BattlBox Reviews 

2,889
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how much they look forward to their monthly boxes, praising the incredible variety of practical outdoor gear, survival tools, and sharp knives. People also appreciate the helpful video guides and community support that make discovering new items fun and engaging. Some reviewers were not happy with the promotional items, explaining that the bonus bags received did not match the initial promises. Additionally, a few customers experienced unhelpful customer support responses and felt that some box contents were lower value filler rather than premium gear.

What people talk about most

Product

Users describe satisfaction with product offerings, frequently highlighting the great variety of survival... See more

Quality

Customers consistently note positive experiences with quality, praising the top notch gear, heavy duty... See more

Subscription

Consumers find subscription to be positive, highlighting excellent quality products, useful monthly items... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is fast, efficient,... See more

Value for money

Reviewers highlight positive aspects of value for money, noting that they receive top-notch gear at great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are so many gear boxes out there it's hard to decide which one to subscribe to. BattlBox has such a large variety of gear that applies from outdoor survival to EDC. It's awesome to be able to g... See more

Rated 5 out of 5 stars

Battlbox has a lot to be proud of as an organization. The boxes are filled with unique and high quality items, the staff is first class, and watching the “vidjas” are the highlight of the month!... See more

Rated 5 out of 5 stars

When I buy from Battlbox I know I'll get quality. I've bought from other companies thinking I'm buying something from Europe or Japan and then see the receipt and tracking from China. Often, and almos... See more

Rated 5 out of 5 stars

I believe I have over 80 boxes, I have never been let down with the quality of knives, equipment and gear. I don’t have the time to research what is subpar and quality gear. Any issues have always b... See more


4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,889)

347 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have not had any problems with this…

I have not had any problems with this company. I bought a bracelet and had my puppy literally chew and tried to run off with it. With that being said the bracelet was fine no shreds what so ever. With that being said I assume most of the other products will last. I did try one of the knives that came in box 134. It’s very sharp and durable for trying to cut down a 3 inch round tree if need be. I just wish they would let us know the next theme of the next 3 months at the end of the previous month ending. Love this company. The guys that have their own channels for BattlBox are using the internet the way it should be for their company by showing you how to use the gear and giving an explanation of why they pick it. With that being said I’m going back to caping again using their gear.

22 May 2026
Unprompted review
Rated 2 out of 5 stars

I like the stuff that came in my battle…

I like the stuff that came in my battle box subscriptions. I purchased the largest box, but during the time I was purchasing my subscription, they have an ad saying to add in the code (packed) and I would get a waterproof duffel bag with survival gear in it I did that it stated on my car that I would be receiving it after purchasing the subscription I never heard of it again or seen any type of waterproof duffel bag. I think I was lied to.

7 May 2026
Unprompted review
Rated 2 out of 5 stars

Like others have said

Like others have said, the promotional gear bag, was nothing like what was promised. Oversold, and nothing of real value. Sadly, I've been an on and off Pro Plus member for years; and DO NOT agree that the customer service is good, it's not. Nothing but corporate speak, excuses. I cancelled 3 weeks and they still billed and shipped. The content has consistently gone down hill too. Save your money and just buy direct from vendors. You'll save a lot and won't be stuck with 200 a month of useless items.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Become part of the Family

Battlbox tests every item they sell. They offer unequaled customer service. When you buy from Battlbox you are not just another customer you are a part of the Battlbox family

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Buying cheap gear and selling to you over 100% profit

This company is buying cheap gear and at wholesale and selling it back to you for 100% or more profit. The Pro-plus package is a scam. The items I received can be bought online individually. The total cost is around $150 to $160 per Pro-plus box. One machete was a joke, thin, made in China, cost around $39. It couldn't cut cardboard let alone heavy brush.

So, why should I pay $199, $207 which includes tax for items costing $150. Please don't fall for this scam. I have 30 plus years in survival training and advanced life support.

1 🌟 only because I cannot give zero.

I canceled the subscription after 2 boxes. 1 box left to impress me.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

BATTLBOX ROCKS 💪🤠🇺🇸

First of All I have to Say the Customer service is TOP NOTCH!! I receive a monthly Pro + box every month . I’ve been super impressed by the quality and quantity of the products I’ve received ❣️
If you’re looking for a great group of people/ Family to join that are honest and very supportive and passionate about this group! You have found it!!
Also the Classes/monthly information
In the Feed weekly is so helpful to what I’m looking for on this journey in camping, network of people & friends that go out of the way to help with every question 🙋‍♂️
Good luck to you and your adventures ❣️💪🤠🇺🇸
God Bless
BATTLBOX 🤘 ROCKS

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy every box

I enjoy every box. Great gear for practical applications. Good quality products that last and expanding outdoor adventures.

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Promo / Welcome Box is a let down.

The first box was decent (mission 134) but the “promo welcome box” that was supposed to be a nice bag loaded with $200 in gear was a complete let down. The bag was not what was pictured in any of the advertisements. That was supposed to be a waterproof defcon5 duffel. Instead I received a subpar quality gym bag. I also received one meal pack (bison stew), a fixed blade hunting knife (tactica) and a SOG clip on light. That’s it. Doesn’t seem to hold up to the value touted and has me considering cancelling the entire thing. This was not a good first impression.

30 April 2026
Unprompted review
BattlBox logo

Reply from BattlBox

Thanks for sharing this with us. Promo box contents are curated with quality gear but do vary, and we're sorry if that wasn't made clear upfront. Specific items like the bag may differ from promotional images depending on what's available at the time.

As for missions, the overall experience and quality remain consistent, though not every mission will be available to every member at any given time.

We've noted your feedback and a member of our support team will be reaching out to you directly to follow up.

Rated 5 out of 5 stars

I really enjoy the gear

I really enjoy the gear. The only thing I wish that battle box could do better is the tracking of the boxes. When we will be receiving them. It says that I was supposed to get a battle box on the 23rd or 24th and it is now the 26th and I still have not received it. And the tracking in the system or on the app does not tell you anything.It just says when it was processed.If you guys could improve that it would be outstanding

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Battlboxs

I ordered 3 Battlboxs. They have all been good quality and things that we could definitely use. I would highly recommend.

23 April 2026
Unprompted review
Rated 3 out of 5 stars

I’ve received #133, 134, & 135

I’ve received #133 and 134. The first box was excellent, containing several useful items for camping or everyday use. The second box contained some junk escape necklace and a few good items. It also contained two “okay” knives. Guess the team couldn’t find any other items, so let’s just give them two knives. Customer service is terrible unless they want your money. I’ve sent two emails (04/11/26 and 04/21/26) asking for some clarification on the junk escape necklace, but since they already got my money, no one can email me back, and it’s been several weeks. I don’t see myself keeping the subscription past #135 since they already took my money for that. Beware, if you don’t like a box and don’t want to extend your subscription, cancel quick, because they take your money a few days after the box arrives.

Box #135 wasn’t bad at all, I actually enjoyed all the items and found them useful. I’ll stay on a bit longer. Customer service still hasn’t gotten back to me, so that will always be minus two stars. To me, customer service is key.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, I love this company! Honestly, I've been a member for many more years than I can remember! Like anything, there have been times when they weren't perfect but if I ever had an issue they were on it immediately! Their customer service is bar none the best! This membership provides so much value to me. The top values would be fulfillment of my knife obsession, cost, and convenience! I also love that they introduce me to some awesome companies that I've become a long standing customer to them as well! They not only help provide my needs but help build other companies through their platform! Love these folks. I don't see myself ending my membership with them anytime in the future.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Christmas all year

When you’re a dad and especially once you start getting grandkids, you just don’t get stuff for yourself as much if at all. I’m excited each month to open my box and play with my new toys! I can pause the orders or skip a month by tapping one button. But on the months I don’t skip, it’s like being a kid at Christmas and getting the toys you want rather than socks and ties, lol! Their Customer Service is also very responsive, professional, and always helpful.

22 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look