SCAM SCAM SCAM. Would be incredibly grateful if others could post on here how they arranged their refunds through their banks as I am having a lot of difficulty.
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See what reviewers are saying
This supplier is awful, ordered a Grohe Euro Rimless Ceramic Compact Wall Hung Toilet on 18/04/26. Got email on 27/04/26 that toilet on inspection was damaged and therefore unsuitable for delivery. Fu... See more
I would never use this company again ! Took my money over 1 month ago , was given multiple different excuses why I didn’t receive my order. No one ever bothered calling me back and then was told item... See more
Ordered a bath last week and they delivered on weekend as promised. price are very good as compare to competitors. packaging was also good. 100% recommneded.
Company details
Written by the company
Bath Buzz has evolved from a small sanitary ware supplier, to a highly knowledgeable and competitive showroom that offers products and guidance that allow the customer to complete a bathroom project, from start to finish. We supply many different industries, from developers to home owners, and everything in between. We pride ourselves in offering high-end, luxury products that turn your bathroom in to one that is beautifully crafted and screams elegance.
Contact info
321-323 High Road, RM6 6AX, Romford, United Kingdom
- 02071129302
- admin@bathbuzz.co.uk
- bathbuzz.co.uk
No history of asking for reviews
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Hasn’t replied to negative reviews
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I ordered a bath over 3 weeks ago they…
I ordered a bath over 3 weeks ago they have not delivered it each time I call them they seem to make lie and make so many excuses and have promised 3 dates which have gone they don’t even bother calling you I have to keep calling them customer service is shocking , rude still no delivery latest excuse bath is coming from Germany
Staff need training on customer skills
We were scammed by this company
We were scammed by this company. Our order never arrived and we have not had a refund despite requesting one several times. The seller is the incredibly rude and unhelpful. Do not use!!
This is probably a scam website
This is a scam website, do not trust positive reviews or use this site! I recently purchased a sink for around £450. It didn’t turn up and no one contacted us. After we managed to get through to them we were fobbed off with bogus delivery times and excuses for a further 2 weeks. We cancelled and requested a refund which we have not received in 3 1/2 weeks. At best it’s an insolvent company that can’t pay its debt, at worst it’s a scam. Incredibly rude. No apology. Total losers.
Prices and quality of the goods are…
Prices and quality of the goods are good. Robert handled my order and everything went smooth. i will recommend them.
Good Company
i received my toilet order yesterday. delivery was on time and well communicated. so far good experience.
Excellent service
Ordered a bath last week and they delivered on weekend as promised. price are very good as compare to competitors. packaging was also good. 100% recommneded.
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