Another gorgeous product from this company. Everything is truly beautifully designed and made. I feel the sizing is a little 'off' - I'm one size in dresses, but in other items - shirts, and particula... See more
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Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, United Kingdom
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Really happy with the cardigan. The fabric is soft and the quality feels very good. Not worn yet or washed but looking forward to wearing it. I am a 10/12 and the 10 was a good fit.

Reply from Baukjen
Fit is excellent. I am short because of short legs which is a problem when buying trousers. I still need a normal size waist to top of leg. Baukjens petite trousers still have a generous one. So comfortable. It's great to be able to wear their excellent products below the waist too

Reply from Baukjen
Great products - stylish & fun.
Only downside is they take a while to arrive - but worth it

Reply from Baukjen
Unfortunately the wrong size garment was sent. I ordered a size 10 & received a 14 which of course is going to be returned . Mistakes happen & im sure it will all be rectified in due course .

Reply from Baukjen
My favouite clothes. Wear and wash beautifully. Excellent customer experience.

Reply from Baukjen
Jeans were not a great fit for someone over 50... Everything else was really great

Reply from Baukjen
Good services, nicely packed and good quality jeans, very pleased, thank you

Reply from Baukjen
Evri didnt deliver but the team at Baukjen were very helpful and sorted it quickly

Reply from Baukjen

Reply from Baukjen
Beautifully made and designed quality products, delivered in a timelyway in lovely packaging, and friendly comms.

Reply from Baukjen
Mainly the excellent quality & fit of the items I have ordered. It is also very easy to return an item if I decide it is not suitable for me . Customer support is also excellent - very quick & helpful response to a query .

Reply from Baukjen
I ordered a blouse in 2 sizes. The order arrived swiftly and I am delighted with the quality and fit of the garment. I was so happy with the blouse that I decided to exchange the second garment for another blouse. The return of the second garment was easy once I had properly read and followed the instructions and I got a quick email response to acknowledge the return. I received the follow up refund email the next day. I contacted the service team about a query (a dim question on my part) and they were prompt to respond with kindness and helpfulness! Thank you.

Reply from Baukjen
The item was delivered on time and is really lovely. Good packaging.

Reply from Baukjen
The clothes are lovely. Good quality too, looking forward to wearing them in the warmer days. It was beautifuly packed the order came quickly no plastic packaging which was excellent.

Reply from Baukjen
More expensive than others I have tried but worth the extra expense. Great quality, fit and style. These are keepers!

Reply from Baukjen
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