They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our order took a few weeks to arrive, but everything was correct and just as we requested. The customer service was excellent, with quick and helpful responses to our emails.
Great product offerings at competitive pricing. However, shipping is rather slow.
Charge doesn't last and charging nothing like the advert
Quick delivery. Good communication. Lovely item, i just ordered the wrong size, i would certainly order a smaller size next time.
I did not read the reviews until after I bought and was extremely worried. No need. My items within a week and are exactly what I was expecting
Bought a bag which I loved. Unfortunately the strap started tearing. I got a reply quickly with a friendly representative from customer service. A new bag was shipped promptly. Very happy with my expe... See more
Good quality product .After being tracked for receipt of goods I emailed the company who informed me that they had contacted EVRI and could I wait a week .The product arrived the next day .
The calender is beautiful, it can on time , I'm opening 1st one today, it was easy to order. I will definitely order again.
I ordered car polish from this company Ref.. ad on facebook.. Order confirmed almost as quick as money took from my account, notified that evri was waiting for then had collected the item, only to... See more
Company replied
Looks like a scam site ordered some nail art pens 4 days ago not even had a confirmation of my order but took money out .wont be ordering again .thanks for reply but with not receiving any kind of con... See more
Company replied
Looked like Lovely romper on website, great ad said its cotton. Now received weeks later it’s polyester and super cheap. DO NOT USE. Refund customer service loop so you will never get a refund. Always... See more
Company replied
Lesson learnt, I should read reviews before purchasing items. I recently bought dress from said company only to find the sizing is not as stated. Contacted them by email requesting returns slip to no... See more
The charger is good ,but it doesn’t charge very fast ,it takes the whole of the charge and then you have to put it back on to charge it up again ?
Fast delivery and such good value this is the best eyebrow pen I have ever used colour is good and it lasts.
Had a query regarding my purchase, it was dealt with very quickly. Good customer service. Would use again.
Wish I’d read these reviews before ordering! Bought 2 of the “ice cold” fans, when they arrived they are not as the advertised picture, only had the different strength fan part not the a/c function as... See more
Company replied
Absolutely shocking company and diabolical customer service. Ordered an item which never arrived. Contacted them and they initially replied asking if I would like a replacement item or a refund. Tol... See more
Purchased 2 all in one shorts suits,when they came very large on top compared to bottom half so decided to return,that's where the problem starts!!,no phone number for customer service and no replies... See more
Company replied
I made the mistake of buying two dresses which looked absolutely lovely on the models on line. But obviously not made of the same material as the models were wearing. Both dresses are made of the th... See more
Company replied
product arrived as promptly as possible and no major problems experienced. Thank you.
The product arrived relatively quickly, all as described and a perfect little kit
Beautiful coat lovely colors nice for everyday were love it 😀
Grandchildren loved them , played no end with them when weather fine /warm
Excellent service and lovely coat No problems all good
Really easy to order & trousers are comfortable and fit true to size.
Love my eye pencils so nice soft , easy to use. Very happy, love my mascara it's lovely.
Santa was amazing, kids loved him, worth every penny. I love Lovely venue
Would use again thankyou arrived when said
Fast delivery and a great product, easy to use
Just exactly what i needed
Looking after the customers
I purchased for £16.99 a bottle of Nyla perfume. Advertised to come in a lovely bottle and box, this did neither. After it arrived in what seemed like an ice age, I opened the box to a delicate p... See more
Company replied
Ordered an outfit for £24.99 going by the sizes stated online. When it arrived it was too big, no returns information inside package so I emailed them to ask how I send it back for a refund. They ema... See more
Do not order anything from this company You are bombarded with emails and there us nowhere on the emails or website where you can unsubscribe Despite numerous emails to service and support they... See more
Company replied
Bought 2 dresses…the material is horrendous cheap ie don’t stand near a naked flame! They are now giving me the run around trying to get a shipping label to return. Do not buy from this company!
Company replied
If I could give less than one star then I would. Absolutely shocking. A dress that looked like cheesecloth or linen turned out to be nothing more than a nylon overall. Absolutely shocking. Do yours... See more
Company replied
AVOID AVOID AVOID - do not buy from here! you have been warned! They send you sub standard garments absolutely nothing like what was advertised! Customer Service is appalling when you ask for a refu... See more
Company replied
This site is a scam, do not order. Item not delivered following it being ordered on 28th September. Phone number not connectable and they have failed to respond to my emails. Will be reporting it a... See more
Company replied
Product looked nothing like the advert, I've been trying to return the item, but they refuse to send a return label, instead asking me to keep the product and they'll give me a voucher for 20% off my... See more
Warning! Do not buy from this company! They are a scam company. They sell faulty products and refuse to refund you. I have sent numerous emails and they still will not refund me. Baybyy do not commen... See more
Company replied
I decided to give this company a try and ordered car polish. What a waste of time and money. I still haven't received my order two weeks later l, having had to pay for delivery. My advice...buy it fro... See more
Company replied
Awful company and customer service is dreadful. Ordered 2 dresses which when turned up were the most awful quality. Poor stitching, catches in the material etc. Contacted them straight away to re... See more
Company replied
Purchased 3 items, 1 was faulty and 1 was the wrong size so I needed to return them. I contacted customer service for a return address (as per their return policy) and was asked to send photos... See more
Very poor. Ordered a ladies jumpsuit which looked lovely on line. Fits fine but the top doesn't line up with the bottom (its twisted) and the material is poor. I emailed asking how to return was as... See more
Company replied
I did not like it at all as it’s too dark and when it’s dried it was flaky and came off easily. It did not look natural also it takes long to applied. I’m really disappointed with it and did not meet... See more
Company replied
Terrible company. Bought a mascara and it was broken so couldn’t use it. Tried emailing but generic reply offering me 20% off next purchase. Do not use this company
Company replied
Ordered 3 mascaras and have never received them. I have emailed them and get told it’s in transit wait another 7 days. Waited an emailed again saying I want my money back and was told exactly the sam... See more
Company replied
DO NOT USE. I emailed regarding a return/exchange. Emailed to get a return address over a week now and no response. Shame as i saw lots more i wanted to buy. BEWARE no customer service
Company replied
2.7
Poor
82 reviews
Replied to 84% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a scam i ordered the Peter thomas…
It's a scam i ordered the Peter thomas eye cream waited 2 weeks for it and its fake wasnt branded as Peter thomas and didn't work total rip off
13 October 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
What a scam
I decided to give this company a try and ordered car polish. What a waste of time and money. I still haven't received my order two weeks later l, having had to pay for delivery. My advice...buy it from Amazon or the high street, it will be much quicker and cheaper. I will not be buying from this company, or any other Facebook online trader, again. Awful service.
12 October 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
order never arrived
order never arrived? EVRI lost it??
company not interested? I was told to contact post office? they don't have anything to do with EVRI
29 August 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Excellent service and lovely coat
Excellent service and lovely coat
No problems all good
24 September 2025
Unprompted review
Good company
Had a query regarding my purchase, it was dealt with very quickly. Good customer service. Would use again.
19 September 2025
Unprompted review
The charger is good ,but it doesn’t…
The charger is good ,but it doesn’t charge very fast ,it takes the whole of the charge and then you have to put it back on to charge it up again ?
25 September 2025
Unprompted review
service review
Good quality product .After being tracked for receipt of goods I emailed the company who informed me that they had contacted EVRI and could I wait a week .The product arrived the next day .
27 September 2025
Unprompted review
Ordered 2 clip lights with buy 2 get 1…
Ordered 2 clip lights with buy 2 get 1 free only received 2 and about half the size of ones shown another scam company.
1 September 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Bought 2 dresses…the material is…
Bought 2 dresses…the material is horrendous cheap ie don’t stand near a naked flame! They are now giving me the run around trying to get a shipping label to return. Do not buy from this company!
13 August 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Lovely romper online, terrible quality
Looked like Lovely romper on website, great ad said its cotton. Now received weeks later it’s polyester and super cheap. DO NOT USE. Refund customer service loop so you will never get a refund. Always check here before using random site. Should have known better
30 July 2025
Unprompted review
Reply from Baybyy
Dear Customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We have a comprehensive return and refund policy, and we take full responsibility for every product. Please send your detailed information to our customer service email address service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us the opportunity to make it right.
Do not order anything from this company
Do not order anything from this company
You are bombarded with emails and there us nowhere on the emails or website where you can unsubscribe
Despite numerous emails to service and support they still do not unsubscribe you when requested to
Very unhappy customer
30 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you for your feedback.
We understand how you feel. You may not have contacted the correct email address for our store, which may have caused a delay in resolving the issue. You can contact our customer service team to ask how to unsubscribe from emails. We assure you that we will prioritize resolving the issue from the customer's perspective. Please send the specific details to our customer service email address: service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make it right.
AVOID LIKE THE PLAGUE!!
Purchased 2 all in one shorts suits,when they came very large on top compared to bottom half so decided to return,that's where the problem starts!!,no phone number for customer service and no replies to emails.i am now stuck with them and down £30. NEVER AGAIN will I purchase from any company who advertised on FACEBOOK.
28 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
False advertising, do not get what ordered!
Wish I’d read these reviews before ordering! Bought 2 of the “ice cold” fans, when they arrived they are not as the advertised picture, only had the different strength fan part not the a/c function as advertised. E-mailed to ask why the false advertising to be told sorry I am disappointed and a code for 20% off another product!
25 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Cheap dresses, poor material and very poorly made
I made the mistake of buying two dresses which looked absolutely lovely on the models on line. But obviously not made of the same material as the models were wearing. Both dresses are made of the thinnest nylon material known to man and both are extremely poorly made. I would never buy again from this company.
12 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
If I could give less than one star then…
If I could give less than one star then I would. Absolutely shocking. A dress that looked like cheesecloth or linen turned out to be nothing more than a nylon overall. Absolutely shocking. Do yourselves a favour . Don’t buy from this site. Daylight robbery.
16 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
AVOID AVOID AVOID
AVOID AVOID AVOID - do not buy from here! you have been warned! They send you sub standard garments absolutely nothing like what was advertised!
Customer Service is appalling when you ask for a refund!
6 June 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
DO NOT USE
DO NOT USE. I emailed regarding a return/exchange. Emailed to get a return address over a week now and no response. Shame as i saw lots more i wanted to buy. BEWARE no customer service
6 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store via the correct email address, which may have delayed resolving your issue. We assure you that we prioritize our customers' perspectives when resolving your issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Striped dress with pockets
Bought what I thought was a linen look dress instead I got an oversized men’s cotton shirt that I will not wear and going by other reviews there’s no point in requesting a refund I think this company uses several different names
8 July 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Did not receive my order!
I ordered on 24th June 2025 and still haven’t received my order!!! I have sent them a couple of emails, there’s been no reply. Sent another one today, hoping for a reply or my order to be delivered.
24 June 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you for your feedback.
We apologize for the delay. We will report this to our logistics provider and ask them to expedite delivery. We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
SCAM!
DO NOT BUT FROM THIS COMPANY! I BOUGHT THE NYLA PERFUME, THE PRODUCT LEAKED NOT EVEN HALF A BOTTLE. THEY DO NOT REPLY TO EMAILS. DO NOT WASTE YOUR MONEY, ITS BASICALLY WATER IN A BOTTLE
25 June 2025
Unprompted review
Reply from Baybyy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
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