Bathroom Bubbles Limited Reviews 164

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products and the affordability of the prices. Many people found the products to be of high quality and good value, often exceeding expectations given the price point. Reviewers frequently mentioned that items were well-designed and solid. However, some people were dissatisfied with the product and delivery service. Some customers received damaged items, incorrect products, or items with missing parts. The delivery experience was a common point of frustration, with issues such as delayed deliveries, poor communication from couriers, items being left in inconvenient locations, and difficulties in resolving delivery problems.

What people talk about most

Product

Consumers have mixed feelings about the product quality and order accuracy. Many reviewers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, good... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products and materials,... See more

Price

Users describe positive interactions with price. Many customers found products to be reasonably priced, with... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the outstanding customer and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more

Company replied

Rated 4 out of 5 stars

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more

Company replied

Rated 4 out of 5 stars

A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.

Company replied

Rated 5 out of 5 stars

Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more

Company replied


Company details

  1. #110 of 116 best companies in Bathroom Supply Shop
  2. #105 of 107 best companies in Bathroom Renovator

Written by the company

BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.


Contact info

3.7

Average

TrustScore 3.5 out of 5

164 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Shocking lack of competence or service

Shocking lack of competence or service. After months and months of chasing for a missing part I am left with a useless shower screen and "we can't help you". They seemingly don't care about their reputation or my predicament. Please avoid you'll be glad you did.

30 August 2018
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Dear Jed,

We are very sorry for all the inconvenience we have caused. However, we have been working to improve our system and I would request you to contact us again if we can do anything to resolve the matter.

Regards,

Kam

Rated 2 out of 5 stars

Do not order from here!!!!!

Ordered on 20th June corner unit and basin, taps and toilet unit.. received toilet pan but no cistern, basin/corner unit and taps 2 weeks later when website promised 5 days! I have a baby due and my main bathroom is now out of order.. the basin does not fit flush to the corner unit and is faulty, apparently I have to pay to send this back as I don’t want it (not a case of me not wanting it, simple case of it won’t fit to the wall) they finally agreed to pick this up when they delivered this missing parts of the toilet unit.. today 21st July, cistern arrived by Royal Mail, still no toilet lid and no one has been in touch about collecting the faulty sink unit!!! I can’t afford to source another unit without this one being pixked up first... will keep you posted on how this turn around out but I’m thinking I will be going through the small claims court to get my cash back

20 July 2018
Unprompted review
Rated 2 out of 5 stars

: Faulty Toilet Pan

Very poor customer's service.
Sent me a Faulty Toilet Pan, took me just under 3 weeks to get
a replacement. they used delay tactics not to replace it.
Only received replacement after taking action for a refund.
Use PayPal for purchases as you have Buyer Protection !!!!

1 March 2018
Unprompted review

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