Bathroom Bubbles Limited Reviews 164

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products and the affordability of the prices. Many people found the products to be of high quality and good value, often exceeding expectations given the price point. Reviewers frequently mentioned that items were well-designed and solid. However, some people were dissatisfied with the product and delivery service. Some customers received damaged items, incorrect products, or items with missing parts. The delivery experience was a common point of frustration, with issues such as delayed deliveries, poor communication from couriers, items being left in inconvenient locations, and difficulties in resolving delivery problems.

What people talk about most

Product

Consumers have mixed feelings about the product quality and order accuracy. Many reviewers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, good... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products and materials,... See more

Price

Users describe positive interactions with price. Many customers found products to be reasonably priced, with... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the outstanding customer and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more

Company replied

Rated 4 out of 5 stars

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more

Company replied

Rated 4 out of 5 stars

A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.

Company replied

Rated 5 out of 5 stars

Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more

Company replied


Company details

  1. #110 of 116 best companies in Bathroom Supply Shop
  2. #105 of 107 best companies in Bathroom Renovator

Written by the company

BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.


Contact info

3.7

Average

TrustScore 3.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lucy was extremely helpful :)

Lucy was extremely helpful during the sale of the glass bath screen. They are always very special ;)

5 September 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks so much for the review. We are happy that you are please with your purchase. Pop into store anytime to see us if there is anything else you need. Lucy and the team.

Rated 4 out of 5 stars

They were 2 lovely ladies that served…

They were 2 lovely ladies that served us !great customer service and we’re very understanding of our budget to fit around us ☺️

31 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for the lovely review. We are pleased that you are satisfied with your bathroom and our prices. Come into store and see us if you need anything else. Lucy and the team.

Rated 5 out of 5 stars

We Visited the Erdington store…

We Visited the Erdington store 28/8/21,we were greeted by Tom who helped us choose some bathroom items,we were in a rush and were unsure about measurements so Tom kindly sent us a quote by email while we went home to check,unfortunately one of the items was not suitable.
We returned back to the store on 30/8/21 where Lucy helped us find an alternative,great customer service by both team members. Lucy was very bubbly and chatty made us feel relaxed both myself and my husband left the store very happy.
I would recommend this store for all your bathroom items.

30 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. We are pleased that you are happy with your customer service in store and the support we gave choosing your bathroom. Please pop into store and see us if there is anything else you require. Lucy and the team.

Rated 5 out of 5 stars

I went to the store last weekend where…

I went to the store last weekend where I was greeted by Deb. She walked me through all the products they have on display and their prices.

That staff is was very knowledge, friendly and patient as I asked a-lot of questions

The prices were affordable and I also received my delivery really quickly.

26 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review. Please feel free to ask questions if you are ever unsure anytime, we are here to help. We are so pleased you are happy with our prices and delivery. Please come and see us again if there is anything else you need. Lucy and the team.

Rated 5 out of 5 stars

Customer service amazing

I went in to the Erdington branch on Sunday and I was greeted by Tom who was very helpful, friendly and honest and then Deb came over she was amazing very knowledgeable and friendly gave me the names of bathroom fitters as mine needs renovation. Prices were amazing and we had a brilliant customer service experience something that you don’t get very often. I will return and I’m looking forward to having a brand new bathroom.

23 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your review. I will make sure I pass your positive feedback on to Deb. We are so please you had brilliant customer service in store. we look forward to seeing you in store again soon. Lucy and the team.

Rated 5 out of 5 stars

I used this company to supply bathroom…

I used this company to supply bathroom cuoboatds, sink etc ordered online promp delivery by currier but the only problem goods badly damaged, contacted supplier and spoke with Lucy was very helpfull in sorting the problem sorted replacement after seeing images sent of damage. Problems with deliveries can only be exspected with third parties involved not the supply companies fault. Lucy most helpful we need more empolyees like this top job many thanks would recomend this company to.

20 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for the kind review. We are pleased that you are happy with your experience with us. We are so glad you will recommend our store to others. Please feel free to pop in and see us if you need any further assistance. Lucy and the team.

Rated 4 out of 5 stars

Customer Service at the Erdington…

Customer Service at the Erdington branch from Deb was excellent!!! Very thorough, helpful, and professional. Visited on 13th August 2021 thank you so much Deb excellent job done 👌👌

17 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thanks for the lovely review. I will be sure to share your feedback with Deb on her professional service. If there is anything else you need, please pop in and see us in the store. Lucy and the team.

Rated 4 out of 5 stars

Brought a bathroom suite had help from…

Brought a bathroom suite had help from staff from the start can't ask for more quality product and a service to match , thank you again.

11 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your review. We are so pleased that you are a happy customer and happy with our high quality products. Pop in and see us again if there is anything else you need. Lucy and the team.

Rated 5 out of 5 stars

Customer service at the Erdington…

Customer service at the Erdington branch from Tom and Lucy was excellent! Thoroughly professional and really helpful.

4 August 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for the review, we are so happy you are pleased with our professional, helpful service. I will be sure to share your feedback with Tom.
Lucy and the team.

Rated 1 out of 5 stars

Poor service

Ordered a shower told next week asked will there be any problems no we keep them in stock, ok good, day of delivery phone call saying whoops we have a delay cancelled ordered will not touch these again, not the first time this has happened

29 July 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Good afternoon.

We are very sorry to hear that you have had a negative experience with the companies products and sales. We take out customer services very seriously and would like to resolve this issue for you. Could you please contact us on 0808 196 8090 and will do everything we can to resolve this situation for you.

Regards,

David.

Rated 1 out of 5 stars

I purchased a sink vanity and a closed…

I purchased a sink vanity and a closed cup toilet the toilet wasn’t suitable measurements were not correct
They accepted for me to return the toilet at my expense through hermes but hermes wouldn’t collect so I asked them to collect and I’d pay they refused so I’m stuck with a toilet that useless customer service is terrible once they have your money it’s tuff avoid

21 June 2021
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Good afternoon.

We are very sorry to hear that you have had a negative experience with the companies customer services. We take out customer services very seriously and would like to resolve this issue for you. Could you please contact us again on 0808 196 8090 and will do everything we can to resolve this situation for you.

Regards,

David.

Rated 4 out of 5 stars

Ordered a new replacement pedestal and…

Ordered a new replacement pedestal and basin on a sunday,it was professionally packed and delivered the following Friday.The price with free shipping was very good, only slight gripe was any communication after purchase was lacking and no notification of shipping until the day it was out for delivery via a text from the courier, hence 4 stars.I would anyhow use Bathrooms 4 Less again.

5 February 2021
Unprompted review
Rated 1 out of 5 stars

Very poor customer service and low quality

Bought a vanity unit from them, quick to arrive, ok quality for the price but a year down the line and its cracked and warped. I contacted them about this and was told its not waterproof - Ive not taken it scuba diving, it should in my opinion be able to get wet, being a sink unit.

5 August 2020
Unprompted review
Rated 1 out of 5 stars

Poor service!

Product was sent without cupboard handles and a panel was easily damaged in installation. Customer service is incredible slow and unhelpful - no response to messages, had to keep phoning to chase them and still don’t have an adequate resolution. Despite having said we would pay for the new panel, they’re refusing to send a new one instead saying to go and buy touch up paint! They also haven’t sent the handles that we’re missing!

A company to avoid.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service very helpful staff…

Brilliant service very helpful staff and they helped me choice the best item for what I needed as I didn't have a clue. I would highly recommend this company 5*

19 August 2019
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Dear Kerry,

Thank you so much for your valuable feedback.

Regards,
Kam
Bathroom4Less

Rated 5 out of 5 stars

Vanity Unit.

Top class product, First class post would definitely buy from again. 5*

14 August 2019
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you, Teresa. Your feedback is very much appreciated.

Rated 5 out of 5 stars

Fast & Reliable

Purchased a vanity unit with matching WC unit. Great price, really top quality and very fast delivery.

13 August 2019
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you, Paul. We value your feedback.

Rated 5 out of 5 stars

Beautiful Bathroom

My bathroom looks so beautiful now. Very very happy with my purchase and the staff was really helpful.

12 August 2019
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you, Abi. You're a star

Rated 5 out of 5 stars

Products arrived on time

Products arrived on time, knowledgeable and friendly staff would go the extra mile. Excellent service would highly recommend to anybody

8 August 2019
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you very much, Lee. Your feedback is appreciated

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