Battery Masters UK Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ultrafast delivery, noting that goods arrived well-packed and as described. Many people appreciate the competitive pricing, often finding batteries significantly cheaper than elsewhere, with the added benefit of free shipping. The quality of the products is frequently highlighted, with batteries performing well and being described as well-made and durable. Reviewers also commend the excellent service, noting quick responses and a smooth overall experience, making them repeat customers. However, some customers experienced issues with delivery, citing problems with the chosen courier company, including damaged items and non-delivery. A few other people also felt that the item received was not as pictured or described on the website, leading to concerns about product authenticity.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the quality, functionality, and value for... See more

Price

Customers consistently report positive experiences with pricing, often finding products much cheaper and more... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and prompt service... See more

Quality

People report positive experiences with quality, noting that items are good quality, well-made, and perform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ultrafast delivery, goods arrived very well packed and were as discribed. Technical department was very helpfull when I needed them. Will buy many times from them.

Rated 5 out of 5 stars

I took a chance on Battery Masters because the battery for my bike was a lot less money than the supplier of the last 2 batteries. The order process was good. Delivery very good and inspecting the... See more

Rated 5 out of 5 stars

Quality of goods and quick service. I needed two big batteries for my mobility scooter and battery masters UK were less expensive as many other companies for the same batteries elsewhere ranged in pri... See more

Rated 5 out of 5 stars

Super happy. Battery was much cheaper than elsewhere and arrived to Northern Ireland within a few days. Would recommend and use again.


Company details

  1. #36 of 47 best companies in Battery shop

Written by the company

Buy batteries online, with free shipping across the UK and a full warranty. Shop from our range of AA, AAA or coin cell batteries from Panasonic, UltraMax, Duracell, Varta, Fuji Energy, Energizer & more. We also sell lithium LiFePO4 batteries, SLA, NCM, and other industrial batteries used in caravans, solar energy storage, e-bikes, boats, mobility scooters/wheelchairs, etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price
kept up to date from minute of purchase to delivery with tracking number straight away and email updates with location of parcel

29 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Stan,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Purchased a new motorcycle battery

Purchased a new motorcycle battery from Ultramax it was delivered swiftly and was well packaged. The cost of the replacement was very competitive.

24 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Simon,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Quality service! Quality product!

The delivery was extremely fast. The battery
I purchased was fully charged when it arrived, which was great because it meant i could check it for flaws etc. Used straight away. Quality service! Quality product!

18 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Kevin,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Excellent quality batteries

Excellent quality batteries. Great customer service as always

5 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Lee,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Very quick delivery and good value…

Very quick delivery and good value for money and hopefully will last a long time as it looks well made

16 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Brian,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Great batteries

Great batteries. Does the job perfectly

15 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Grant,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Absolutely perfect thanks

Absolutely perfect thanks
Good seller

13 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Sandor,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Quick easy service

Quick easy service. Very quick delivery, good communication and product, recommend!

7 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Kevin,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Quick and easy

Ordering was quick and easy. Accurate description. Arrived a day early. Highly recommend and would definitely order again.

4 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Steve,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Good communication fast delivery

Good communication fast delivery

25 February 2025
Battery Masters UK logo

Reply from Battery Masters UK

Dear Darren,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 1 out of 5 stars

BEWARE....POOR - State they have stock and don't - but still take money

UPDATE 6/3/25

BEWARE - VERY MUCH A SCAM SITE
Despite being assured that I would be contacted (as per their false reply below) I have not.

I still do not have my refund for the battery that I paid for but is unavailable. It is still showing as 'IN Stock' on their website.

Tried to call the number provided - NO Answer.

Reading other posts, this seems to be a trend. BEWARE

-------------------------

POOR - Battery still showing as 'in stock' on battery masters' website, but they apparently don't have stock - but they do have my money !!

Have promised refund.........but I expect they will use the old '7-day' trick as that's a good wheeze to make money

3 March 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Hello Mike,

We truly apologize for the difficulty you have faced. At Battery Masters, providing exceptional customer service is paramount to us. We have requested for your information on Trustpilot. Please share this so the team can get in touch with you and solve this issue. We want to ensure all our customers a good experience with us.

Thanks & Regards,
Battery Masters Customer Service Team

Rated 1 out of 5 stars

Bought 2 x lifePo4 batteries

Bought 2 x lifePo4 batteries. asked for help regarding one keeps discharging quicker than the other.
They don't respond with any suggestions only ask you what you already told them the problem is.
luckily I was going to buy two more from them. Plenty better after service elsewhere

25 November 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Hello,

We’re truly sorry to hear that your experience did not meet your expectations. We understand the frustration you’re feeling with the battery issue and the communication you’ve received.

Our team strives to provide helpful and timely assistance, and we apologize if we missed the mark here. We would love to assist you further in resolving the battery discharge issue you’re experiencing. Please feel free to reach out to us at matt@baruch.co.uk, and we will ensure that we address the situation promptly.

We value your business and would appreciate the opportunity to make things right. We hope to regain your trust in the future.

Best regards,
Battery Masters Customer Care Team

Rated 5 out of 5 stars

Fast delivery and great product always…

Fast delivery and great product always easy 👌

25 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Yanni,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Good price, good quality

Competitive price for a quality Yuasa battery, quickly delivered in robust minimal packaging.

Would recommend.

19 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Quick online transaction, no problems here.

Quick postage, acceptable pricing, battery was exactly as described, would have no issues ordering from this company again.

29 January 2025
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Perfect house alarm battery replacement

Was looking for a replacement for our house alarm battery, I used to buy them from Maplin but I find the site impossible to navigate and simply couldn’t find the battery I was looking for. But I found it online with Battery masters/Ultramax right away, at a great price, delivered quickly and it’s a perfect replacement. I fitted it easily and the alarm is back up & running with no problems!

15 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

New battery for motor bike

The ease of finding you on eBay. The cost which is half the cost of the manufacturers one. The speed of the delivery. Which has now allowed me to fit it to my motorbike, so I can get out on it.

Thank you.

Tony in Essex

10 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Great value super service all within…

Great value super service all within the timframe.

29 January 2025
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Cheapest on eBay

This company is the cheapest on eBay for a battery for my Yamaha Ybr 125cc bike and fast delivery.
Shame others companies can’t match them👍

12 February 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

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