
Basketball kits are found here with resoanable prices.
First Class Service
First Class Service Speedy Postage. Items Ordered Was Exactly What I Wanted Would Definitely Purchase From Again And Highly Recommend.
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