Bayside Brush Co. Reviews 

68
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Overpriced, price points designed to make you spend extra extra for their "deal", self contradictory shipping tracking, lying about delayed delays 3x over. In a string of bad purchases, this is the on... See more

Rated 2 out of 5 stars

I requested a return on the company site and found out a request just for a RETURN SHIPPING LABEL has to be "approved".Approved for what?! To see if my excuse for the return is a good enough reason f... See more

Rated 1 out of 5 stars

I ordered - and paid for - 3 brushes and one hairclip. I received the hairclip and ONE brush. I emailed and someone said they would send the 2 additional brushes the next day by priority. This was 2... See more

Rated 2 out of 5 stars

Well I previously ordered 2 hair clips that I measured with one that I had purchased before and they were too small. I wish that it was more accurate so I'm stuck with 2 small clips I can't use.

Company details

  1. Beauty supply store
  2. Gift shop
  3. Hair product shop

Written by the company

Bayside Brush Co. is a Miami-based online retailer specializing in premium hair care tools, brushes, combs, and professional accessories. We curate the finest names in the industry — including Kent, one of the world's oldest and most respected brush manufacturers with roots going back to 1777 — alongside Camila Paris, Giorgio, and other trusted professional brands. Our collection covers everything from handcrafted boar bristle brushes and detangling brushes to wide-tooth combs, fine-tooth combs, pocket combs, and a full range of professional hair clips and styling accessories. Whether you're a licensed cosmetologist, a barber, or someone who simply wants salon-quality tools at home, we carry the right product for your needs. We believe great hair starts with great tools. Every item in our store is selected for quality, durability, and performance — we don't carry products we wouldn't use ourselves. Our goal is to make professional-grade hair care accessible to everyone, whether you're outfitting a salon chair or just upgrading your daily routine. We serve customers across the United States and Canada, offering fast and reliable shipping on every order. Our team is here to help you find the right brush, comb, or accessory for your hair type — whether that's a natural boar bristle brush for fine or color-treated hair, a nylon bristle brush for thicker or curly textures, or a precision comb for detailed finishing work. Shop with confidence: we stand behind every product we sell and are committed to making your experience smooth from the moment you browse to the moment your order arrives at your door.


Contact info

1.8

Poor

TrustScore 2 out of 5

68 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(68)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Overpriced and Undelivered

Overpriced, price points designed to make you spend extra extra for their "deal", self contradictory shipping tracking, lying about delayed delays 3x over. In a string of bad purchases, this is the one I regret most.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Terrible customer service, slow shipping, outrageous shipping charges and questionable tax rates. Buyer beware!

10 January 2026
Unprompted review
Rated 2 out of 5 stars

Return policy is a lie and scam!!!

I requested a return on the company site and found out a request just for a RETURN SHIPPING LABEL has to be "approved".Approved for what?! To see if my excuse for the return is a good enough reason for them?!It has been 2 weeks since I sent the so called "return label request" and NOTHING has been done and my MULTIPLE emails and chat regarding this matter have NOT been replied to AT ALL.It's as if they are deliberately ignoring me in order to weasel their way out of refunding my money.
AND not only that but they have a $4 deduction "return fee" on ALL returns regardless of fault on their part,so you DO NOT get your full refund.I have used hundreds of online shopping sites and have had to return ALOT of items bought from MANY online stores and have NEVER been put through such a deliberate time delay.This company's return policy is a scam.Do yourself a favor and don't risk losing money over this greedy store.Buy from Kent brush company or Zeus.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Love my Kent Brush and Bayside Brush Company!

I received my Kent Boar Bristle brush and so far its been wonderful on my hair which tangles easily and frequently throughout the day. BaySide had several good deals and they even added an extra very cute hair clip to my order! I ordered the Camila Solingen CS07 Small Professional Barber Shears. The Shears worked perfect on cutting my ends. I have very thick long hair and they sliced through creating a nice clean edge without any troubles. Lastly I purchased the Camila Paris Women's French Hair Clip Claw. It is smaller than I thought it would be so for my thick hair I can clip only half of it up, but it does hold that half up very well. No Slipping around. I have a feeling if I purchased a big one it would be just as sturdy. Thank you Bayside Brush!! :)

16 April 2022
Rated 5 out of 5 stars

My first order from Bayside Brush…

My first order from Bayside Brush Company, and I was thrilled with the beautiful static-resistant brush, but no so much with the broken octopus claw clip, which delivered broken! A quick call to customer service and presto! A replacement was on the way immediately. True Customer Service, thank you Bayside Brush Company. The new clip arrived intact and as anticipated.

12 April 2022
Rated 5 out of 5 stars

Thank you!

Thank you! I love the gray hair clips I bought and ordered more- best clips I’ve ever used- and was delivered on time!

11 April 2022
Rated 5 out of 5 stars

Always delighted with my purchases

Always delighted with my purchases. Clips are strong, well made, and beautiful. I wear mine daily and love getting compliments.
I have given them as gifts and everyone loves them as well.

31 March 2022
Rated 5 out of 5 stars

Lovely to look at

Previously I have only thought I could find good quality and pretty hair 'ornaments' at a foreign company. I've been pleasantly pleased with what I purchased. The barrettes fit well and the head band is not a headache inducing item. I will purchase again in the future.

29 March 2022
Rated 2 out of 5 stars

Received items

Received items. The hair clip was broken. Sent a message on how to return. Have not gotten a response. The envelope it came in wasn’t thick enough to protect item. .

29 March 2022

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