Batelle Sleep School Reviews 542

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We loved this company and this approach. It worked really well for the two years we had it. But it went out of business so the support that they were supposed to provide until my child is six years ol... See more

Rated 5 out of 5 stars

As first time parents, we were looking for research-based guidance for creating a healthy sleep foundation from newborn stage on. Batelle provides personalized care plus sequential asynchronous lesson... See more

Rated 5 out of 5 stars

If sleeping is important to you, just sign up. We enrolled our 2 yr old daughter in the Batelle program when she was still nursing roughly every two hours, including through the night and sleeping i... See more

Rated 5 out of 5 stars

The Batelle sleep school helped us go from an 8 month old who was waking up as much as a newborn to 11-12 hours of uninterrupted night sleep in less than 10 days! We had tried multiple different sleep... See more

Company details

  1. Sleep Clinic
  2. Class
  3. Educational institution

Written by the company

Get your child to bed in under 5 minutes and sleeping through the night


Contact info

3.6

Average

TrustScore 3.5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life changing experience

Life changing experience, after Sleep School my baby sleeps independently and we all get uninterrupted restful sleep all night. If you have any doubts about sleep train your baby with Batelle, don’t. Have in mind that you have to be consistent, you have to trust the program, trust your baby and most important trust yourself. It can be tough at times but if you stay calm and steady everything will work out because throughout the process you will have all the support and care from the people working with Batelle. Highly recommend

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Batelle is AMAZING!

We are beyond thrilled with our experience with Batelle Sleep School. We now have more tools in our tool kit to support our son during overnight sleep and naps in his crib! With Batelle’s assistance we increased our confidence to create and support a safe, trusted, sleep space for our son as he began his independent sleeping journey. Within the first week, our son started sleeping in his crib throughout the night! The specific plan Batelle came up with for our son, truly reflected our goals and our sons challenges with sleep. Their individual plan allowed for flexibility which for us, included having to pause the program for a week due to an illness. We are excited to be Batelle Alum! Because Batelle offers support until our son is six years old, it is a huge relief to know that we can continue to use the program as our son’s sleep goals progress and change.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

1 year old twins sleep through the night

As a mom of twins who absolutely hated sleep, I was hesitant to believe the program would work for us. My girls would constantly wake up throughout the night and it was always a struggle to get them to fall asleep in the first place. After a year of both my husband and I not getting any quality sleep, we decided to enroll the girls in Batelle and the program was worth every penny. Now, they sleep through the night in their own cribs and rarely wake in the middle of the night. We have an entire toolkit available to us to continue to improve sleep habits and deal with any setbacks we may run into in the future. I am so so happy we found Batelle!

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Batelle was wonderful

Batelle was wonderful. Consistent and enthusiastic support. Reliable. It really did work. My son was waking up every 1 to 2 hours all night long and I was nursing to sleep exclusively. Now we have our 10 minutes of play time before bed and I turn the light off and he goes to sleep. It is has absolutely changed our lives.

7 June 2023
Unprompted review
Rated 3 out of 5 stars

some things achieved, not all.

I started Batelle around last year. The 2 week programme is very extensive and they are very supportive and approachable and accessible throughout the 2 weeks. No question is too small. I did give it a good go and my daughter did manage to achieve some improvement in her sleep: she used to wake up every 1-2 hours which reduced to maybe once and then a few nights none. The programme helped me wean her off her milk and get a good bedtime routine. However, she never stopped waking up at 5am. On maybe one two mornings a weeks she’ll sleep until 6/6:30. I qualified from the programme without really achieving this. They were still available for tips on how to improve this but despite trying what they suggested and looking at the trouble shooting I haven’t managed to fix it.
I understand that there can be regressions but we never managed to sort this it out ever.
For the price I wonder if a follow up perhaps 1 week of video help would be beneficial.
I’m only rating it three star because of we didn’t achieve the 12 hour sleep that they promised. It also takes longer than 5 mins to get to sleep but I’m not too bothered about that.

7 August 2022
Unprompted review
Rated 5 out of 5 stars

7 months later our 2 year-old still looks forward to bedtime

Since completing the Batelle sleep school seven months ago, our two year old son sleeps through the night and regularly lets us know when he's ready for bedtime as well as naps. One of my sisters who has two teenagers, keeps saying about our son, "I've never seen a toddler ask for naps or bedtime." When it's nearing his bedtime, he'll say "red time bedtime" and for naps he usually says, "bed" or "take a rest." It's a miracle for my husband and I to have the schedule and routine around sleep we so wanted for our son. What's amazing to see is how much he loves his crib; how much he enjoys playing in it after naps and in the mornings before I go into his room to greet him.

One month into the program my other sister noticed how our son's overall behavior improved and how he was eager and ready leave her house as his bedtime approached, so, the following week she signed up with Batelle for her four month old son, and now at ten months, he is also sleeping so well.

Having had interviewed three local sleep consultants before signing up with Batelle, we are so happy we chose Batelle, though I had my hesitation about it being a remote program. While the local consultants sought to apply some version of a disguised crying-it-out method, it was the integrative approach at Batelle, focusing on maintaining and forging a strong, healthy attachment between child and caregiver that convinced us to try it.

The team at Batelle has been so incredibly empathetic, understanding, and supportive, especially those critical first several weeks when they guided us and answered our questions at all hours of the night. Their gentle, clear, and step-by-step approach guided us in making sustainable changes gradually. Enrolling in sleep school taught us that babies and children can sleep well when they are supported in developing healthy, positive associations to their sleep space, as well as learning that they're always connected to their caregivers via the monitor.

On top of that it's so great to have the latest information about sleep at our fingertips via the app and continued access to support in answering our questions should we need it. We love Batelle and would recommend it to anyone seeking sound sleep for their little ones as well for themselves as their caregivers.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Batelle for helping our family get some sleep!

We appreciated the full on support from the whole Batelle team. We never felt lost or unsure of what to do especially during the first few days of sleep training. We love Batelles view of supporting your child to sleep vs just getting the child to sleep. I was extremely nervous and anxious to begin however after our experience I highly recommend anyone struggling with sleep for their little to try Batelle!

15 May 2023
Unprompted review
Rated 5 out of 5 stars

So thankful for Batelle!

I highly recommend Batelle Sleep School. This was the best investment and I am so thankful I did my research and signed up. The app, Batelle methods and personal support are just amazing. Within a few days my baby was sleeping in the crib.. with no tears! If you told me that a month ago I wouldn’t have believed you! So thankful for Batelle!

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Batelle completely transformed our 1…

Batelle completely transformed our 1 year old’s sleep and our lives! We didn’t want to do CIO but didn’t know any other option until we found Batelle. The 24/7 chat support was a lifesaver. Just having an expert tell you what to do when you’re sleep-deprived and lost was huge. My son, who a month ago wouldn’t sleep for more than 20 minutes unless he was on me or next to me and nursed to sleep for naps and bed, is sleeping through the night, night weaned and napping 1.5+ hours in his crib. The most amazing thing is laying him down awake and leaving the room while he completely settles on his own. It’s incredible. I thought we were a lost cause. I struggled with night weaning and went to a group call with Meghan. She helped me form a plan and would check in with me via the chat. I felt fully supported. I cannot recommend Batelle enough!

8 May 2023
Unprompted review
Rated 5 out of 5 stars

We are changed parents

Our family had been struggling to get sleep for 11 months. My son would wake up ever 1.5 hrs to nurse himself back to sleep. Dad could not help because our son only wanted him. We knew we did not want to just leave our son to cry it out and that is when we found Batelle. The process is long and intense but worth it. We followed every step and utilized the 24/7 support and support group calls. Once we completed step 10 our son was sleeping 10+ hrs a night undisrupted. We are amazed and feel like new parents.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

So I was not going to let my baby cry…

So I was not going to let my baby cry until she falls asleep. Batelle was recommended by a mom on a Facebook group to another mom. And I just dived in as I desperately needed help. I have never been more happy with my decision! This program was a game changer. I saw results every day as I followed their instructions. My girl responded really well and today she sleeps on her own at 6 months age, which was a dream for me before I join Batelle. Through this journey, Kim was my amazing guide and I have no words for her kindness and always being available.
The amazing thing about this program is that you will always have their help and support at every challenging stage of your child's life.
I now feel more prepared for my next baby to come. Thank you Batelle and the team!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

My husband and I got our evenings and our sanity back thanks to Batelle

We were exhausted trying to troubleshoot our kiddos sleep on our own. Most other methods felt too harsh. We were skeptical but the money-back guarantee gave us the confidence to give Batelle a try. It genuinely changed our lives. Not only is sleep no longer a struggle, but we can transition easily on vacation/moving. Total game changer. I recommend it to all the tired parents I know.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Post school support!

When we started Batelle, our daughter was 8 months and had never fallen asleep independently in her crib. She relied on us rocking her to sleep and then transferring her to the crib and praying she stayed asleep. Through the program we helped her learn how o fall asleep independently and it has been a lifesaver. Unfortunately after about a month she began to regress on her sleep school skills due to teething and illnesses. This is where the value of Batelle really comes in. We were able to work closely with the team to navigate getting back on track and to really reinforce the program for us as parents to understand how to ensure we can get back to easy bedtimes whenever we experience another bump in the road, because there will be many as she grows! Through Batelle we feel that our relationship with our daughter has strengthened as she has learned to trust us, trust herself and trust her sleep space. This process takes commitment but it is so worth it and the team is with you every step of the way - during school and beyond!

31 May 2023
Unprompted review
Rated 4 out of 5 stars

Batelle was a life saver for our family!

Batelle was great for our family of 3! From our introductory call all the way to reaching our sleep goal the team was great. Battellle's coaching and their approach to sleep really works. Like most people, I was skeptical at first. After just a few days of closely following instructions and making an effort to stick to the program, we saw results every day. The staff was incredibly helpful and always attentive to our needs. They were eager for us to stay on schedule and keep our "positive" momentum going but we had some lifestyle changes and struggled a bit in our journey. The staff was very understanding about this and was happy to help us "pause" at any step in our journey until our daughter begun to show progress again and was ready to move on to the next step in the program. I've recommended Batelle to any parents who are struggling with their child's sleep habits.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Everyone is Sleeping!

Our 2YO has never slept well; unable to fall asleep without rocking/laying next to him, bedtime routine was getting to be 1-2 hours AND he was waking up multiple times in the night to come to our bedroom. We also have an infant, so we were desperate for a solution to get our son to sleep. I was super skeptical that anyone would be able to help us, but I am so happy we gave Batelle a try. In just 2 weeks, our son was going to sleep on his own without anyone in his room and is sleeping through the nights without any wake-ups. The best part of this method is that it does not require your baby to “cry it out,” which my husband and I have agreed doesn’t align with our parenting model. I’d recommend this to all parents having sleep troubles with their little ones -Proud Mommy

25 May 2023
Unprompted review
Rated 5 out of 5 stars

We tried EVERYTHING

We tried everything to get our toddler (2.5 years old) to sleep. Seriously - you name it, we tried it. He was a decent sleeper until he climbed out of his crib at 18 months, then it was game over. We couldn’t get him to sleep in a bed. Any bed. Ferber worked for us when he was little so we started with that (he out-willed it). We tried move-the-chair method, incremental decreases in the amount of his nighttime milk and then watering down his milk (to try to get rid of the nighttime milk). Co-sleeping was not in our plan but we tried it (he would jump on the bed, run around our room, pull us out of bed by the arms). We tried white noise, fans, red-light-green-light, comfy bedding, bribing, new weighted stuffy, soothing bedtime baths. We were getting TWO hours of sleep per night. It was worse than having a newborn. As a last ditch effort, we tried full-on cry-it-out method. We figured he would tire himself out. He had to! ….he stood at the door to his (locked) room and cried from midnight to 5am. That was the last straw. We needed professional help. We came across Batelle in our search and gave it a shot. OH. MY. GOSH. LIFE CHANGING. Trust me. If they can help us, they can help anybody. I’ll be honest, I was skeptical because nothing had worked, so I decided that I was going to do everything they said to do and follow the plan perfectly….to get my money back guarantee when it failed lol. Well, they proved me wrong. Even though my motivation to stay on track was mis-guided (monetary) and not sleep motivated (I was so exhausted and discouraged)…I followed the plan exactly. I recorded the mantra (this feels weird), played the games, went to the support group calls, I reached out for real-time middle of the night support….and amazingly, it worked. IT. WORKED. It took us a couple of months (stubborn toddler, vacations, interruptions, etc.), but we continued to make progress and it worked. Now we have two kids sleeping in the same room….all night long. We walk into the bedroom, give hugs and kisses and walk out…and sleep for 10 hours! We are actually DREAMING because we are sleeping so much. I can’t recommend this program highly enough.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with our progress

You would think that on baby #4 we'd have sleep figured out by now but this one threw us through a loop. At 10 months old baby was up 4+ times per night and napping 30 minutes at a time. Needless to say he was miserable and so was I. We were both tired and crabby all the time. I tried everything. My husband found Batelle in a middle of the night search looking for help. At this point we were willing to try anything. One month later, baby is sleeping through the night and napping much better. I will say, he doesn't sleep through the night every night and every nap is isn't as long as I'd like it. This is a process. The 10 step process with Batelle was gentle and easy to implement. Their availability with the chat feature to answer questions and be there when you are freaking out is so nice. Just someone to lean on when you're working through things. Both baby and I are like new people. I highly recommend.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

17 month old sleep success!!!

I have a 17 month old who was waking once in the night and having a hard time going to bed (long bedtime). I would not do cry it out. My friend recommended the program and I thought I would try it since it had a money back guarantee. She slept all night the very first night with just a couple little tweaks to her bedtime routine. We are on 3 weeks now and she 1) goes to bed without a fuss, 2) doesn’t wake in the night (or if she does will settle with just talking through monitor) 3) wakes up happy (the best part)!!! It’s funny cuz the system is nothing ground breaking but it really works. I’m so thankful I found it and think it will make the eventual transition to toddler bed much easier. It is absolutely worth the money

23 May 2023
Unprompted review
Rated 5 out of 5 stars

THESE PEOPLE ARE SAINTS AND IT’S WORTH IT!

Before we did Batelle our 10 month old slept in the bed with us, woke up every hour, and could only contact nap. Now she falls asleep in her crib in 5 minutes and sleeps through the night more often than not. She can even nap in her crib, and her dad, grandparents, and nanny can all put her down. Not gonna lie, it was HARD getting here, but the amazing support from the Batelle team got us through. They were so kind, responsive, and endlessly patient, even when my kiddo and I were both completely losing it at 2am. We are all so much happier and well rested now thanks to these folks. If you can swing the program, it’s 100% worth it!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Wish we would’ve done this sooner!!

Our 2yo daughter was taking 1-3 hours to fall asleep each night. She spent these hours screaming, crying, and running down the hall to our bedroom. One night out of pure desperation, I searched online for sleep programs. I came across Batelle and read the excellent reviews. I also really liked how the program wasn’t unnecessarily strict in that it was ok to occasionally co-sleep or have later bedtimes for family movie nights, etc. The Batelle program seemed realistic and doable.

So I sent a message to the Batelle team around 1am. By the time I woke up that morning, I had received a response to my message and an invitation to join a virtual video call the next day to learn more. I received a confirmation text prior to the call and the call went really well.

Lilli-May answered all of my questions about the program and she seemed genuinely interested in helping my daughter (and her parents!) cultivate a more healthy bedtime/sleep routine. We were sold.

The program was a little overwhelming at first, but my husband and I knew it was going to be worth it. And it has been worth it!!

We were nervous about the Ring camera and live guiding, so we didn’t use it until the last few nights of the program and I regret not taking advantage of that resource sooner! Jade and Molly are passionate, kind, and loving ANGELS. And they got me through some really tough nights through their live guiding using the Ring camera.

I can’t say enough great things about Batelle. The investment was worth every penny. My husband and I now have more than 15 hours of our lives back each week!! If you’re on the fence about Batelle, just do it. Your only regret will be not having done it sooner.

7 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look